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Vokèra A03 fault codewhat it means and how to fix it

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The appliance cannot confirm the fan is running correctly, so it will not permit the burner to light. This needs an engineer.

Take care

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a Gas Safe registered engineer to look at the Vokèra properly.

Get a Gas Safe registered engineer to look at your Vokèra A03

Gas Safe Register engineers only. No obligation.

What A03 means

The fan clears combustion products out through the flue, and no condensing appliance will open its gas valve until it has proved the fan is turning at the commanded speed. A03 means that proof failed. The interlock is absolute: there is no way to run the appliance around it, and there should not be. In service the two realistic causes are a fan that has worn out and a flue that is obstructed, and they are worth separating because they cost very different amounts. Fan bearings dry out after roughly eight to twelve years and usually give warning first, as a rumble or grind on start-up that the household gradually stops hearing. A flue obstruction — a nest, leaf litter, or render forced into the terminal during building work — changes the resistance the fan is working against, which throws the speed reading even though the fan itself is perfectly healthy. Replacing a good fan because nobody checked the flue is a common and avoidable expense.

What causes it

Causes of the Vokèra A03 fault code, most common first
CauseWhat is actually happeningHow likely
Fan bearings wornThe dominant cause on appliances beyond about eight years. Usually preceded by months of increasing noise on start-up.Common
Flue blocked or obstructedNesting birds, debris, or building materials in the terminal. Changes fan loading enough to fail the speed check.Occasional
Fan wiring or connector faultThe fan turns but the speed signal never reaches the board. Cheap if that is genuinely the whole problem.Occasional
Control board misreading the signalDiagnosed last, after the fan and the flue have both been ruled out properly.Rare

Can you fix it yourself?

What it costs to fix

Typical repair cost

£180–£420

A fan assembly is typically £280 to £420 fitted. A flue clearance or a connector repair is a call-out charge of £80 to £140.

Typical UK prices including parts and labour, updated August 2026. Your quote may differ.

What other owners found

Nobody has shared what worked for them on this code yet. If you have had it, you would be the first — and it genuinely helps the next person.

Common questions about Vokèra A03

Can I check anything myself before booking someone?

Look at the flue terminal from the ground in daylight and note whether there is anything obviously in it. That observation is genuinely useful. Do not reach into it, and do not remove the appliance casing.

The boiler has been noisy for months. Is that connected?

Almost certainly. A fan that grumbles on start-up and then quietens as it comes up to speed is a bearing on its way out, and this code is the end of that process.

Vokèra also lists A05 as a fan fault. What is the difference?

A03 generally means the fan is not running or not being detected at all; A05 means it is running but at the wrong speed. The diagnostic route is much the same and both need an engineer.

Written by

Fault Code Check editorial team

Updated

Reviewed by

Technical reviewer

Gas Safe registration to be displayed on appointment

Last reviewed

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation
  • Interviews with working engineers

Checked by Technical reviewer (Gas Safe registration to be displayed on appointment) on 5 August 2026.

Read our full verification process