Beko washing machine fault codes

Beko are the biggest-selling washing machine and washer-dryer brand in Britain and publish the least about fault codes. Beko have no error-code page on their support site at all, and most of their washers cannot show a code in the first place: of thirty-three current UK laundry manuals, twenty-seven carry a symptom table with no codes in it. Where codes do exist, Beko run two entirely separate platforms at once and publish no way to tell which one you own. Platform one keeps its codes in a hidden service readout you have to go looking for. Platform two shows them live on the panel with a buzzer, and its fullest table — eighteen codes, in the BW1O manuals — sits on a printed page with no text layer, which is why it appears in none of the fault-code lists circulating online. This hub covers both, says which platform each code belongs to, and is explicit about the codes where Beko’s entire published remedy is the two words "power off". If you are looking for a Beko dishwasher code, that is a different appliance with a different and much shorter list.

Where the code shows on a Beko

The leading zero tells you which family your washer belongs to, and getting it wrong sends you to the wrong fault. E5 and E8, with no zero, come from the diagnostic readout on machines like the BM3WT3741 — you only see those by switching the machine off and holding auxiliary buttons 1 and 2 until a 3-2-1 countdown and a lifetime cycle count appear. E02, E03, E05 and the rest, with the zero, appear live on the panel — with a buzzer on the washer-dryers, whose manual says so. The two sets disagree outright: a water fill failure is E8 on one platform and E02 on the other, and E5 is a blocked pump filter while E05 is a dead temperature sensor. One more reading trap. Beko print the Eb family — Eb02, Eb04, Eb08, Eb20, Eb90 — with a lower-case b, and a lower-case b on a seven-segment display looks very like a 6, so the same codes get searched as EB02 and E602. They are the same codes. If your machine shows something while it is running and it has no leading zero and is not in the readout list, Beko have not published a meaning for it.

How to reset a Beko

Beko publish no single reset, and their own pages give three different gestures. Their UK support FAQ for a machine that has stopped working says to press and hold the Start/Pause/Cancel button for three seconds; their FAQ for a flashing fabric-softener light says to turn the dial back to the original programme or hold the same button for five seconds; and the BM3WT3741 manual cancels a running programme by turning the selector to another programme or holding On/Off for three seconds. For a door that stays locked after a cycle, their FAQ says to unplug the machine and wait a few minutes before plugging it back in. There is no button combination that clears a stored fault. On the live-display platform, Beko print a restart against U4 — selector to OFF, then select any programme and press Start/Pause — and two codes on that platform come with their own timings that are worth following exactly: ten minutes unplugged for the supply voltage codes, two minutes for the communication codes. Where their table gives the two words "power off" instead of a reset — which it does for seven of the eighteen codes — that is an instruction to isolate the machine rather than an invitation to try again.

Most common Beko faults

The Beko codes people look up most.

Every Beko fault code

24 published codes. Filtering happens in the page — every one is in the HTML.

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Showing 24 of 24 codes

Every published Beko fault code with its meaning and severity
Code	What it means	Severity
E18	Beko say E18 is an imbalanced load stopping the spin. Nearly every repair site says it is a drainage fault. Beko wrote the manual, and the remedies are completely different.	Get it checked
E5	Beko give E5 as a clogged pump filter. This is the drainage code that most people arrive at through E18, and unlike E18 it really does mean the filter.	Get it checked
E8	The machine asked for water and did not get enough. Beko list five things to check before calling anyone, and most of them are outside the machine.	Get it checked
Padlock symbol	A padlock on the display is the child lock, not a fault. Beko unlock it by holding the second and fourth auxiliary buttons together for three seconds.	Usually simple to fix
E03	Abnormal water drainage on the washer-dryer platform. Beko publish a drain hose height range for this one, and getting it wrong is a common cause.	Get it checked
E02	No inlet water, on the washer-dryer platform. Note the leading zero — this is a different code family from E8, and the two are not interchangeable.	Get it checked
U4	The door lock has not confirmed. Beko publish a specific unsticking sequence, and a clear line for when it means the lock has actually failed.	Get it checked
E12	Beko record E12 when there may be water inside the machine. Their first instruction is to unplug it, and their second is to look underneath.	Get it checked
No fault code	Most Beko washing machines cannot show a fault code at all. Twenty-seven of thirty-three current UK manuals contain no codes whatsoever, only a symptom table.	Usually simple to fix
EXX	Beko print EXX literally, as a published catch-all for every E-code they have not listed. If your Beko washer-dryer shows an E-code that is not E02 or E03, this is the official answer.	Get it checked
E17	Too much foam. Beko give a five-part remedy that is entirely about how you dose detergent, and none of it involves a repair.	Usually simple to fix
E27	Beko print no cause for E27 at all — only the instruction "check the water drain of the machine". The blank cell is deliberate, and it tells you something.	Get it checked
E05	The water temperature sensor has failed. Beko’s entire published remedy is two words — power off — and the leading zero matters enormously here.	Get it checked
E29	The machine has put itself into self protection mode because of a supply problem — Beko name line voltage and water pressure as examples rather than as the whole list.	Get it checked
EE0	The heating element circuit has failed. Beko publish EE0 for an open circuit and EE1 for a short, and both get the same two words: power off.	Get it checked
Eb08	The inverter driving the motor has run too hot or too hard. Beko’s published remedy is not a repair but a change of habit: wash smaller loads.	Get it checked
H	A single letter H means the drum is too hot and the machine has paused itself. It clears on its own. This is not a fault code.	Usually simple to fix
EA2	The water level is abnormally high. Beko print two words — power off — and on a machine that cannot stop filling that is the right instruction.	Stop — call an engineer
Eb02	The mains supply voltage is outside what the machine will accept. Beko’s remedy is to unplug it, wait ten minutes and plug it back in.	Get it checked
EC1	The parts of the machine have stopped talking to each other. Beko give a two-minute power cycle, and it is worth one proper attempt.	Get it checked
E11	A condenser or dryer temperature sensor failure, so this one is about the drying side. Beko print the same two-word remedy: power off.	Get it checked
SC	Beko’s wording is "Your complaint is not solved during the check". It is the readout telling you the self-test found something it cannot resolve.	Get it checked
Err	Err means the safety algorithm is still running in the diagnostic readout. Beko tell you to wait for it to pass and press the buttons again.	Usually simple to fix
E84	A Bluetooth pairing failure for the HomeWhiz app. Your machine washes perfectly well without it, and only connected models can show this at all.	Usually simple to fix

Beko models

Codes can differ between generations. Check yours.

Guides that help with Beko faults

Looking for Beko’s own support? www.beko.co.uk. We are not affiliated with Beko.