This fault can involve incomplete combustion and carbon monoxide.
If anyone in the property feels sick, dizzy or drowsy, or you can smell gas: open the windows, leave the building, and do not switch anything on or off. Then call the National Gas Emergency Service.
0800 111 999Viessmann F.63 fault codewhat it means and how to fix it
The flue gas temperature limiter has tripped on a 2020-on Vitodens and the burner is locked out. Reset only once the flue has cooled; the cause is a circulation check for a Gas Safe engineer.
Stop — this needs an engineer
Get a Gas Safe registered engineer to look at your Viessmann F.63
We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.
What F.63 means
F.63 reads "Burner in a fault state — Flue gas temperature limiter has responded." on every numeric-table Vitodens. Where F.62 watches the water leaving the heat exchanger, F.63 watches the flue gas leaving it: a sensor in the flue connection that trips when the products of combustion run hotter than the plastic flue is rated for. Hot flue gas is a symptom of the heat exchanger not giving up its heat, and Viessmann's measures are therefore the same as for the high limit: "Check heating system fill level. Check pre-charge pressure in diaphragm expansion vessel. Adjust to required system pressure. Check whether flow rate is sufficient (circulation pump). Check function of 3-way diverter valve. Vent the system." The last line is the one that differs: "Reset the appliance once the flue system has cooled down."
That instruction is about the flue, not the boiler. A plastic flue that has been overheated needs time before the sensor will accept a restart, and Viessmann make the same point on the two-character units, whose F3 row carries the identical condition. The householder may reset once with the arrow keys, and if the code returns the operating instructions say to notify the heating contractor. A flue gas limiter that trips repeatedly on a boiler with good circulation points to the heat exchanger itself — scaled or sludged on the water side, or blocked with combustion deposits on the gas side, both of which stop heat crossing the wall between them. The flue gas temperature sensor has its own rows, F.49 and F.50, when it fails electrically rather than trips.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| Poor circulation through the heat exchanger | Pump, diverter valve or air, exactly as for F.62. Water that is not moving cannot carry heat away, and the flue gas leaves hot. | Common |
| Heat exchanger fouled | Scale or sludge on the water side, or deposits between the coils on the combustion side, insulate the wall and push flue gas temperature up. A cleaning and flushing job. | Common |
| Low fill level or flat expansion vessel | The first three measures in the row. A boiler running with too little water in it heats what there is very quickly. | Occasional |
| Sensor or lead | A flue gas sensor reading high, or a poor connection. If the electrical fault is outright the boiler shows F.49 or F.50 instead. | Rare |
Can you fix it yourself?
Stop — this needs an engineer
What it costs to fix
Typical repair cost
£80–£350
Time on site
2 hours
A pump or valve repair mid-range; a heat exchanger clean and system flush at the top.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Parts you may need
We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.
Viessmann flue gas temperature sensor
£25–£60Authorised Viessmann parts distributor
Price checked 28 September 2026
Viessmann internal circulation pump
£150–£300Authorised Viessmann parts distributor
Price checked 28 September 2026
Viessmann 3-way diverter valve (motor and cartridge)
£60–£180Authorised Viessmann parts distributor
Price checked 28 September 2026
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Related Viessmann fault codes
- F2Stop — call an engineerThe temperature limiter has responded — the boiler water got hot enough to trip the safety chain. Viessmann want the fill level, pump and limiter checked before any reset.Related: overheat and circulation
- F.62Stop — call an engineerThe high limit safety cut-out has tripped on a 2020-on Vitodens: the boiler water got too hot and the burner is locked out. A Gas Safe engineer checks circulation, fill level and diverter valve.Related: overheat and circulation
- E3Stop — call an engineerA fault in the safety chain — the temperature limiter circuit has opened or its wiring has failed. Not a sensor fault; a Gas Safe engineer checks the limiter and control unit.Related: overheat and circulation
- F1Stop — call an engineerMaximum flue gas temperature exceeded. The flue gas sensor has seen the heat exchanger run too hot, almost always because water is not moving through it. Lockout; engineer.Related: overheat and circulation
- F.75Get it checkedNo flow rate detected through a 2020-on Vitodens. Viessmann start with top up and vent; if it recurs the engineer checks the boiler isolating valves, flow sensor and pump.Related: overheat and circulation
- F.89Get it checkedThe internal circulation pump of a 2020-on Vitodens is blocked (F.89), reporting an electrical fault (F.799) or running dry (F.982). No heating or hot water until it is freed or replaced by an engineer.Related: overheat and circulation
Own a Viessmann boiler? Save it and its codes come first next time.
Related guides
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.