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CDA F9 fault codewhat it means and how to fix it

Get it checkedDishwasherCDA F-code dishwashers whose manual prints F9: CDI4121, CDI4251, CDI4320, CDI4420, CDI6121, CDI6132, CDI6241, CDI6371 (the CDI6242 manual omits the row). Not the E-code models, whose nearest equivalent is E4, water distribution valve malfunctionLast updated

Divisor position error. The machine has lost track of the valve that decides which spray arm gets the water.

Take care

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a qualified appliance engineer to look at the CDA properly.

Get a qualified appliance engineer to look at your CDA F9

We do not pass enquiries to a repair firm, so there is no form here. When you book a qualified appliance engineer, tell them the make, the model and the exact code or message on the display, and ask whether they carry parts for this make — that is what turns one visit into a repair rather than a quote.

What F9 means

F9 is the most obscure entry in CDA’s table and the one nobody recognises, because the word divisor is not used anywhere in the kitchen. It refers to the diverter — a small valve inside the machine that switches the flow of water between the upper and lower spray arms. It is what allows a half load setting to wash only the top basket, and on a full cycle it alternates between the two so that both get their turn at full pressure rather than sharing a weaker flow. A position error means the machine cannot confirm where that valve currently is.

CDA say nothing beyond the name and an instruction to contact customer care, so what follows is what the fault means in practice rather than their words. The symptom is distinctive once you know to look for it: one basket washes properly and the other does not.

Plates in the bottom come out clean while mugs in the top come out with tea still in them, or the reverse. That is different from the everything-is-dirty picture you get from a failed wash pump or blocked filters, and it is the detail worth mentioning when you book, because it points straight at the diverter rather than at the pump. Before you do book, check the free explanation. A spray arm that cannot turn, or one with its jets blocked by scale and debris, produces the same one-basket-clean symptom for no cost at all.

What causes it

Causes of the CDA F9 fault code, most common first
CauseWhat is actually happeningHow likely
Diverter valve or its motor failedThe literal reading of the code. The valve is inside the machine and CDA route it to their own service.Common
Position sensor or microswitch faultyThe valve moving correctly but the machine unable to confirm it. Reported the same way, cheaper to put right.Common
Spray arm blocked or jammedNot this fault, but the same one-basket-clean symptom. Free to rule out and worth doing before booking anything.Occasional
Debris obstructing the diverterSomething small and hard that got past the filters and stopped the valve reaching its position.Occasional

Can you fix it yourself?

What it costs to fix

Typical repair cost

£100–£220

Typically £100 to £200 fitted. Add time for getting an integrated machine out of the run, which most CDA dishwashers are.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Own this appliance and had this code? . Nothing is published until a person has read it.

Common questions about CDA F9

What on earth is a divisor?

CDA’s word for the diverter valve — the part that switches water between the upper and lower spray arms. It is what makes a half load setting possible, and on a normal cycle it alternates so each arm gets full pressure in turn.

The top basket is dirty and the bottom is fine. Is that this?

That is the classic picture, or the other way round. One basket clean and one not points at the diverter rather than the pump, because water is clearly being moved with force — it is just not being sent everywhere it should. Mention that symptom when you book.

Anything free to try first?

Yes. CDA’s own cleaning section has the spray arms off monthly: remove the lower basket and pull the lower spray arm upwards to remove it; for the upper arm, first remove its nut by turning it, and make sure that nut is securely tightened when you refit. Rinse them thoroughly, hold them up to the light and clear any blocked jets, and check both arms turn freely by hand once refitted. A blocked arm gives exactly the same one-basket complaint and costs nothing to fix.

My manual has no F9 row. Does the code still exist?

The CDI6242 manual is the one current CDA F-code manual without an F9 row; every other one — CDI4121, CDI4251, CDI4320, CDI4420, CDI6121, CDI6132, CDI6241, CDI6371 — prints it as divisor position error. The same table under other badges also carries F9, so a CDI6242 that shows it almost certainly means the same thing. CDA’s advice for every row of that kind is contact customer care.

Can I keep using it?

It will run, but half your load is not being washed properly. If you use it in the meantime, load everything you actually care about into whichever basket is still coming out clean.

Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

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