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Vaillant F.347 fault codewhat it means and how to fix it

Get it checkedBoilerecoTEC plus CS/1-5 (2022 onwards, three-digit display) only. Two-digit ranges report a blocked condensate route through F.68 or F.28.Last updated

A 2022 ecoTEC plus has detected condensate inside its combustion chamber and stopped the burner. Vaillant's cause is a blocked condensate discharge — the siphon or the pipe — backing up into the boiler.

Take care

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a Gas Safe registered engineer to look at the Vaillant properly.

Get a Gas Safe registered engineer to look at your Vaillant F.347

We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.

What F.347 means

A condensing boiler makes several litres of acidic water a day, and it is supposed to leave through the siphon and the condensate pipe. If it cannot, it rises, and on a CS/1-5 the boiler can tell when it has reached the combustion chamber: F.347 is "condensate has been detected in the combustion chamber; the burner operation is interrupted".

Vaillant give one cause — "condensate in the combustion chamber due to a blocked condensate discharge" — and three steps for the engineer: check and if required clean the condensate discharge pipe including the siphon; check the combustion chamber (electrodes, insulating mats, burner); and if required replace the insulating mats in the combustion chamber. The order tells you what the code protects against. Water sitting around the burner corrodes the electrodes and soaks the insulating mats that line the chamber, and Vaillant's remedy anticipates that the mats may already need changing.

Older Vaillants have no direct detection of this; on a two-digit boiler a blocked condensate route shows up as an unstable flame (F.68) or a failed ignition (F.28), and the CS/1-5 lists it as a cause under those codes too. In winter the blockage is very often ice in an external condensate pipe, and Vaillant's consumer guidance on thawing a frozen pipe applies here as much as to any other code; that is the one householder step this page gives.

What causes it

Causes of the Vaillant F.347 fault code, most common first
CauseWhat is actually happeningHow likely
Frozen external condensate pipeThe winter cause. A pipe run outside with too small a bore or too little insulation freezes solid and the condensate backs up to the boiler.Common
Siphon or discharge pipe blocked with debrisVaillant's stated cause. Sludge from the heat exchanger and biological growth in the trap block the route in any season.Common
Condensate pipe run with a rise or a sagA discharge that does not fall continuously holds water and blocks. Context rather than Vaillant's wording; found when the pipe is inspected.Occasional
Insulating mats and electrodes damaged by condensateThe consequence Vaillant's remedy anticipates. Mats that have been wet may need replacing, and electrodes corroded by condensate may need changing.Occasional

Can you fix it yourself?

What it costs to fix

Typical repair cost

£80–£300

Time on site

1 hour

Clearing a siphon and pipe is £80 to £150. If the insulating mats and electrodes have to be replaced, £200 to £300. Re-routing or insulating an external pipe is priced on the job.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Parts you may need

We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.

Vaillant ecoTEC ignition and sensing electrode

0020039221£19–£46Authorised Vaillant parts distributor

Price checked 28 September 2026

Condensate trap and siphon

COND-TRAP£15–£38Plumbing merchant

Price checked 28 September 2026

Own this appliance and had this code? . Nothing is published until a person has read it.

Common questions about Vaillant F.347

Is condensate in the combustion chamber dangerous?

It is a fault the boiler has caught early by stopping. The risk is to the boiler — corroded electrodes and soaked insulation — rather than to you. Leave it stopped until the route is clear.

How do I stop it happening every winter?

Ask the engineer about insulating the external run, increasing its bore, or re-routing it to discharge inside. Vaillant's installation instructions set out how a condensate pipe should be run, and a pipe that freezes every year is not meeting them.

Why does my older Vaillant not have this code?

Two-digit ecoTECs have no condensate detection in the chamber. On those boilers a blocked condensate route appears as F.68 or F.28, and the condensate pipe is on Vaillant's cause lists for both.

Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation
  • Manufacturer support portal

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

Read our full verification process

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