Vokèra A09 fault codewhat it means and how to fix it
The flue gas sensor has recorded a temperature above the safe limit, or the sensor itself has failed. Either way the appliance stops.
Take care
Get a Gas Safe registered engineer to look at your Vokèra A09
Gas Safe Register engineers only. No obligation.
What A09 means
A condensing boiler should send comparatively cool gas up the flue, because extracting that heat into the water is the entire basis of its efficiency. A09 means the flue thermistor has either measured a temperature well outside normal, or has failed in a way the board can detect. Where the reading is genuine, the cause is nearly always that heat is not transferring properly into the water — scale or sludge lining the heat exchanger, or circulation too slow to carry heat away — so it leaves through the flue instead. The reason the appliance locks out rather than logging a warning is the flue itself: plastic flue systems are rated for the temperatures a condensing appliance normally produces and sustained overtemperature is exactly what they are not designed to handle. Vokèra also use a flue thermistor counter on some models, which locks the appliance out after a set number of overtemperature events rather than on a single one.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| Heat exchanger scaled or fouled | A deposit layer insulates the metal from the water. Progressive over months, and common in hard water areas or on systems with no inhibitor. | Common |
| Poor circulation | Slow-moving water absorbs less heat per pass, pushing more of it out through the flue. Shares most of its causes with the overheat fault. | Common |
| Flue thermistor failed | The sensor is reporting a temperature that is not real, or has gone open circuit. Straightforward and inexpensive once identified. | Occasional |
| Appliance overfiring | Gas rate set too high, usually after a previous repair. Confirmed with a flue gas analyser rather than by eye. | Rare |
Can you fix it yourself?
Stop — this needs an engineer
What it costs to fix
Typical repair cost
£140–£1,100
A flue thermistor is £140 to £220 fitted. A chemical clean with a magnetic filter is £400 to £750. A heat exchanger replacement runs £700 to £1,100, at which point a new appliance is often the better value.
Typical UK prices including parts and labour, updated August 2026. Your quote may differ.
Parts you may need
We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.
Magnetic system filter, 22mm
MAG-22£65–£120Plumbing merchant
Price checked 5 August 2026
What other owners found
Nobody has shared what worked for them on this code yet. If you have had it, you would be the first — and it genuinely helps the next person.
Related Vokèra fault codes
- A03Get it checkedThe appliance cannot confirm the fan is running correctly, so it will not permit the burner to light. This needs an engineer.Related: fan and flue
- C6 224Get it checkedThe fan is not reaching the speed the boiler asked for, so combustion cannot be confirmed as safe and the burner has been prevented from firing.Related: fan and flue
- E16Get it checkedThe control board cannot confirm the fan is running at the speed it asked for, so it will not let the burner light. This one needs an engineer.Related: fan and flue
- F.32Get it checkedThe fan is not running at the speed the boiler expects, so combustion cannot be verified as safe and the boiler has locked out.Related: fan and flue
- E160Get it checkedThe fan is not running at the speed the appliance expects. Baxi direct engineers to check the fan and its cable, in that order.Related: fan and flue
- F3Get it checkedThe fan is not running at the speed the boiler expects, so it cannot confirm the flue is clearing and has stopped the burner firing.Related: fan and flue
Related guides
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
- Interviews with working engineers
Checked by Technical reviewer (Gas Safe registration to be displayed on appointment) on 5 August 2026.