Samsung fridge or freezer fault codes
Samsung do not publish a fridge error code list for the UK. What exists is nine error strings and the Cooling Off display on a single support page about power cuts, grouped rather than explained individually, plus a second article on unresponsive displays that adds a longer reset for 88 88. These pages give you what Samsung actually say and are clear about where that runs out.
Where the code shows on a Samsung
Samsung use two suffix conventions on fridges, nnE on older panels and nnC on newer ones, and they do not publish a mapping of which models use which. They also print the same mode string inconsistently across their own pages — OF OF, OF-OF and O FF all appear. Take the characters loosely and the meaning literally.
How to reset a Samsung
Samsung publish ten seconds as the minimum unplugged time for a reboot to actually happen, and sixty seconds specifically for a display stuck on 88 88. Their current user manual adds a safety figure the web pages do not: if the refrigerator is disconnected from the power supply, wait at least five minutes before plugging it back in. The important caveat is that on many Samsung ranges none of this clears Cooling Off or Demo Mode — Samsung’s own model table says the mode survives a power cycle on the RF and RS26x side-by-sides among others — so a fridge that comes back still warm has not been diagnosed. On Family Hub models there is a hidden power switch: open the right-hand fridge door, find the switch cover at the top right of the door, push the cover up, switch off for five seconds and back on, then refit the cover until it clicks.
Most common Samsung faults
The Samsung codes people look up most.
- OF OFGet it checkedCooling Off or Demo Mode. On many Samsung ranges unplugging does not clear it, and Samsung publish which, so a fridge still warm after a power cycle has not been diagnosed.
- 21EGet it checkedThe fridge fan. Samsung group three codes here and give one cause: the fan is not spinning properly, usually because it has frozen up or jammed.
- 88 88Get it checkedSamsung group four codes here and tie them to power events: a cut, a blown switch or a voltage drop. Their reset for a display stuck on all eights is sixty seconds unplugged.
- Buttons not respondingUsually simple to fixCheck child lock before anything else. Samsung publish the giveaway: the buttons go dead and the water dispenser stops working at the same time.
Every Samsung fault code
4 published codes. Filtering happens in the page — every one is in the HTML.
Showing 4 of 4 codes
Samsung models
Codes can differ between generations. Check yours.
Guides that help with Samsung faults
How to reset a fridge freezer, and what a reset cannot fix
Unplug and wait works on some fridges and proves nothing on others. The published waits, the demo-mode trap that survives a power cycle, and when to stop.Read the guideFridge door seals, ice build-up and noises: fix or call?
The three things a fridge does when something is wrong, which of them you can put right, and the one rule that keeps a defrost from becoming a gas leak.Read the guide
Looking for Samsung’s own support? www.samsung.com. We are not affiliated with Samsung.