Ideal L A fault codewhat it means and how to fix it
The overheat thermostat on an Isar, Icos, Mexico HE or Esprit has tripped and the boiler has locked out. Ideal say hold reset for two seconds; if it recurs, switch off and call the installer.
Take care
What L A means
L A is the overheat lockout on Ideal's LED-display boilers, the window flashing L and then A, and it comes from a separate overheat thermostat rather than from the flow thermistor that produces L1 on a Logic.
Ideal's user guide gives the householder two things: hold the reset button for two seconds, after which the boiler should relight, and if the fault recurs "this indicates an overheat condition — the boiler should be turned off and your installer contacted"; and check whether every radiator has a thermostatic valve, because a system where all of them can close leaves the boiler with nowhere to send its heat. The installer chart begins with whether the system is filled, vented and its isolation valves open, then whether the overheat can be reset with the system cold, then whether the pump gives a flow-to-return differential over 25°C — a pump check — and only then, if the flow temperature passes 90°C before the trip, the control thermistor, or below 90°C, the overheat thermostat itself.
With the later V9 control board, an L A that has been reset shows three horizontal lines and will not try to fire until the heat exchanger is under 50°C, which is deliberate and not a further fault.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| Circulation restricted | Every radiator valve shut, a system filter blinding, or a pump that is turning but weak. Ideal's chart measures it as a flow-to-return differential over 25°C. | Common |
| System low on water or airlocked | The first question in Ideal's chart. A boiler firing into a part-empty heat exchanger trips its overheat within a minute. | Common |
| Overheat thermostat itself | Trips below 90°C flow temperature on Ideal's test. A thermostat that has drifted takes the boiler out on an ordinary run. | Occasional |
| Control thermistor misreading | The boiler thinks it is cooler than it is, runs on, and the independent overheat thermostat catches it above 90°C. Ideal send the engineer to the H 1 chart for this. | Occasional |
What to try yourself
Let the boiler cool, then hold the reset button for two seconds. Ideal say it should then relight. On a V9-board Isar the display may show three horizontal lines while it waits to drop below 50°C — leave it.
Walk round the radiators. If every one has a thermostatic valve and none is a plain manual valve or a bypass, tell the installer: Ideal name that arrangement as a cause.
If L A comes back, switch the boiler off and contact your installer. Ideal's words for a recurring L A are that it indicates an overheat condition, and repeated resets of an overheat are how heat exchangers are damaged.
Get a Gas Safe registered engineer to look at your Ideal L A
We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.
What it costs to fix
Typical repair cost
£0–£300
Time on site
20 minutes
Nothing if a reset holds and a closed valve was the cause. An overheat thermostat £90–£150 fitted; a pump on an Isar or Icos £220–£300.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Parts you may need
We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.
Central heating circulating pump
CH-PUMP-15-60£90–£180Plumbing merchant
Price checked 28 September 2026
Magnetic system filter, 22mm
MAG-22£65–£120Plumbing merchant
Price checked 28 September 2026
Ideal Logic flow or return thermistor (clip-on NTC)
£12–£35Authorised Ideal parts distributor
Price checked 28 September 2026
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Related Ideal fault codes
- L1Get it checkedThe boiler is not seeing enough water flow through it to run safely, so it has stopped. Usually a pump, an air lock, or a blocked filter.Related: overheat and circulation
- FDGet it checkedNo water flow has been detected. The pump is the prime suspect and this will become an overheat if it is left.Related: overheat and circulation
- L3Get it checkedThe boiler has stopped because it cannot detect water moving through it. Ideal's own steps are to fill the system to 1 bar with it cold, bleed the radiators and try again.Related: overheat and circulation
- FUGet it checkedThe water leaving the boiler is more than 50°C hotter than the water coming back, which means very little of it is moving. Check the valves are open before anyone condemns the pump.Related: overheat and circulation
- F12Get it checkedThe pump rotor is jammed. Ideal's remedy is to clear the blockage — on a modern Logic that is an engineer freeing or replacing a sealed pump head, not a screwdriver in a bleed screw.Related: overheat and circulation
- F13Get it checkedThe board has lost proper communication with or control of the pump. Ideal group F13, F15 and F17 as one Pump Fault: check the pump wiring, and if that is sound replace the pump.Related: overheat and circulation
Own an Ideal boiler? Save it and its codes come first next time.
Related guides
Common questions about Ideal L A
What are the three horizontal lines on the display?
A waiting state on Isars with the V9 primary control board. After an overheat is reset the boiler shows three bars and will not attempt to fire until the heat exchanger has cooled below 50°C. It is documented in Ideal's installer manual and is not a fault in itself.
Is L A the same as H A?
No. L A is the overheat lockout. H A is a temporary code that on an Isar means low water pressure and on a Mexico HE points at radiator valves; it clears itself when the condition does.
Is this the Logic L1?
It is the equivalent fault on the older display — the Logic's L1 is a flow-temperature overheat read by a thermistor, while L A comes from a separate overheat thermostat. The advice is the same: cool, one reset, and an engineer if it repeats.
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.