Beko h fault codewhat it means and how to fix it
Lower case h is Beko’s low-temperature residual heat. The one to know is that after a power cut the indicator does not light at all, and the glass is still hot.
Before you start
What h means
Beko publish the residual heat indicator more clearly than any other manufacturer in this category, and the reason is that they print the mapping in words instead of pairing it with symbols. Their wording: the residual heat indicator indicates that the cooking zone is still hot when it is turned off, do not touch the relevant cooking zone until the indicator disappears, H means high temperature and h means low temperature. The HII64401QT manual adds the sequence and a use for it — H indicates the hob is still hot and may be used to keep a small amount of food warm, and this symbol will soon turn to h meaning less hot. So the two letters are one indicator cooling through two stages, not two different messages.
Then comes the caveat, which nobody else publishes and which is the reason this page exists separately: when there is a power outage, the residual heat indicator does not light up and does not warn the user about hot cooking zones. That is a real gap in the protection and it is worth internalising.
The indicator is powered by the hob, so if the power goes off while you are cooking the glass keeps every degree it had and the warning goes dark. Come back to the kitchen ten minutes later, see an unlit hob, and the one signal you rely on is absent. The same applies if somebody switches the hob off at the wall switch or the breaker while a zone is hot. Beko's UK support site corroborates the ordinary behaviour on their how-to guide for induction hobs, and adds a second non-fault worth knowing: a faint buzzing or humming sound from an induction hob is completely normal.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| A zone is cooling from hot to warm | The ordinary case, and the whole meaning of the lower case letter. Beko document the display moving from H to h as the zone cools. | Common |
| Heat held in the glass from the pan | On induction the pan heats the glass rather than the other way round, which is why the indicator can outlast the cooking by a surprising margin. | Common |
| A power cut, in which case there is no indicator at all | Beko publish this explicitly. After an outage the indicator does not light and gives no warning, and the zone is exactly as hot as it was. | Occasional |
| An h that will not clear on a cold hob | The one genuine fault reading. If the glass is cold to the touch and the letter is still lit, that points at the temperature sensor rather than at residual heat. | Rare |
What to try yourself
Leave the zone alone until the letter goes out. That is the entire instruction Beko give and it is the right one.
If you want to use it, you can. Beko note that a zone showing H will keep a small amount of food warm while it cools.
After any power cut, treat every zone as hot regardless of the display. Beko confirm the indicator does not light after an outage and gives no warning.
This also applies if somebody has switched the hob off at the wall switch or the consumer unit while a zone was hot. No power means no warning, and the glass does not care.Ignore a faint buzzing or humming while cooking. Beko publish it as completely normal on an induction hob.
If the letter stays lit on a hob that is cold to the touch, book an engineer. That is a sensor reading wrongly rather than residual heat.
Get a qualified appliance engineer to look at your Beko h
We do not pass enquiries to a repair firm, so there is no form here. When you book a qualified appliance engineer, tell them the make, the model and the exact code or message on the display, and ask whether they carry parts for this make — that is what turns one visit into a repair rather than a quote.
What it costs to fix
Typical repair cost
£0
Time on site
20 minutes
Nothing. This is a safety indicator working correctly. An indicator stuck on a cold hob is a sensor fault and would be a service call.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Own this appliance and had this code? . Nothing is published until a person has read it.
Related Beko fault codes
- E 27Usually simple to fixThe pot is not one the hob can work with. Beko give it two code numbers — E 27 and E 47 — and both mean the same thing.Related: same brand
- FFUsually simple to fixBeko’s most distinctive display, and it is not a fault. Something is touching the control panel — a hand, a pan, or a spill.Related: same brand
- E 22Usually simple to fixThe hob has overheated and backed off. Beko ask for nothing but time — it clears itself once the temperature drops below the limit.Related: same brand
- E 42Get it checkedBeko name this one as an incorrect wiring connection — and also list it inside a hardware fault range, in the same table. The wiring reading is the useful one.Related: same brand
- E 23Get it checkedBeko give E 23 and E 24 one meaning, a software error on the induction hob, and one remedy: off for thirty seconds, then the dealer if it returns. Often misread as AF 23.Related: same brand
Own a Beko hob? Save it and its codes come first next time.
Related guides
Common questions about Beko h
What is the difference between H and h?
Beko print it in words where most manufacturers do not: H is high temperature and h is low temperature. It is one indicator working through two stages as the zone cools, and their manual describes the display turning from H to h as it gets less hot.
Why is there no indicator after a power cut?
Because the indicator needs power to light and the hob has none. Beko publish this as a specific caveat — after an outage the residual heat indicator does not light up and does not warn the user about hot cooking zones — and it is the single most useful safety point in their manual.
My induction hob hums. Is that related?
No, and it is not a fault either. Beko state on their own how-to guide that a faint buzzing or humming sound is completely normal on an induction hob. It usually comes from the pan rather than the hob and is more noticeable on lighter or layered pans at high power.
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
- Manufacturer support portal
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.