Ideal FD fault codewhat it means and how to fix it
No water flow has been detected. The pump is the prime suspect and this will become an overheat if it is left.
Take care
What FD means
FD means the appliance cannot detect water flowing through it. That is a step beyond low pressure — there may be plenty of water in the system, but it is not moving. Ideal appliances monitor this because firing a heat exchanger with static water in it is the fastest way to destroy one. The usual explanation is the pump: failed electrically, seized mechanically, or simply not receiving power. Seizure after a long idle summer is the classic version: a rotor that has stood still for months sticks on the first genuinely cold week of autumn, when the heating is asked for again.
There is a specific point worth making about FD. Because a seized pump can sometimes be freed briefly, an appliance may appear to recover for a day and then fail again. That is not the fault clearing. A pump that has seized once has told you what it intends to do, and the second failure usually comes at a less convenient moment than the first.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| Pump seized after standing idle | Deposit binds the rotor over summer and it will not break free on the first call for heat. By far the most common version. | Common |
| Pump failed electrically | Motor windings or pump electronics gone. The appliance detects nothing at all rather than a weak response. | Common |
| No power reaching the pump | A wiring fault or a failed relay on the control board. Worth eliminating before a pump is ordered, because it is far cheaper. | Occasional |
| Severe airlock | The impeller spinning in air moves nothing. Often follows a refill done too quickly or work on the system. | Occasional |
| System blocked with sludge | The pump is working and correctly reporting that it cannot move water through a restricted system. | Occasional |
What to try yourself
Check the pressure reads 1.0 to 1.5 bar cold. A pump cannot move water that is not there, and low pressure can produce this on its own.
Open every thermostatic radiator valve fully and check the service valves under the appliance are in line with the pipework.
Call for heat and listen at the appliance for the first thirty seconds. A working pump gives a steady low hum. Silence, or a buzz with no hum, both point at the pump.
Bleed the radiators from the ground floor upwards and repressurise afterwards, in case a severe airlock is the cause.
If FD persists, book an engineer rather than resetting repeatedly. Running the appliance without flow is what turns this into an L1 overheat and then into a heat exchanger bill.
Get a Gas Safe registered engineer to look at your Ideal FD
We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.
What it costs to fix
Typical repair cost
£220–£480
Time on site
30 minutes
A pump replacement is typically £240 to £440 fitted. If it turns out to be an airlock or a closed valve, expect a call-out charge of £80 to £150.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Parts you may need
We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.
Central heating circulating pump
CH-PUMP-15-60£90–£180Plumbing merchant
Price checked 28 September 2026
Magnetic system filter, 22mm
MAG-22£65–£120Plumbing merchant
Price checked 28 September 2026
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Related Ideal fault codes
- L1Get it checkedThe boiler is not seeing enough water flow through it to run safely, so it has stopped. Usually a pump, an air lock, or a blocked filter.Related: overheat and circulation
- L3Get it checkedThe boiler has stopped because it cannot detect water moving through it. Ideal's own steps are to fill the system to 1 bar with it cold, bleed the radiators and try again.Related: overheat and circulation
- L AGet it checkedThe overheat thermostat on an Isar, Icos, Mexico HE or Esprit has tripped and the boiler has locked out. Ideal say hold reset for two seconds; if it recurs, switch off and call the installer.Related: overheat and circulation
- FUGet it checkedThe water leaving the boiler is more than 50°C hotter than the water coming back, which means very little of it is moving. Check the valves are open before anyone condemns the pump.Related: overheat and circulation
- F12Get it checkedThe pump rotor is jammed. Ideal's remedy is to clear the blockage — on a modern Logic that is an engineer freeing or replacing a sealed pump head, not a screwdriver in a bleed screw.Related: overheat and circulation
- F13Get it checkedThe board has lost proper communication with or control of the pump. Ideal group F13, F15 and F17 as one Pump Fault: check the pump wiring, and if that is sound replace the pump.Related: overheat and circulation
Own an Ideal boiler? Save it and its codes come first next time.
Related guides
Common questions about Ideal FD
It worked again the next morning. Is it fixed?
Very unlikely. A seized pump can free itself temporarily and then bind again. Treat a recovery like this as a warning rather than a repair, and get it looked at before the weather turns properly cold.
How is FD different from L1?
FD is no flow detected; L1 is a flow overheat or no water flow lockout. They describe the same underlying problem at different stages. FD is the earlier and cheaper point to act.
Can I clear Fd with the reset button?
There is nothing to reset. Fd is an F code, not a lockout, and Ideal's manual says it is only shown while no flow has been seen for sixty seconds with the water below 40°C. It goes when the boiler detects water moving again, which is why the answer is to restore flow rather than to press buttons.
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.