Skip to content
FaultcodeCheck

Candy E3 fault codewhat it means and how to fix it

Get it checkedDishwasherCandy-built Candy and Hoover dishwashers (CDP, CDI, CDIM, CDPN, CDIN, CF, CI; HDP, HDI, HDPN, HDIN, HF, HI). The Midea-built CDPH shows A20 and the CDIH E20 for the same faultLast updated

The dishwasher does not drain. Three flashes on a machine without a display, and Candy tell you exactly how to count them.

Take care

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a qualified appliance engineer to look at the Candy properly.

What E3 means

Candy give E3 as the dishwasher not draining water, with three checks: make sure the drain pipe is not bent, trapped or blocked, that the filter is not clogged, and that the siphon is not clogged. That is the whole of the official meaning — this is a manufacturer with a deliberately short code list, so each code covers more ground than a Bosch or an AEG equivalent would. Their installation figures fill in what "blocked" and "trapped" mean in practice: the outlet hose should discharge into a standpipe at least 40 cm above the floor with an internal diameter of at least 4 cm, it may be extended to 2.5 m provided it is kept no higher than 85 cm, and if it is hooked over the sink it must not be immersed in water or the machine can siphon back.

What Candy do provide, and almost nobody else does, is a precise way to read the fault on a machine with no display. Their method: every LED flashes together, the number of flashes gives the code, then a five-second pause before it repeats. So three flashes, a five-second gap, three flashes again means error 3. The detail that every light flashes in unison matters, because on other brands it is a single specific indicator, and people watching the wrong lamp count the wrong thing.

One caveat before you start counting. This flash method appears in the manuals from about 2021 onwards. The 2018 and 2019 Candy and Hoover manuals say only that the indicator light for the selected cycle blinks rapidly with an intermittent audio signal, with no count attached at all — so on an older machine there is genuinely nothing to count, and the flashing tells you there is a fault without telling you which.

What causes it

Causes of the Candy E3 fault code, most common first
CauseWhat is actually happeningHow likely
Filter cloggedThe assembly under the bottom basket, packed with debris. Designed to be removed and rinsed, and frequently never has been.Common
Waste hose kinked or blockedCrushed behind the machine, or blocked where it joins the sink waste in the cupboard beneath.Common
Sink waste blockedThe machine discharges into the kitchen waste on most installations, so a greasy trap stops the dishwasher while nothing in the appliance is wrong.Common
Drain pump jammed or failedGlass fragments and fruit stones are the usual cause of a jam. Failure of the pump itself is the less common outcome.Occasional

What to try yourself

  1. If your machine has no display, confirm the count first. Watch all the lights together, count the flashes, wait through the five-second pause and count again to check you got the same number.

  2. Switch off at the wall, then bail out the standing water with a jug before touching anything. You cannot see the bottom of the tub through it.

    Wear gloves and let it cool if the cycle stopped hot. There may be undissolved detergent in that water.
  3. Lift out the bottom basket, turn the filter handle anticlockwise and pull the filter unit upwards. Press the two buttons on the sides to release the central container, lift out the flat gauze, and wash the whole unit under a jet of water — Candy allow a small brush.

  4. Check the recess underneath for anything hard that could jam the pump, using a cloth rather than bare fingers because broken glass is what usually turns up.

  5. Refit the gauze flat in the bottom of the tub and screw the filter unit back into it clockwise — Candy warn that poor seating affects the machine’s efficiency and that it must never run without the filters. Then check the sink drains freely and the waste hose is not kinked, trapped or hooked into standing water behind the machine.

Get a qualified appliance engineer to look at your Candy E3

We do not pass enquiries to a repair firm, so there is no form here. When you book a qualified appliance engineer, tell them the make, the model and the exact code or message on the display, and ask whether they carry parts for this make — that is what turns one visit into a repair rather than a quote.

What it costs to fix

Typical repair cost

£0–£160

Time on site

30 minutes

Usually free. A replacement drain pump is around £90 to £160 fitted. A blocked sink waste is plumbing rather than appliance work.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Own this appliance and had this code? . Nothing is published until a person has read it.

Common questions about Candy E3

How exactly do I count the flashes?

Every LED flashes at once, so watch the panel as a whole rather than one lamp. Count the flashes, then wait — Candy specify a five-second pause before the pattern repeats. Three flashes, five seconds, three flashes is error 3.

My lights just blink rapidly with no pattern. What now?

That is the older behaviour, in the 2018 and 2019 Candy and Hoover manuals, where the light for the selected cycle blinks rapidly with an intermittent audio signal and no count is given. There is nothing to read from it beyond the fact that something has faulted. Candy’s instruction for it is to switch off with the ON/OFF button, check the water supply is open, the drain pipe is not bent and the siphon and filters are not clogged, then set the programme again.

Is there an E1 for something else I should check?

Not on a Candy-built machine. There is no official E1 in any Candy or Hoover dishwasher manual we have read, despite it appearing in nearly every third-party code table online. The Midea-built Candy models — CDIH, CMIH and the CP tabletop — do show E10 for not filling, which is probably what those tables have shortened. If a site tells you E1 means something specific on a Candy, treat the rest of that table with caution too.

Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

Read our full verification process

Was this page helpful?