Safety notices and recalls

What this page is

Every so often a manufacturer or the Office for Product Safety and Standards decides an appliance already in people's homes needs fixing, replacing, or unplugging. Those notices are published, but they are scattered across a dozen websites and none of them appear when you search the fault your appliance is showing.

So this page collects the ones that are open right now, for the appliances this site covers. It is not a complete register of every recall ever issued — it lists actions that are still live, on appliances still in use, with the check you can do yourself to find out whether yours is one of them.

If you want the official register, it is product safety alerts, reports and recalls on GOV.UK. Manufacturers also run their own safety pages, and those are where the model checkers live.

Washing machines: Hotpoint and Indesit door locks

Still open. Whirlpool are recalling Hotpoint and Indesit washing machines made between October 2014 and February 2018. Their own description of the hazard is that when the heating element is activated, in very rare cases a component in the door lock system can overheat, which depending on the product's features can pose a risk of fire. Up to 519,000 machines in the UK are affected, and 11,000 in Ireland.

The recall began in January 2020 after intervention by the regulator, and a further 21 models covering up to 55,000 additional machines were added that April. The checker was still live and taking model numbers when we last looked, in August 2026.

Washing machines sold under the Whirlpool brand are not affected — the manufacturer states that explicitly.

How to check: the model checker at washingmachinerecall.whirlpool.co.uk, or 0800 316 1442.

If yours is affected, the manufacturer's current page offers a free replacement machine. Their recall FAQ also describes a free in-home repair as an option. Those two documents do not say quite the same thing, so use the checker and ask them directly rather than taking either as a promise.

If you are still using it while you wait, the manufacturer's own interim advice is to use only cold cycles of 20°C or lower, because the fault is associated with the heating element running above that temperature.

Washing machines: Hotpoint and Indesit drums, 2007 to 2009

A second, separate and much less well known notice, and it is not the same thing as the recall above. Different defect, different years.

Hotpoint state that a small number of customers experienced issues with the drums of washing machines manufactured between 2007 and 2009. They say the issue was externally categorised as low risk and that they have identified a further improvement which reduces it to extremely low. They do not describe what actually fails, so neither do we.

The manufacturer does not call this a recall, and it does not apply to anything on sale today.

How to check: the model checker on Hotpoint's safety notice page for washing machines made before 2010. If yours is affected they will send an engineer to carry out the improvement.

Fridges and freezers: GoodHome integrated models

Recalled from end users in April 2026 — the most recent UK fridge recall, and a full recall rather than a repair programme.

Two models of integrated fridge freezer sold through B&Q between February 2022 and April 2026. The regulator's stated hazard is a risk of fire, because in certain cases the automatic defrost mechanism may overheat, and that the products do not meet the Electrical Equipment (Safety) Regulations 2016.

How to check the model number: GHBI7030FFUK is the 70:30, GHBI5050FFUK is the 50:50. Both are described as Classic Integrated Automatic defrost Fridge freezers in white.

If yours is one of those, contact B&Q. The products have been recalled from end users.

Fridges and freezers: Beko frost-free models, 2000 to 2006

Old, and still open. Beko say the defrost timer at the back of the fridge can fail, overheat and cause a potential fire hazard, and their instruction to owners of affected models is blunt: unplug the product immediately.

They are still actively looking for these appliances and will arrange a free thirty-minute modification to the defrost timer.

How to check: the rating plate is inside the appliance door or inside the fridge compartment. The serial number is 10 or 12 digits, and the first two digits are the year of production — so an affected machine starts 00, 01, 02, 03, 04, 05 or 06. Beko publish the affected model numbers on their safety pages.

Contact: 0333 207 9710 in Great Britain, 0800 023 4254 in Northern Ireland.

Worth noticing that this and the GoodHome recall are the same underlying failure, twenty years apart: an automatic defrost system that fails while switched on is a fire risk, and two separate UK safety actions say so.

Gas hobs: the elbow joint programme

The largest live programme touching anything on this site. The regulator rates the risk as serious: gas hob elbow joints presenting a risk of poisoning, burns, or gas explosion and fire.

Twelve brands are in scope, each with its own safety report — Belling and Stoves, Caple, Cata and Culina, Comfee, Cooke and Lewis, Cookology, Electriq, Kitchenplus, Russell Hobbs, Samsung, Statesman, and Swan. Some of those were added after the programme was first published, so the scope grew.

The companies involved are visiting every home containing an affected hob and making it safe. That means affected hobs are still installed in kitchens, which is exactly why this is here.

The regulator's own instruction is to check the model links and contact the manufacturer — and specifically that this applies to people who are unsure whether they are affected, not only those who know they are.

Gas hobs: two BSH models

Bosch and Neff ran a campaign on two 60cm built-in gas hobs with the controls on the right, over a possible gas leak at the connection fitting. BSH describe potential damage to installed gas connectors, gas escaping in an uncontrolled manner, and in extremely rare cases a risk of explosion.

BSH call this a voluntary safety measure rather than a recall, and we use their word for it. Their pages carried no closing date and were still soliciting checks in August 2026.

How to check: the two models are Bosch NGU4151DB and Neff T20S31N0, both made between January 2009 and October 2011. For the Neff, the appliance is affected if the E-Nr is T20S31N0 and the FD number falls between 8901 and 9110. Those numbers are on the front or back of the original user manual, or on the rating plate.

BSH specifically ask you not to remove the hob to check it.

If yours is affected, their instruction is to turn off the gas supply to the appliance immediately and not use it until the connection fitting has been replaced. They replace it free, at your home, regardless of guarantee status, on 0800 0287 260.

This is gas work, which in Great Britain only a Gas Safe registered engineer may lawfully carry out. That is precisely why the manufacturer sends their own engineer and why the instruction to you is to isolate it and stop, rather than to do anything yourself.

Gas range cookers: Belling, Stoves and New World, 110cm, 100cm and 90cm

Still open, rated serious, and it is about how you use the grill. The regulator's finding is that certain Belling, Stoves and New World gas range cookers with a gas grill, made by Glen Dimplex Home Appliances, can produce extremely dangerous levels of carbon monoxide when the grill is used with the door closed — posing, in their words, a significant risk to health and death.

Cookers bought at any time between 2010 and 2022 are in scope. When the regulator intervened in November 2022 it put the number at more than 66,000 appliances, and the manufacturer agreed to visit every home containing one. The page has not been updated since, and the modification programme is presented as ongoing rather than closed.

The interim instruction is specific: only use the gas grill with the door open. The manufacturer's own wording goes further and is the clearest sentence written about this — the grill cavity in these appliances is designed for open door grilling, and the grill must not be used as an oven, a space heater, or any other purpose.

How to check: the affected model lists are published in full on the Belling and Stoves safety notice pages, at belling.co.uk/en-gb/gas-safety-notice and stoves.co.uk/en-gb/gas-safety-notice.

Contact: 0800 110 5728 for the free modification, or consumersupport@glendimplex.com. When we checked in August 2026 the live pages gave the helpline as Monday to Friday, 9am to 5pm. An older manufacturer PDF still advertises longer hours including Saturdays, so go by the website.

If you have a New World, you have a problem the other two brands do not. The government report directs New World owners to newworld.family/safety-notice for their information, and that domain is dead — it returned a 404 and an expired-website message when we checked in August 2026. There is no live New World safety page and no live New World documentation of any kind. Use the Belling or Stoves page instead, or ring the number above, because the appliance is the same and the programme covers you.

And if you have passed the cooker on, the regulator specifically asks you to make contact anyway so the new owner can be traced.

Gas cookers: Belling 60cm Cookcentre and Farmhouse

A separate programme from the one above, with a different phone number, and it is easy to conflate the two. This one covers 60cm gas cookers rather than the large range cookers, and the defect is different: an incorrect part may have been fitted to the flue pipe at the rear of the appliance, which could hamper ventilation. The regulator rates the risk as serious and describes a risk of asphyxiation from carbon monoxide.

The action began in 2021 and was re-issued in December 2022 to reach more owners. It is still live.

The instruction is unusually precise about what you may still use. Owners must not use the oven until an engineer has inspected the appliance and replaced the part if necessary. But the manufacturer states plainly that you can still use your hob. That distinction is theirs, not ours, and it is the answer to whether the cooker is usable at all.

How to check: open the main oven door and find the data badge on the front lower panel. The model number is a nine-digit number starting 4444. The affected codes are 444410824 and 444410825 for the Cookcentre 60G in black and stainless steel, 444410791 for the Farmhouse 60G in silver, and 444444716, 444444717 and 444444718 for the Farmhouse 60G in cream, black and hot jalapeno. The manufacturer's guidance covers models bought since June 2020.

A note on those last three numbers. The government page renders them as eight digits and the manufacturer's own document as nine. Every Glen Dimplex product code we have seen is nine digits beginning 4444, so the shorter versions appear to have lost a digit somewhere in publication. We have used the manufacturer's figures.

Contact: freephone 0800 093 9945, Monday to Friday 9am to 5pm, or consumersupport@glendimplex.com. This is not the same number as the range cooker programme above — Glen Dimplex are running more than one gas action at once, each with its own line, and ringing the wrong one will put you in the wrong queue.

EV chargers: Easee One backplates

A modification programme published in May 2026, rated low risk, and worth knowing about because it produces a symptom people would otherwise chase as a fault.

Affected backplates were fitted with an incorrect three-phase terminal label: the terminal that should be marked PME is labelled L3 instead. The regulator's concern is that this could mislead an installer into connecting the PME conductor to the standard earth terminal, potentially bypassing the charger's built-in PEN fault detection and automatic disconnection — the protection that UK supplies of that type rely on.

Units affected were placed on the UK market in a limited period between late September 2025 and 3 February 2026.

Here is the part that matters to an owner. Easee identified affected units from serial numbers and installer records, and where a mislabelled unit is confirmed to be incorrectly wired without external PEN protection, charging is temporarily paused until it is put right. So an Easee that has stopped charging for no apparent reason may have been paused deliberately, and that is a published explanation rather than a fault to diagnose.

The remedy where required is inspection, replacement of the backplate, and verification by a qualified electrician.

What we did not find

We looked for safety notices across every category on this site, and most searches came back empty. Those negatives are worth stating, because absence is useful information when you are worried:

No recall or safety notice exists for an induction or ceramic hob, from any manufacturer in scope or from the regulator. Every hob and cooker safety programme we found concerns gas. The published risks on an induction hob are burns from residual heat and breakage of the glass, not recalls.

No safety notice was found for a Rangemaster, Falcon, Smeg, AGA or Leisure cooker. We searched the regulator's register brand by brand in August 2026, and a search filtered to the gas cooker category returns four reports in total, none of them for those five brands. Every open cooker programme we found belongs to Glen Dimplex or to Whirlpool.

No UK safety notice mentions R600a, the flammable refrigerant in nearly every modern fridge. There is no current recall connected to it. The rules about not puncturing the sealed system are about how the appliance is built, not about a defect in it.

No safety notice was found for a heat pump, and this one comes with a trap: search the register for "heat pump" and you will get tumble dryer alerts, which are a real and separate programme covering a completely different appliance.

No safety notice was found for a Samsung, LG or Miele washing machine, for any Beko, Grundig or Blomberg washing machine, or for a solar inverter or home battery from any of the brands we cover.

A negative here means we searched the regulator's register and the manufacturer's own safety pages and found nothing. It is not a guarantee, and it is not a substitute for checking your own model with the manufacturer if something about your appliance worries you.

If your appliance is affected

Take the manufacturer's instruction literally, including when it is inconvenient. "Unplug it immediately" and "turn off the gas and do not use it" are not hedged legal language — they are what the people who built the thing think you should do.

Register even if you are not sure. Every one of these programmes has a model checker precisely because the manufacturer cannot tell who owns what, and the regulator has specifically asked people who are unsure to come forward on the gas hob programme.

And if you have since passed the appliance on, it is still worth contacting them. Several of these programmes ask exactly that, so they can trace the new owner.