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FaultcodeCheck

Mira C fault codewhat it means and how to fix it

Get it checkedElectric showerLast updated

Flashing red and yellow with Start/Stop off. A thermistor fault: the shower has lost the temperature sensing it relies on to stay safe.

Take care

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a qualified electrician to look at the Mira properly.

Get a qualified electrician to look at your Mira C

We do not pass enquiries to a repair firm, so there is no form here. When you book a qualified electrician, tell them the make, the model and the exact code or message on the display, and ask whether they carry parts for this make — that is what turns one visit into a repair rather than a quote.

What C means

A thermistor is a resistor whose resistance changes predictably with temperature, and it is how an electric shower knows anything at all about how hot the water is. Code C means the appliance can no longer trust that reading, and the shower stops rather than run without it — which is the right behaviour and worth understanding, because it explains why this is not a fault you can work around. Everything the Advance does to protect you depends on knowing the outlet temperature: modulating the elements, catching an over-temperature, deciding whether to allow the shower to start. Take the sensor away and the appliance is a heating element with no feedback, so it declines to run.

Mira publish two causes for it in order, and the order is a diagnostic in itself. The first is the connection rather than the sensor: their instruction is to check the thermistor connection at CN3 on the relay board. Connectors on a component that lives in a warm, damp enclosure work loose and corrode, and a disconnected sensor reads as a failed one.

The second is the sensor itself, failed in the heater tank. Both sit behind the cover, on a unit fed by a 40 amp circuit in a bathroom, which is why this page carries no steps: Mira’s own second instruction on this code is to contact customer services, and the useful thing an owner can do is describe the indication accurately rather than open the case. Knowing which of the two it is changes the cost significantly, and it is a five-minute check for somebody with the cover off safely.

What causes it

Causes of the Mira C fault code, most common first
CauseWhat is actually happeningHow likely
Thermistor connector loose or corroded at CN3Mira name the connector specifically. A sensor that is disconnected reports identically to one that has failed, and this is the cheap outcome.Common
Thermistor failed in the heater tankMira’s second published cause. The sensor lives in a hot, wet, scaling environment and it is a wear item over a long enough period.Common
Cable damage between sensor and boardChafing or heat damage to the loom inside the case, which presents the same way as a failed sensor from outside.Occasional
Relay board input failedThe board itself unable to read a healthy sensor. Rarer and more expensive, and only established by substitution.Rare

Can you fix it yourself?

What it costs to fix

Typical repair cost

£70–£200

Time on site

45 minutes

A reseated connector is a visit and little else. A failed thermistor is the part plus labour, and on an older shower that total is worth weighing against a replacement unit.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Own this appliance and had this code? . Nothing is published until a person has read it.

Common questions about Mira C

Can I use the shower until it is fixed?

No, and it will not let you. The appliance stops precisely because it cannot verify the outlet temperature, which is the reading its over-temperature protection depends on.

Is a thermistor an expensive part?

The sensor itself is not. What decides the cost is whether it is the sensor or the connector, and on an out-of-warranty shower the labour to find out is the larger part of the bill.

Why does the fault code say to check a connector I cannot reach?

Because Mira write these tables for installers as well as owners. The CN3 instruction is aimed at whoever has the cover off, which is why the useful step for an owner is passing the code on rather than acting on it.

Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

Read our full verification process

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