All brands Tethered chargepoints fault codes
A cable permanently attached to the unit. Fewer things to go wrong at the charger end, and no socket lock to jam, but a damaged cable means a service visit rather than a new lead.
Codes on the Tethered chargepoints follow the same All brands scheme as the rest of the range. Where a code behaves differently on this generation, the code page says so.
All brands fault codes
Every published All brands code. Open a code to see which models and years it applies to.
- Not charging on scheduleAlmost certainly the law rather than a fault. Chargers are required to apply a random delay of up to ten minutes and to ship with a default off-peak schedule.Usually simple to fix
- Charger keeps trippingDo not keep resetting it. UK chargepoints are required to detect a dangerous supply fault, and repeated tripping may be the charger reporting your electricity supply.Stop — call an engineer
- Red lightDo not assume red means broken. Some manufacturers publish it as a stop condition; Ohme publish steady red on their Home and Go as connected and waiting for your car.Get it checked
- Cable stuck in the socketAlarming and usually mechanical. The counterintuitive fix that manufacturers publish is to push the plug further in, not to pull harder.Get it checked
- Charging slower than expectedUsually the charger sharing the house supply, a solar mode doing its job, or a CT clamp problem — Ohme publish a specific fallback to 16 amps.Usually simple to fix