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Ideal FD fault codewhat it means and how to fix it

Get it checkedBoilerLogic, Logic Max and Vogue Max rangesLast reviewed

No water flow has been detected. The pump is the prime suspect and this will become an overheat if it is left.

Take care

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a Gas Safe registered engineer to look at the Ideal properly.

What FD means

FD means the appliance cannot detect water flowing through it. That is a step beyond low pressure — there may be plenty of water in the system, but it is not moving. Ideal appliances monitor this because firing a heat exchanger with static water in it is the fastest way to destroy one. The usual explanation is the pump: failed electrically, seized mechanically, or simply not receiving power. Seizure after a long idle summer is the classic version and it accounts for a noticeable spike in these call-outs during the first genuinely cold week of autumn. There is a specific point worth making about FD. Because a seized pump can sometimes be freed briefly, an appliance may appear to recover for a day and then fail again. That is not the fault clearing. A pump that has seized once has told you what it intends to do, and the second failure usually comes at a less convenient moment than the first.

What causes it

Causes of the Ideal FD fault code, most common first
CauseWhat is actually happeningHow likely
Pump seized after standing idleDeposit binds the rotor over summer and it will not break free on the first call for heat. By far the most common version.Common
Pump failed electricallyMotor windings or pump electronics gone. The appliance detects nothing at all rather than a weak response.Common
No power reaching the pumpA wiring fault or a failed relay on the control board. Worth eliminating before a pump is ordered, because it is far cheaper.Occasional
Severe airlockThe impeller spinning in air moves nothing. Often follows a refill done too quickly or work on the system.Occasional
System blocked with sludgeThe pump is working and correctly reporting that it cannot move water through a restricted system.Occasional

What to try yourself

  1. Check the pressure reads 1.0 to 1.5 bar cold. A pump cannot move water that is not there, and low pressure can produce this on its own.

  2. Open every thermostatic radiator valve fully and check the service valves under the appliance are in line with the pipework.

  3. Call for heat and listen at the appliance for the first thirty seconds. A working pump gives a steady low hum. Silence, or a buzz with no hum, both point at the pump.

  4. Bleed the radiators from the ground floor upwards and repressurise afterwards, in case a severe airlock is the cause.

  5. If FD persists, book an engineer rather than resetting repeatedly. Running the appliance without flow is what turns this into an L1 overheat and then into a heat exchanger bill.

Get a Gas Safe registered engineer to look at your Ideal FD

Gas Safe Register engineers only. No obligation.

What it costs to fix

Typical repair cost

£220–£480

Time on site

30 minutes

A pump replacement is typically £240 to £440 fitted. If it turns out to be an airlock or a closed valve, expect a call-out charge of £80 to £150.

Typical UK prices including parts and labour, updated August 2026. Your quote may differ.

Parts you may need

We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.

Central heating circulating pump

CH-PUMP-15-60£90–£180Plumbing merchant

Price checked 5 August 2026

Magnetic system filter, 22mm

MAG-22£65–£120Plumbing merchant

Price checked 5 August 2026

What other owners found

Nobody has shared what worked for them on this code yet. If you have had it, you would be the first — and it genuinely helps the next person.

Written by

Fault Code Check editorial team

Updated

Reviewed by

Technical reviewer

Gas Safe registration to be displayed on appointment

Last reviewed

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation
  • Interviews with working engineers

Checked by Technical reviewer (Gas Safe registration to be displayed on appointment) on 5 August 2026.

Read our full verification process