Skip to content
FaultcodeCheck

Worcester Bosch Fd 231 fault codewhat it means and how to fix it

Get it checkedBoilerGreenstar i and i System ErP and the CDi Compact, Si Compact and 27i/30i System Compact, where Fd is shown with 231 beneath it and means a power interruption during a lockout. Greenstar CDi Classic, earlier CDi combi, system and regular boilers, Highflow and the 2014 Greenstar 24/28/30, where the display shows Fd alone and it means the reset button was pressed by mistake. Greenstar 8000 Life, 8000 Style, 8000+, 4000 and 2000 do not use 231; they publish the power family as plain numbers instead — 2972, mains voltage too low; on the 2000, 328, brief mains voltage failure, and 356, power supply too low — and the 2000 adds that a locking fault survives a power cut and still needs its reset. The 2004 to 2007 Greenstar HE range shows Fd alone with the single meaning reset button pressed by mistake — press it again.Last updated

Power to the boiler was cut while it sat in a lockout, so a fault happened before the interruption. On older Greenstars, Fd simply means the reset button was pressed by mistake.

Take care

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a Gas Safe registered engineer to look at the Worcester Bosch properly.

What Fd 231 means

This is one of the codes whose meaning changed between Worcester generations, and the display you have tells you which meaning applies. On a Greenstar i or i System ErP, and on the CDi Compact, Si Compact and 27i/30i System Compact, the table reads "Fd 231 — electrical interruption fault — the power has been interrupted during a lockout". The boiler was already locked out on something else when the mains went off, and when power came back it flagged the interruption rather than the original fault.

Worcester's instruction to the engineer is to open the locking error history, where the real lockout will always be the code immediately before Fd, and then reset the appliance. On the Greenstar CDi Classic, on the earlier CDi combi, system and regular boilers, and on the Highflow, the same two characters mean something quite different: "Fd — reset button pressed by mistake — press reset button again".

There is no three-digit number on those displays. In both cases the fix begins with a reset, and in both cases the thing to be curious about is what came before. A Greenstar i showing Fd 231 after a power cut had a genuine lockout earlier — an ignition failure, an overheat — and that is the fault worth quoting to an engineer. A CDi Classic showing Fd was most likely reset by someone leaning on the panel, and if the code will not clear, Worcester's own fault-finding booklet moves straight to the control board.

What causes it

Causes of the Worcester Bosch Fd 231 fault code, most common first
CauseWhat is actually happeningHow likely
Power cut or the boiler switched off during a lockoutA fused spur turned off, a tripped breaker or a supply interruption while the boiler was already locked out on another fault produces 231 when power returns.Common
Reset button pressed when there was no faultOn the two-character displays of the CDi Classic era, Fd is Worcester's way of saying reset was pressed in error, and pressing it again clears it.Common
Poor mains supplyA loose connection at the isolator or a supply that dips can look like repeated interruptions, and the boiler will keep logging them.Occasional
Control board faultIf Fd will not clear after a proper reset with the power stable, Worcester's service booklet has the engineer change the control board.Rare

What to try yourself

  1. Work out which display you have. Two characters with a three-digit number under them is the Greenstar i or Compact family; two characters on their own is the CDi Classic or an earlier Greenstar.

  2. Greenstar i and Compact: press the reset button briefly once. Worcester's user guide says the word Reset and a tick appear briefly, and the boiler returns to normal if the reset succeeded.

  3. CDi Classic: press and hold the reset button for three seconds. The reset button and the blue fault indicator stop flashing when it has taken.

  4. If the boiler comes back with a different code, that is the fault that was there before the interruption. Look that code up rather than this one.

    If it comes back with EA or another ignition code, do not keep resetting. Two attempts, then call a Gas Safe registered engineer.

Get a Gas Safe registered engineer to look at your Worcester Bosch Fd 231

We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.

What it costs to fix

Typical repair cost

£0–£450

Time on site

10 minutes

Free to reset. If the control board has to be replaced, £250–£450 fitted, though that is the last resort in Worcester's own procedure.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Parts you may need

We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.

Worcester Bosch Greenstar control board (PCB)

£250–£450Authorised Worcester parts distributor

Price checked 28 September 2026

Own this appliance and had this code? . Nothing is published until a person has read it.

Own a Worcester Bosch boiler? Save it and its codes come first next time.

Common questions about Worcester Bosch Fd 231

The power went off in a storm and now it says Fd 231. Is the boiler damaged?

Probably not. The code records that the interruption happened while the boiler was locked out, not that the interruption caused harm. Reset it. If it runs, note that it was locked out on something before the storm and keep an eye on it.

How does an engineer find the original fault?

The Greenstar i keeps the last eight locking errors in a history menu behind the engineer functions, and Worcester note that the real lockout is always the entry before Fd. That is why it is worth not resetting more than once — every reset adds another line to the history.

Why does my CDi Classic show Fd when I have not touched it?

Worcester's meaning for it on that range is a reset pressed by mistake, and a brush against the panel is enough. If nobody has been near it and it recurs, the button or the board behind it is worth an engineer's look.

Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

Read our full verification process

Was this page helpful?