Stoves E6 fault codewhat it means and how to fix it
E6 appears only on the 2022-generation Stoves manual, where it is an error on the power board with no power to the power board as the cause. Stoves say call customer care.
Take care
Get a qualified appliance engineer to look at your Stoves E6
We do not pass enquiries to a repair firm, so there is no form here. When you book a qualified appliance engineer, tell them the make, the model and the exact code or message on the display, and ask whether they carry parts for this make — that is what turns one visit into a repair rather than a quote.
Which Stoves manual covers your cooker?
The right answer depends on what you can see. Pick the one that matches.
Choose the option on the left that matches what your appliance is doing, and the answer for that case appears here.
Which Stoves manual covers your cooker?
E6 is published in your documentation. The solution column says to call Customer Care, and no owner-level step is published alongside it.
Contact Stoves customer care on 0344 815 3740.
Which Stoves manual covers your cooker?
E6 is not in your documentation at all. Stoves dropped it from the newer table and do not publish what, if anything, replaced it.
Use the catch-all reset at the wall, then contact customer care if the code returns.
Which Stoves manual covers your cooker?
Consistent with Stoves’ stated cause of no power to the power board, and still a service call. Nothing further is published for owners.
Book an engineer rather than repeating the reset.
What E6 means
E6 is a code you can only look up if you have the right manual, because Stoves publish it in one generation of documentation and not the other. It appears in the troubleshooting table of the 2022 Stoves induction manual covering the Richmond, Precision and Sterling Deluxe 100 to 110cm models, part 084006000. The problem is given as an error on the power board, the possible cause is given as no power to the power board, and the solution column says, in full, please call Customer Care. That is the entirety of what Stoves publish about it. There is no reset sequence, no wait-and-retry, no check-this-first, and this page is not going to invent any. When a manufacturer’s own remedy column contains nothing but a phone number, that is the remedy.
Two things follow from that. The first is practical: E6 is not an owner-serviceable condition. The power board is the mains-side electronics behind the hob, and Stoves’ own cause — no power to the power board — describes a supply or connection problem inside the appliance rather than anything you can reach or reason about from the top of the glass. Getting to it means opening a hardwired range cooker, and that is a job for an engineer. The second is diagnostic in a different way: if E6 is in your manual at all, your documentation is from the older generation. The 2025-generation Stoves guides publish exactly two codes, ER03 and E2.
E6 is not among them. It was not renamed, it was not merged into another code, and Stoves do not publish an explanation for the change — it is simply absent from the newer table, along with E8. So a manual containing E6 tells you which table you should be reading for every other code too, which matters most for E2, where the two generations describe the same code in noticeably different terms. If you have the newer guides and your display shows E6, then you are outside what Stoves currently publish, and the sensible route is their catch-all: switch the appliance off at the wall for a few minutes to let the electronics reset, and if the code reappears when the power is restored, contact customer support.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| No power to the power board | The only cause Stoves publish for this code, quoted from the Possible Cause column of the 2022 manual. It points at the appliance’s internal electronics rather than at anything on the hob surface. | Common |
| An internal supply or connection fault behind the hob | The practical reading of no power to the power board on a hardwired range cooker. It sits behind the casing, which is why the published remedy is a phone call rather than a check. | Occasional |
| A failure of the power board itself | Stoves do not name the component as faulty — their wording is an error on the power board — so this is what an engineer would be attending to confirm rather than something published as the cause. | Occasional |
Can you fix it yourself?
Stop — this needs an engineer
What it costs to fix
Typical repair cost
Depends on the cause
Stoves do not publish repair prices or part costs for this code. The only published route is a call to customer care on 0344 815 3740, and any cost depends on whether the appliance is in warranty.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Own this appliance and had this code? . Nothing is published until a person has read it.
Related Stoves fault codes
- HUsually simple to fixStoves publish H as a residual heat indicator: the glass is still hot. It shows above about 60°C and clears below about 55°C on their documents.Related: same brand
- ER03Usually simple to fixStoves publish ER03 as an obstruction indicator that sounds a continuous tone as well as showing on the display. Something is covering the touch controls, or the glass needs cleaning.Related: same brand
- E2Get it checkedStoves publish E2 as an over-heat indicator on current guides and as overheating of the induction coil on the 2022 manual. Remove the pans and let the hob cool for about 30 minutes.Related: same brand
- E8Get it checkedE8 is a 2022-generation Stoves code for a fan blocked or faulty. Their published remedy is to check the fan inlet at the rear of the appliance.Related: same brand
- Zeus app no longer availableUsually simple to fixStoves publish that the Zeus Appliance Control App is no longer available to download, and that appliances built from May 2022 onwards were not fitted with the Bluetooth-enabled timer.Related: same brand
Own a Stoves range cooker? Save it and its codes come first next time.
Related guides
Common questions about Stoves E6
Can I fix E6 on a Stoves range cooker myself?
No. Stoves publish a single solution for E6 and it is to call Customer Care. They do not publish a reset, a check or a part, and the cause they give — no power to the power board — is inside a hardwired appliance.
Why is E6 not in my Stoves manual?
Because it only exists in the 2022 generation of Stoves documentation. The current guides for the 100cm and 110cm induction range cookers publish just two codes, ER03 and E2. E6 and E8 are absent from them, and Stoves do not publish a reason.
What does the power board do?
Stoves do not publish a description of the component, so this page will not invent one beyond what their table says. What is published is that the error is on the power board and that the possible cause is no power reaching it.
Is it worth trying the reset first?
Stoves publish a catch-all reset — switch the appliance off at the wall for a few minutes, and contact customer support if the code reappears — but they do not offer it for E6 specifically. If you try it once and the code comes back, that is your answer.
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.