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AEG E60 fault codewhat it means and how to fix it

Get it checkedTumble dryerAEG, Zanussi and Electrolux dryers showing E codes. AEG’s article header lists vented, condenser and heat pump machines, though its closing line implies condenser only — we treat the header as correctLast updated

The dryer is not heating. AEG’s own page for this code is circular — it defines E60 by telling you the machine displays E60 — so here is what it actually covers.

Take care

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a qualified appliance engineer to look at the AEG properly.

What E60 means

Something has gone wrong on the heating side and the drum is turning cold air. AEG describe it as "a heating source problem", which is true but is a category rather than a diagnosis, and their published page for it is worth reading for how little it says. It carries no cause section, no E60-specific explanation, and it closes with the sentence "For condenser dryers, the appliance will also display error code E60" — an article about E60 whose conclusion is that you will see E60. That line also contradicts the article’s own header, which lists the code as applying to vented, condenser and heat pump machines alike.

Our reading is that the body was written as a general "dryer will not heat" piece and had the code bolted on afterwards. What sits behind the code is a group of seven distinct faults, and they are not all the same kind of problem: at one end, the heater is simply not getting enough air past it and a safety thermostat has tripped, which is a filter and a room-ventilation issue you can deal with yourself.

At the other end are a failed heating element, a stuck power relay and a fan motor that has thermally protected itself, all of which need someone with the back off the machine. The owner-fixable end is common enough to be worth twenty minutes before you ring anyone.

What causes it

Causes of the AEG E60 fault code, most common first
CauseWhat is actually happeningHow likely
The machine is starved of airA blocked fluff filter, a clogged condenser or a machine shut inside a cupboard all do the same thing: the heater cannot shed its heat into moving air, a thermostat trips to protect it, and the drum goes cold. This is the version you can fix.Common
The room is too small or too coldAEG specify a room of at least ten to twelve square metres and warn against installing in a space with no air exchange. A dryer in a sealed cupboard or an unheated outbuilding recirculates its own exhaust and cannot reach temperature.Occasional
The heating element or its relay has failedThe element itself going open circuit, or the relay that feeds it welding shut or failing to close. AEG list both inside this family. The symptom is identical to the airflow version from the outside, which is why the checks come first.Occasional
A thermostat has tripped and not resetThere is an auto-resetting thermostat on the heater assembly, and AEG count its intervention as a fault in its own right. Once it has been triggered repeatedly by poor airflow it can stop resetting reliably.Occasional
The fan motor has failed or overheatedNo fan means no airflow across the element regardless of how clean everything is, and the fan has its own thermal protection that AEG count within this same group. You would normally hear the difference.Rare

What to try yourself

  1. Clean the fluff filter properly — not a shake, but lifting the mat of lint off and rinsing the mesh if it looks glazed. AEG want this done every cycle.

    Never run the machine without the filter in place. AEG state that directly, and the reason is that the lint then goes somewhere you cannot reach.
  2. On a condenser or heat pump machine, open the lower flap and check the condenser block behind it. If the fins are furred with lint, clean it.

    Wear gloves and do not use a vacuum with a hard nozzle. AEG warn that the metal fins will cut you and that a hard attachment bends them, which permanently reduces how well the machine dries.
  3. Pull the machine out and look at where it is standing. Check nothing is covering the ventilation opening in the base — a rug or a fitted mat is enough — and that there is air movement in the room.

  4. Check the door seal for a build-up of fluff around its edge, which AEG list among the checks for this code.

  5. Take the load out and spread it to cool, then unplug for thirty seconds, plug back in and run a short programme with a light load to see whether heat has returned.

  6. If it still runs cold with clean filters and a properly ventilated room, book an engineer. You have ruled out the half of this family that an owner can reach.

Get a qualified appliance engineer to look at your AEG E60

We do not pass enquiries to a repair firm, so there is no form here. When you book a qualified appliance engineer, tell them the make, the model and the exact code or message on the display, and ask whether they carry parts for this make — that is what turns one visit into a repair rather than a quote.

What it costs to fix

Typical repair cost

£0–£240

Time on site

30 minutes

Free if it is airflow, which is the common case. A heating element or a fan motor with labour is the upper end. AEG publish no repair prices, so treat any figure as an independent market estimate.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Own this appliance and had this code? . Nothing is published until a person has read it.

Common questions about AEG E60

Why is AEG’s own page for this code no help?

Because it is circular. Its first listed symptom is "Tumble dryer does not heat up" and it ends with "For condenser dryers, the appliance will also display error code E60." Like AEG’s E50 and E80 articles it has no cause section, and unlike them it never says what E60 is beyond "a heating source problem". The likeliest explanation is that the sentence was written for a general no-heat page and survived a copy into the code page, where it makes no sense.

Is my dryer safe to keep using?

AEG attach no do-not-use warning to this code, unlike several others. That said, a heating fault caused by restricted airflow is the exact combination that makes dryers a fire risk, so the sensible answer is to stop running it until the filter and condenser have been cleaned, and to not run it unattended in the meantime.

It heats sometimes and not others.

That pattern points at a thermostat tripping and resetting rather than an element that has failed, because a failed element does not come back. It usually means the machine is running hot for airflow reasons, which puts the filter and the condenser at the top of the list.

How often should I really clean the condenser?

AEG give four answers across four documents, ranging from monthly to every six months, and two of them are the same sentence with a different number. We would go with monthly: it is what their heat pump article says, it is what the machine type most people now own needs, and cleaning a lint trap too often costs nothing.

Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer support portal
  • Manufacturer technical and service documentation

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

Read our full verification process

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