This fault can involve incomplete combustion and carbon monoxide.
If anyone in the property feels sick, dizzy or drowsy, or you can smell gas: open the windows, leave the building, and do not switch anything on or off. Then call the National Gas Emergency Service.
0800 111 999Viessmann F1 fault codewhat it means and how to fix it
Maximum flue gas temperature exceeded. The flue gas sensor has seen the heat exchanger run too hot, almost always because water is not moving through it. Lockout; engineer.
Stop — this needs an engineer
Get a Gas Safe registered engineer to look at your Viessmann F1
We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.
What F1 means
F1 is "Burner in a fault state — Max. flue gas temperature exceeded" on the WB1B, WB1C, B1HA/B1KA and B1HC/B1KC, the 111-W B1LA to B1LD and the 050-W BPJD. It is not on the WB1A table, which has no flue gas temperature sensor rows at all. The sensor sits in the flue outlet of the Inox-Radial heat exchanger; if the gas leaving the boiler is hotter than the limit, the heat exchanger is not giving its heat to the water, and the control unit locks the burner out before the heat exchanger or the plastic flue is damaged. Viessmann's measures are exactly the first three of the F2 list — "Check heating system fill level. Check circulation pump. Vent the system. Press Reset." — because a heat exchanger that has stopped transferring heat has almost always stopped being fed with water.
What the householder may do is what the B1HC operating instructions permit for any burner fault: check the pressure gauge is above the 0.8 bar minimum, bleed radiators if there is air, then reset once on the unit's own control — rotary selector to RESET under two seconds on WB1B/WB1C/B1HA, "R" for about two seconds on B1HC, MODE and OK on BPJD — and call the contractor if it recurs. A repeat F1 with a full, vented system is a pump or a heat exchanger that has scaled or sooted on the flue side, and the second of those is a combustion problem, which is why the code keeps its carbon monoxide flag. The Vitotronic-controlled 200-W, 222-F and 242-F have the same F1 — "Flue gas temperature has exceeded limit" in the 2015 B2HA edition, "Flue gas temperature limiter has responded" in the 2019 B2HB — with one extra instruction worth knowing: press reset button R only after the flue system has cooled down. On the 2020-on units with the numeric table the equivalent is F.63 (flue gas temperature limiter has responded), and the B1HG and B1GA editions add F.766/F.767 (flue gas temperature too high).
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| Low fill level or air in the system | Water not reaching the top of the heat exchanger. The first and third of Viessmann's measures; the pressure gauge and the radiator bleed screws are where the householder can look. | Common |
| Circulation pump failure | A seized or electrically dead pump. Flue gas temperature climbs within a minute of the burner lighting into standing water. | Common |
| Heat exchanger fouled on the flue side | Combustion deposits insulate the heat exchanger so the flue gas leaves hot. A maintenance finding, and a combustion one. | Occasional |
| Flue gas temperature sensor reading high | A drifted sensor reports a temperature that is not there. Confirmed by the contractor measuring the actual flue gas temperature at the test point. | Rare |
Can you fix it yourself?
Stop — this needs an engineer
What it costs to fix
Typical repair cost
£70–£300
Time on site
1h 30m
A flue gas sensor is inexpensive; a pump is not; a heat exchanger clean is a service. Filling and venting alone is a call-out.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Parts you may need
We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.
Viessmann flue gas temperature sensor
£25–£60Authorised Viessmann parts distributor
Price checked 28 September 2026
Viessmann internal circulation pump
£150–£300Authorised Viessmann parts distributor
Price checked 28 September 2026
Own this appliance and had this code? . Nothing is published until a person has read it.
Related Viessmann fault codes
- F2Stop — call an engineerThe temperature limiter has responded — the boiler water got hot enough to trip the safety chain. Viessmann want the fill level, pump and limiter checked before any reset.Related: overheat and circulation
- F.62Stop — call an engineerThe high limit safety cut-out has tripped on a 2020-on Vitodens: the boiler water got too hot and the burner is locked out. A Gas Safe engineer checks circulation, fill level and diverter valve.Related: overheat and circulation
- E3Stop — call an engineerA fault in the safety chain — the temperature limiter circuit has opened or its wiring has failed. Not a sensor fault; a Gas Safe engineer checks the limiter and control unit.Related: overheat and circulation
- F.75Get it checkedNo flow rate detected through a 2020-on Vitodens. Viessmann start with top up and vent; if it recurs the engineer checks the boiler isolating valves, flow sensor and pump.Related: overheat and circulation
- F.63Stop — call an engineerThe flue gas temperature limiter has tripped on a 2020-on Vitodens and the burner is locked out. Reset only once the flue has cooled; the cause is a circulation check for a Gas Safe engineer.Related: overheat and circulation
- F.89Get it checkedThe internal circulation pump of a 2020-on Vitodens is blocked (F.89), reporting an electrical fault (F.799) or running dry (F.982). No heating or hot water until it is freed or replaced by an engineer.Related: overheat and circulation
Own a Viessmann boiler? Save it and its codes come first next time.
Related guides
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.