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Whirlpool microwave fault codes

Whirlpool publish two sets of microwave fault codes that disagree with each other, and the one you can find as an owner is the one that describes oven parts. These pages use the service tech sheet as the spine and say where the public pages contradict it.

Where the code shows on a Whirlpool

Whirlpool use an F-and-E scheme — F1E4, F2E1, F4E9 — where the F number is roughly the subsystem and the E number the specific condition. Their 2020 service tech sheet for an over-the-range convection microwave — a hood-mounted format sold in North America rather than the UK — lists nine and only nine: F1E4, F2E1, F4E1, F4E4, F4E9, F8E5, and then FCE2, FCE3 and FCE7, which are Wi-Fi rather than hardware. Their public product-help site lists about seventy F-codes under the same appliance heading, of which only around twenty can happen on a microwave — anything naming an upper or lower oven cavity, a self-clean door latch, a water boiler or a water conductivity sensor belongs to another appliance on the same platform. The site also carries hex-style strings such as 1c1c, 3d31 and 9d62, and plain-language displays including Locked, PUSH, Probe and a flashing clock, none of which is a fault code. If your display shows a four-character code beginning F, count the characters: F#E# is this scheme, and a lone F followed by a number is the older two-digit one.

How to reset a Whirlpool

Whirlpool put the same instruction at the head of their own failure-code table, and it is unusually specific about the timing: many of the problems in the chart may be solved by power cycling — unplug the microwave or disconnect power, wait one minute, then reconnect. Their public pages give the same procedure at the consumer unit rather than the plug, which is what you need for a built-in with no reachable socket: switch the breaker off for one minute, switch it back on, then watch the appliance for a further minute to see whether the code returns before you try to cook anything. That second minute is part of their instruction and it is the part people skip. If the code comes back within it, the power cycle has told you something real and the next step is a diagnosis rather than another cycle. Nothing in any Whirlpool microwave procedure asks an owner to remove a panel, and on a microwave nothing should.

Most common Whirlpool faults

The Whirlpool codes people look up most.

Every Whirlpool fault code

9 published codes. Filtering happens in the page — every one is in the HTML.

Showing 9 of 9 codes

Every published Whirlpool fault code with its meaning and severity
CodeWhat it meansSeverity
F1E4The board running the microwave side, or the relay it switches power through, has failed a self-check. One of the codes both Whirlpool sources agree on.Get it checked
F2E1A button is being read as held down. Whirlpool call it a stuck key failure, and it is the one public page in this family that is not about an oven.Usually simple to fix
F4E1The cavity temperature sensor is reading outside what the control will accept. Whirlpool’s two sources describe it slightly differently but not incompatibly.Get it checked
F1E5The inverter or the magnetron tube. This is the code behind the classic symptom of a microwave that runs perfectly and heats nothing.Get it checked
F4E9The code where Whirlpool contradict themselves. Their service sheet calls it a popcorn microphone fault; their public page calls it the inverter.Get it checked
F4E4The humidity sensor that drives automatic cooking has faulted. Whirlpool publish the same component twice, under F4E4 and under F3H.Usually simple to fix
F8E5The exhaust air temperature sensing has faulted. Whirlpool’s two sources describe it differently, and one of them contains a typo.Get it checked
F4E7The temperature probe is not reading. Whirlpool warn that the microwave probe and the oven probe look alike and are not interchangeable.Usually simple to fix
FCE3A connectivity code, not a fault. Whirlpool list three of them in their service sheet and publish no page for any of the three.Usually simple to fix

Whirlpool models

Codes can differ between generations. Check yours.

Guides that help with Whirlpool faults

Looking for Whirlpool’s own support? whirlpoolservice.co.uk. We are not affiliated with Whirlpool.