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Glow-worm F.29 fault codewhat it means and how to fix it

Get it checkedBoilerEnergy, Ultimate, Betacom and Flexicom rangesLast reviewed

The flame was established and then lost, and re-ignition failed. Different from F.28 and it points somewhere else.

Take care

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a Gas Safe registered engineer to look at the Glow-worm properly.

What F.29 means

F.29 is flame loss during operation, with the subsequent attempt to re-ignite also unsuccessful. Separating it from F.28 saves real time. On an F.28 the burner never lit; on an F.29 it did, ran, and then went out. That eliminates the ignition electrode as a primary suspect, because it evidently worked, and it eliminates a total absence of gas, because gas evidently arrived. What is left is a shorter and more specific list. Vaillant Group documentation for this code points at the gas supply being interrupted or at insufficient gas pressure, a fault in the flue gas route caused by recirculation or blockage, and poor electrical earthing. That last one is genuinely worth knowing about, because flame sensing works by passing a tiny current through the flame itself and depends on a sound earth to do so. A degraded earth produces intermittent flame loss that looks inexplicable until somebody tests it, and it is more common in older properties.

What causes it

Causes of the Glow-worm F.29 fault code, most common first
CauseWhat is actually happeningHow likely
Gas supply interrupted or pressure insufficientEnough to light and not enough to sustain. Characteristically worse when another gas appliance is drawing at the same time.Common
Flue gas recirculation or blockageCombustion products drawn back into the intake, or a partly obstructed flue. Degrades combustion progressively as the appliance warms.Common
Poor electrical earthingNamed explicitly in the Vaillant Group documentation. Flame rectification depends on a good earth path, and a degraded one produces intermittent, baffling flame loss.Occasional
Condensate backing upA blocked trap or frozen drain flooding the chamber shortly after firing. Gives a consistent run time before dropout.Occasional

What to try yourself

  1. Time how long the appliance runs before it drops out, over two or three attempts. Consistency points at condensate; variability points at gas supply or earthing.

  2. Check whether it fails sooner with a gas hob running at full rate. If so, the supply is the likely limitation.

  3. In cold weather, check the external condensate run for ice and thaw it with hand-hot water.

  4. Mention the earthing possibility when you book. It is a listed cause, it is cheap to test, and it is very easily overlooked in favour of replacing parts.

  5. Reset no more than twice and pass on your timing observations.

Get a Gas Safe registered engineer to look at your Glow-worm F.29

Gas Safe Register engineers only. No obligation.

What it costs to fix

Typical repair cost

£80–£450

Time on site

25 minutes

An earthing fault is often just a call-out charge of £80 to £150. Clearing a condensate blockage is £90 to £170. Gas supply corrections range from £200 to over £600.

Typical UK prices including parts and labour, updated August 2026. Your quote may differ.

Parts you may need

We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.

Condensate trap and siphon

COND-TRAP£15–£38Plumbing merchant

Price checked 5 August 2026

What other owners found

Nobody has shared what worked for them on this code yet. If you have had it, you would be the first — and it genuinely helps the next person.

Written by

Fault Code Check editorial team

Updated

Reviewed by

Technical reviewer

Gas Safe registration to be displayed on appointment

Last reviewed

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation
  • Interviews with working engineers

Checked by Technical reviewer (Gas Safe registration to be displayed on appointment) on 5 August 2026.

Read our full verification process