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Ideal L A fault codewhat it means and how to fix it

Get it checkedBoilerIsar HE, Icos HE, Mexico HE, Esprit HE, Esprit 2 and EliseLast updated

The overheat thermostat on an Isar, Icos, Mexico HE or Esprit has tripped and the boiler has locked out. Ideal say hold reset for two seconds; if it recurs, switch off and call the installer.

Take care

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a Gas Safe registered engineer to look at the Ideal properly.

What L A means

L A is the overheat lockout on Ideal's LED-display boilers, the window flashing L and then A, and it comes from a separate overheat thermostat rather than from the flow thermistor that produces L1 on a Logic.

Ideal's user guide gives the householder two things: hold the reset button for two seconds, after which the boiler should relight, and if the fault recurs "this indicates an overheat condition — the boiler should be turned off and your installer contacted"; and check whether every radiator has a thermostatic valve, because a system where all of them can close leaves the boiler with nowhere to send its heat. The installer chart begins with whether the system is filled, vented and its isolation valves open, then whether the overheat can be reset with the system cold, then whether the pump gives a flow-to-return differential over 25°C — a pump check — and only then, if the flow temperature passes 90°C before the trip, the control thermistor, or below 90°C, the overheat thermostat itself.

With the later V9 control board, an L A that has been reset shows three horizontal lines and will not try to fire until the heat exchanger is under 50°C, which is deliberate and not a further fault.

What causes it

Causes of the Ideal L A fault code, most common first
CauseWhat is actually happeningHow likely
Circulation restrictedEvery radiator valve shut, a system filter blinding, or a pump that is turning but weak. Ideal's chart measures it as a flow-to-return differential over 25°C.Common
System low on water or airlockedThe first question in Ideal's chart. A boiler firing into a part-empty heat exchanger trips its overheat within a minute.Common
Overheat thermostat itselfTrips below 90°C flow temperature on Ideal's test. A thermostat that has drifted takes the boiler out on an ordinary run.Occasional
Control thermistor misreadingThe boiler thinks it is cooler than it is, runs on, and the independent overheat thermostat catches it above 90°C. Ideal send the engineer to the H 1 chart for this.Occasional

What to try yourself

  1. Let the boiler cool, then hold the reset button for two seconds. Ideal say it should then relight. On a V9-board Isar the display may show three horizontal lines while it waits to drop below 50°C — leave it.

  2. Walk round the radiators. If every one has a thermostatic valve and none is a plain manual valve or a bypass, tell the installer: Ideal name that arrangement as a cause.

  3. If L A comes back, switch the boiler off and contact your installer. Ideal's words for a recurring L A are that it indicates an overheat condition, and repeated resets of an overheat are how heat exchangers are damaged.

Get a Gas Safe registered engineer to look at your Ideal L A

We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.

What it costs to fix

Typical repair cost

£0–£300

Time on site

20 minutes

Nothing if a reset holds and a closed valve was the cause. An overheat thermostat £90–£150 fitted; a pump on an Isar or Icos £220–£300.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Parts you may need

We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.

Central heating circulating pump

CH-PUMP-15-60£90–£180Plumbing merchant

Price checked 28 September 2026

Magnetic system filter, 22mm

MAG-22£65–£120Plumbing merchant

Price checked 28 September 2026

Ideal Logic flow or return thermistor (clip-on NTC)

£12–£35Authorised Ideal parts distributor

Price checked 28 September 2026

Own this appliance and had this code? . Nothing is published until a person has read it.

Common questions about Ideal L A

What are the three horizontal lines on the display?

A waiting state on Isars with the V9 primary control board. After an overheat is reset the boiler shows three bars and will not attempt to fire until the heat exchanger has cooled below 50°C. It is documented in Ideal's installer manual and is not a fault in itself.

Is L A the same as H A?

No. L A is the overheat lockout. H A is a temporary code that on an Isar means low water pressure and on a Mexico HE points at radiator valves; it clears itself when the condition does.

Is this the Logic L1?

It is the equivalent fault on the older display — the Logic's L1 is a flow-temperature overheat read by a thermistor, while L A comes from a separate overheat thermostat. The advice is the same: cool, one reset, and an engineer if it repeats.

Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

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