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Viessmann E3 fault codewhat it means and how to fix it

Get it checkedBoilerVitodens rangeLast reviewed

The flow temperature sensor is reading outside its valid range. Usually the sensor rather than a genuine overtemperature.

Take care

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a Gas Safe registered engineer to look at the Viessmann properly.

Get a Gas Safe registered engineer to look at your Viessmann E3

Gas Safe Register engineers only. No obligation.

What E3 means

E3 on a Vitodens is a flow temperature sensor fault: the NTC reporting the temperature of water leaving the heat exchanger has returned a value the burner control unit will not accept. Nearly every decision the appliance makes depends on that reading — how hard to fire, when to modulate, when to stop — so it shuts down rather than operating without it. In practice this is far more often a failed sensor or a wiring fault than a real overtemperature, which is worth knowing because it makes E3 one of the less alarming codes on the list despite how it sounds. Viessmann use a broad group of codes for sensor short circuits and open circuits across the range, and an engineer will measure the NTC resistance against the published curve rather than replacing it on the strength of the code. The alternative scenario, where the sensor is accurate and the water really is that hot, would normally be accompanied by an overheat code such as F5 or F2, so the absence of one is reassuring.

What causes it

Causes of the Viessmann E3 fault code, most common first
CauseWhat is actually happeningHow likely
Flow NTC sensor failedThermistors drift out of tolerance with years of thermal cycling. The most likely cause and among the more affordable Vitodens repairs.Common
Wiring or connector faultA chafed lead or corroded connector produces an identical symptom to a dead sensor for the price of a call-out.Occasional
Sensor displaced from its pocketA sensor not properly seated reads the air around it rather than the water, giving implausible values. Often follows previous work on the appliance.Occasional
Genuine overtemperature from circulation failureThe sensor is correct and the water really is that hot. Usually accompanied by an overheat code, so its absence makes this less likely.Rare

Can you fix it yourself?

What it costs to fix

Typical repair cost

£110–£520

A flow sensor is typically £130 to £240 fitted on a Vitodens. A wiring repair is a call-out charge of £90 to £160. A burner control unit, if it comes to that, is £400 to £700.

Typical UK prices including parts and labour, updated August 2026. Your quote may differ.

What other owners found

Nobody has shared what worked for them on this code yet. If you have had it, you would be the first — and it genuinely helps the next person.

Written by

Fault Code Check editorial team

Updated

Reviewed by

Technical reviewer

Gas Safe registration to be displayed on appointment

Last reviewed

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation

Checked by Technical reviewer (Gas Safe registration to be displayed on appointment) on 5 August 2026.

Read our full verification process