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AEG C2 fault codewhat it means and how to fix it

Usually simple to fixOvenLast updated

As a fault, the food probe is still in the oven and the pyrolytic cycle will not run. As a menu choice, C2 is simply the 90-minute normal clean.

Before you start

This one is usually safe to look at yourself. Do not remove any panel that is held on with screws or clips — everything below is done from the outside of the oven.

What C2 means

The same caveat applies here as to C1 and C3. Where an AEG oven lists its pyrolytic cycles by name, C2 is the middle one — normal cleaning, an hour and a half — and picking it is an ordinary thing to do rather than a problem. The fault is the message the oven raises on its own, printed as Err C2 in the manuals that use the prefix and as bare C2 on AEG’s website. Higher-specification AEG ovens come with a core temperature probe — AEG call it the cooking thermometer or the food sensor — that plugs into a socket inside the oven and reads the temperature at the middle of a joint. C2 means that probe is still there when you have asked for a pyrolytic clean.

The reason this catches people out is that plenty of owners have never used the probe and do not know their oven has one, so the code names a component they cannot picture. AEG tell you where to look: the socket is on the top right inside the oven.

Worth knowing that AEG define this code two different ways. Their website says the probe is in the connector; their manual says it is in the oven cavity. Those are not the same claim, and the manual’s is the wider one — a probe lying loose on a shelf would satisfy it. Take the whole thing out and you have covered both readings. It is worth doing rather than working around, because the probe is a precision component with a cable, and the cycle it is sitting in front of runs at roughly 500°C.

What causes it

Causes of the AEG C2 fault code, most common first
CauseWhat is actually happeningHow likely
The food probe is plugged into its socketThe whole of the code. AEG describe it as the cooking thermometer being in the connector during the pyrolytic treatment, and disconnecting it is the entire remedy.Common
The probe was left in after a previous roastIt is easy to unplug the display end, take out the joint and leave the lead dangling in the cavity, particularly if the oven has been switched off in between.Common

What to try yourself

  1. Look at the top right of the inside of the oven. That is where AEG say the probe socket is, and it is easy to miss because it sits above eye line.

  2. Pull the probe plug out of the socket and take the whole lead out of the cavity.

  3. Shut the door and start the pyrolytic programme again.

Get a qualified appliance engineer to look at your AEG C2

We do not pass enquiries to a repair firm, so there is no form here. When you book a qualified appliance engineer, tell them the make, the model and the exact code or message on the display, and ask whether they carry parts for this make — that is what turns one visit into a repair rather than a quote.

What it costs to fix

Typical repair cost

Depends on the cause

Time on site

2 minutes

Nothing. Unplugging the probe takes seconds and needs no parts.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Own this appliance and had this code? . Nothing is published until a person has read it.

Common questions about AEG C2

I have never used a food probe. Why am I getting C2?

Because the oven can only tell whether the socket is occupied. If a probe came with the appliance and somebody has left it plugged in — including whoever installed or demonstrated it — the oven will read that as the sensor being in place regardless of whether you have ever cooked with it.

Can I just leave the probe in and run the clean anyway?

The oven will not let you, which is the point of the code. Nor would you want to: AEG rate the cavity at around 500°C during a pyrolytic cycle, and a probe and its cable are not built to sit in that.

Is this the same as F111?

It is the same component and the opposite instruction. C2 appears when you ask for a pyrolytic clean and wants the probe removed. F111 appears during ordinary cooking and means the probe is not pushed fully into its socket, so it wants the probe pushed further in. Which code you get depends on what you have asked the oven to do.

Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer support portal

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

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