Candy F32 fault codewhat it means and how to fix it
The temperature sensor at the condenser outlet has failed. Worth getting right, because F33 is one digit away and is a different sensor in a different place.
Take care
Get a qualified appliance engineer to look at your Candy F32
We do not pass enquiries to a repair firm, so there is no form here. When you book a qualified appliance engineer, tell them the make, the model and the exact code or message on the display, and ask whether they carry parts for this make — that is what turns one visit into a repair rather than a quote.
What F32 means
Candy give this as "The temperature sensor located at the condenser outlet is broken", and the reason it deserves attention beyond the usual is what sits next to it in their table. F33 is "The temperature sensor located at the compressor outlet is broken".
One digit apart, nearly identical wording, and two different components in two different parts of the refrigerant circuit. Getting them confused sends an engineer to the wrong place with the wrong part, and it is an easy mistake to make when you are reading a small display or writing a code down over the phone. Check the digit twice. What the sensor does is straightforward enough. A heat pump dryer manages a circuit that moves heat from the wet air into the refrigerant and back out again, and it needs to know the temperature at several points around that loop to run it properly and safely.
The condenser outlet is one of those points. When the board loses that reading it does not know how the circuit is performing, and rather than run blind it stops. There is nothing an owner can do about a failed sensor, and Candy offer nothing — the remedy is the same four words as every other code in their table.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| The sensor itself has failed | A thermistor that has gone open or short circuit reports a value the board rejects as impossible. This is the straightforward version and the commonest. | Common |
| The wiring or connector to the sensor has failed | A broken wire produces exactly the same reading as a broken sensor, and in a machine that vibrates for hours at a time connectors do work loose. Cheaper to fix, indistinguishable from outside. | Occasional |
| The sensor is dislodged from where it should be reading | A probe that has come away from the pipe it is clipped to still works, but it is measuring the air around it rather than the component. The board sees a plausible-looking value that does not match the others. | Occasional |
| The control board input has failed | Rarer, and only distinguishable with test equipment. It matters for the price of the repair rather than the diagnosis, since a board is a great deal more than a thermistor. | Rare |
Can you fix it yourself?
Stop — this needs an engineer
What it costs to fix
Typical repair cost
£90–£240
A thermistor is inexpensive and the labour dominates; a control board is the expensive alternative. Candy publish no repair prices, so these are independent market estimates.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Own this appliance and had this code? . Nothing is published until a person has read it.
Related Candy fault codes
- FHUsually simple to fixNot an appliance fault at all — the dryer failed to join your wi-fi. Candy tell you to ring customer service for it, which you almost certainly do not need to do.Related: sensors and control
- Safety noticeStop — call an engineerA live UK fire recall covers built-in heat pump dryers under eight badges including Candy and Hoover. Machines modified before August 2025 are still at risk, and the manufacturers do not say so.Related: same brand
- F4Stop — call an engineerCandy word this one as "Abnormal heating" and give no owner check at all. On a dryer that is the code least worth ignoring.Related: same brand
- F2Get it checkedThe drain pump or the water level switch. Before you assume the worst, note that a full tank is a separate message on these machines and not this code.Related: same brand
- F7Get it checkedThe motor has faulted, and Candy narrow it usefully: the driver board has either overloaded or overheated.Related: same brand
- E7Get it checkedFilters clogged, on the Hoover-badged models that use E codes. One of only two codes in that system with an owner fix — and it names a filter most people miss.Related: same brand
Own a Candy tumble dryer? Save it and its codes come first next time.
Related guides
Common questions about Candy F32
How do I make sure I am not confusing F32 and F33?
Read the second digit carefully and write it down before you ring anyone. F32 is the condenser outlet sensor. F33 is the compressor outlet sensor. Candy’s wording for the two is almost identical and differs only in that one word, so it is genuinely easy to transpose.
Is a temperature sensor expensive?
The part is not. The visit is most of the bill, and the risk is that a machine out of warranty gets quoted for a board when a thermistor would do. Ask the engineer to confirm which they are replacing.
Can I keep using the dryer?
You will not get far — the machine stops rather than continuing without the reading. Candy attach no explicit stop-use warning to this code, but a heat pump circuit running without one of its temperature references is not something to persuade back into service.
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.