Redring E2 fault codewhat it means and how to fix it
E2 on a Selectronic Advanced is the inlet temperature sensor out of range. The shower cannot work out how much heat to add, so it declines to guess.
Take care
Get a qualified electrician to look at your Redring E2
We do not pass enquiries to a repair firm, so there is no form here. When you book a qualified electrician, tell them the make, the model and the exact code or message on the display, and ask whether they carry parts for this make — that is what turns one visit into a repair rather than a quote.
What E2 means
Redring’s table entry is abnormal inlet sensor, the sensor is open-circuited or short-circuited, with the Start/Stop button light flashing three times, and the remedy is to contact Redring Support. The inlet sensor is the less famous of the two thermistors but it does the arithmetic. An electric shower has a fixed amount of heat to add and the temperature you get depends on how cold the water arrived: mains water in January can be six degrees and in August eighteen, and the Selectronic reads that figure every second to decide how many of its elements to energise and how far to open the flow valve. With the inlet reading missing the control would have to assume a temperature, and assuming wrong in the cold direction means a shower that scalds.
Redring’s guide gives the code and the instruction to contact them and says nothing about what the shower does meanwhile, so this page does not either; the safe reading of a thermostatic shower that has lost its inlet figure is that it should not be asked to heat water until the sensor is replaced. That makes the code frustrating because nothing feels wrong: the water is reaching the unit, the outlet sensor is fine, and the display is the only sign.
The sensor sits in the inlet assembly on the cold side, so it lives with the strainer and the solenoid valve, and the causes are the same family as any low-voltage sensor in a wet box: a lead disturbed during a filter clean, a plug backed off the board, a thermistor that has drifted out of range, or corrosion on the connection. Diagnosing which is a resistance check with the power off, which Redring place in the professional service checklist. The owner’s part is small but real: one power cycle, noting the flash count so the right part comes on the van, and not running the shower repeatedly against the code.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| Inlet thermistor out of range | The sensor on the cold side has failed open or short. Redring’s engineer check is whether the inlet and outlet thermistors are in circuit. | Common |
| Disturbed during filter cleaning | The inlet filter sits in the same fitting. A lead moved or a plug knocked while the strainer was out is a classic E2 that appears the week after a service. | Occasional |
| Connector corrosion | Condensation on the cold inlet is normal and the connector is next to it. Verdigris on the pins gives an intermittent open circuit. | Occasional |
| Board fault on the sensor input | If both sensors test in range the fault is on the logic PCB. Redring’s checklists reach the board only after the sensors are cleared. | Rare |
Can you fix it yourself?
Stop — this needs an engineer
What it costs to fix
Typical repair cost
£90–£170
Time on site
5 minutes
A visit and a sensor, or less if a plug has simply come adrift. Service is Redring’s remedy, so budget for the call.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Own this appliance and had this code? . Nothing is published until a person has read it.
Related Redring fault codes
- E1Get it checkedE1 on a Selectronic Advanced is the outlet temperature sensor open or short circuit. It is the sensor that guards against scalding, so the shower will not run without it.Related: sensors
- Water too COLDGet it checkedRedring answer this with eight checks in a deliberate order, and the seventh is the one nobody guesses: run the shower cold to reset the cut-out.Related: same brand
- otGet it checkedOver Temperature Shutdown on a Selectronic: the water got too hot, so the shower stopped it. Purge it cold before restarting, and stop using the isolator to switch off.Related: same brand
- Shower cycles from HOT to COLDGet it checkedRedring name one cause: the temperature is set too high, so the thermal cut-out keeps operating. Their fix is a dial adjustment done slowly.Related: same brand
- Water too HOTGet it checkedRedring give six checks, and the one that distinguishes them is a filter inside the solenoid valve that other brands do not send you to.Related: same brand
- Water dripping from the bottom of the showerGet it checkedRedring attribute this to the safety pressure relief having operated, and they are clear it is a replacement part rather than something that reseals.Related: same brand
Own a Redring electric shower? Save it and its codes come first next time.
Related guides
Common questions about Redring E2
Can I run the shower cold with E2, since cold water is not dangerous?
Redring do not offer that as an option; their remedy is service. The control cannot tell how cold the water is, and a board that guesses about temperature is the one thing a thermostatic shower is designed never to be, so treat E2 as a stop rather than a warning.
E2 appeared right after the filter was cleaned. Coincidence?
Probably not. The inlet sensor and the filter share the inlet fitting, and a lead disturbed while the strainer was out is the most common way to get E2 the week after a service. Ask whoever did the clean to check it.
Is E2 on a Bristan the same fault?
Not necessarily. Bristan use E2 on their own showers and it has its own page in this category. Codes are brand-specific, so match the page to the badge on the unit.
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.