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Ideal FD fault codewhat it means and how to fix it

Get it checkedBoilerLogic Max Heat and System (flow sensor); No Water Flow in words on Logic+, Logic Max and VogueLast updated

No water flow has been detected. The pump is the prime suspect and this will become an overheat if it is left.

Take care

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a Gas Safe registered engineer to look at the Ideal properly.

What FD means

FD means the appliance cannot detect water flowing through it. That is a step beyond low pressure — there may be plenty of water in the system, but it is not moving. Ideal appliances monitor this because firing a heat exchanger with static water in it is the fastest way to destroy one. The usual explanation is the pump: failed electrically, seized mechanically, or simply not receiving power. Seizure after a long idle summer is the classic version: a rotor that has stood still for months sticks on the first genuinely cold week of autumn, when the heating is asked for again.

There is a specific point worth making about FD. Because a seized pump can sometimes be freed briefly, an appliance may appear to recover for a day and then fail again. That is not the fault clearing. A pump that has seized once has told you what it intends to do, and the second failure usually comes at a less convenient moment than the first.

What causes it

Causes of the Ideal FD fault code, most common first
CauseWhat is actually happeningHow likely
Pump seized after standing idleDeposit binds the rotor over summer and it will not break free on the first call for heat. By far the most common version.Common
Pump failed electricallyMotor windings or pump electronics gone. The appliance detects nothing at all rather than a weak response.Common
No power reaching the pumpA wiring fault or a failed relay on the control board. Worth eliminating before a pump is ordered, because it is far cheaper.Occasional
Severe airlockThe impeller spinning in air moves nothing. Often follows a refill done too quickly or work on the system.Occasional
System blocked with sludgeThe pump is working and correctly reporting that it cannot move water through a restricted system.Occasional

What to try yourself

  1. Check the pressure reads 1.0 to 1.5 bar cold. A pump cannot move water that is not there, and low pressure can produce this on its own.

  2. Open every thermostatic radiator valve fully and check the service valves under the appliance are in line with the pipework.

  3. Call for heat and listen at the appliance for the first thirty seconds. A working pump gives a steady low hum. Silence, or a buzz with no hum, both point at the pump.

  4. Bleed the radiators from the ground floor upwards and repressurise afterwards, in case a severe airlock is the cause.

  5. If FD persists, book an engineer rather than resetting repeatedly. Running the appliance without flow is what turns this into an L1 overheat and then into a heat exchanger bill.

Get a Gas Safe registered engineer to look at your Ideal FD

We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.

What it costs to fix

Typical repair cost

£220–£480

Time on site

30 minutes

A pump replacement is typically £240 to £440 fitted. If it turns out to be an airlock or a closed valve, expect a call-out charge of £80 to £150.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Parts you may need

We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.

Central heating circulating pump

CH-PUMP-15-60£90–£180Plumbing merchant

Price checked 28 September 2026

Magnetic system filter, 22mm

MAG-22£65–£120Plumbing merchant

Price checked 28 September 2026

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Common questions about Ideal FD

It worked again the next morning. Is it fixed?

Very unlikely. A seized pump can free itself temporarily and then bind again. Treat a recovery like this as a warning rather than a repair, and get it looked at before the weather turns properly cold.

How is FD different from L1?

FD is no flow detected; L1 is a flow overheat or no water flow lockout. They describe the same underlying problem at different stages. FD is the earlier and cheaper point to act.

Can I clear Fd with the reset button?

There is nothing to reset. Fd is an F code, not a lockout, and Ideal's manual says it is only shown while no flow has been seen for sixty seconds with the water below 40°C. It goes when the boiler detects water moving again, which is why the answer is to restore flow rather than to press buttons.

Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

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