Hotpoint E0 fault codewhat it means and how to fix it
Ice maker fault, and one of the two codes Hotpoint lead their own page with. It only applies if your appliance actually has one.
Take care
Get a qualified refrigeration engineer to look at your Hotpoint E0
We do not pass enquiries to a repair firm, so there is no form here. When you book a qualified refrigeration engineer, tell them the make, the model and the exact code or message on the display, and ask whether they carry parts for this make — that is what turns one visit into a repair rather than a quote.
What E0 means
Hotpoint publish E0 as an ice maker fault, qualified in their own words with "if fitted", and EE as an ice maker circuit fault with the same qualification. The symptom they give for both is that the ice maker in the appliance is not working correctly. Their page opens by asking whether you have noticed E0 or E8 on the display, so those are the two they expect to see, which is a useful signal about what actually turns up in British kitchens. The qualification matters more than it looks. Hotpoint do not explain it, and the most likely reading is that the same control software serves a range of models, some with an ice maker and some without, so a code can appear on an appliance that has no such component.
If your fridge freezer has never had an ice maker, this code is telling you about a circuit the board expects to find rather than about a part that has failed, and that is a different conversation with an engineer. Worth saying at the booking stage rather than after the visit. Where there is an ice maker, the distinction between E0 and EE is the distinction between the mechanism and the circuit driving it. Neither is an owner repair and Hotpoint route both to an engineer. There is one thing worth establishing before you call, because it decides whether this is worth fixing at all: whether the rest of the appliance is working normally. An ice maker fault does not stop a fridge freezer keeping food cold, and plenty of households decide to live with a dead ice maker rather than pay for the repair, particularly on an older appliance.
Hotpoint publish a service number on the page itself, and the useful thing to have ready is the model number from the rating plate inside the appliance, whether it has an ice maker at all, and whether anything else has changed. A worthwhile check that costs nothing: if the appliance is plumbed in, make sure the water supply to it is actually turned on and the pipe is not kinked behind the appliance. That will not clear a genuine E0, but a dead ice maker with no code at all is very often nothing more than that.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| The ice maker mechanism has failed | The literal reading of E0. The motor or the mechanism that ejects the cubes has stopped working, and Hotpoint treat it as a service item. | Common |
| A fault in the ice maker circuit | Hotpoint’s separate EE code. The wiring or the board side rather than the mechanism itself, with the same symptom from the owner’s point of view. | Occasional |
| The appliance has no ice maker fitted | Hotpoint qualify both codes with "if fitted" without saying why. The likely reading is shared control software that can report a component the model never had, which is worth flagging when you book. | Occasional |
| Ice jamming the mechanism | A partially melted and refrozen batch can seize the ejector. It looks like a failure and sometimes clears once the compartment has been defrosted properly. | Occasional |
Can you fix it yourself?
Stop — this needs an engineer
What it costs to fix
Typical repair cost
£110–£260
Time on site
1h 15m
An ice maker assembly is one of the more expensive small parts in a fridge freezer, which is why plenty of owners choose to leave it. Get the part price before agreeing to the repair.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Own this appliance and had this code? . Nothing is published until a person has read it.
Related Hotpoint fault codes
- E9Get it checkedFreezer high temperature alarm, and the only Hotpoint fridge code with a genuine owner cause. Their published first suspect is a door left open.Related: same brand
- E3Get it checkedLabelled a defrost sensor fault, but Hotpoint attach an oddly specific owner check to it: the drain pipe and the plumbing under your sink.Related: same brand
- E1Get it checkedA temperature sensor fault. Hotpoint route these straight to an engineer, and the reason is consistent across the whole industry rather than unhelpfulness.Related: same brand
Own a Hotpoint fridge or freezer? Save it and its codes come first next time.
Related guides
Common questions about Hotpoint E0
My fridge does not have an ice maker. Why is it showing this?
Hotpoint qualify both ice maker codes with "if fitted" and do not explain the qualifier. The likely reading is that the control software is shared across models that have an ice maker and models that do not, and a board expecting a component that was never installed can report it. Mention that when you book, because it changes what the engineer should be looking at.
Do I have to fix it?
Not for the sake of the appliance. An ice maker fault does not stop a fridge freezer keeping food cold, so this is a convenience repair rather than a necessary one. On an older appliance a lot of households simply live with it.
Is there anything to check first?
If the appliance is plumbed in, check the water supply is on and the pipe behind it is not kinked or crushed against the wall. That will not clear a genuine fault code, but an ice maker that has quietly stopped with no code at all is very often just that.
What is the difference between E0 and EE?
Hotpoint publish E0 as an ice maker fault and EE as an ice maker circuit fault, both with the same symptom. In practice one points at the mechanism and the other at the wiring or board driving it, and both are engineer work.
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer support portal
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.