Air conditioner Not blowing coldwhat to check
Check the filter before anything else. A blocked one does not look like a dirty filter — it looks like poor cooling, icing, or a refrigerant fault.
Take care
What this means
An air conditioner that runs but does not cool has a small number of explanations, and they are worth taking in order of what they cost. Start with the filter, because it is free and because it produces symptoms that look like something much more serious. The indoor unit works by pulling room air across a very cold coil. Restrict that airflow and two things happen: less air gets cooled, so the room does not cool, and the coil gets colder than it should because there is not enough warm air passing over it to keep it above freezing.
Once it ices, airflow drops further and the whole thing accelerates. So the machine ends up frozen solid and blowing almost nothing, which is why people describe this as the unit having failed rather than as a dirty filter. It gets worse than that, and this is the part worth knowing before you pay anybody. On some systems a restricted indoor coil produces readings that look like a refrigerant problem. Mitsubishi publish a code for an abnormally low pressure or temperature sensor reading and name three causes for it: a lack of refrigerant, faulty expansion valve operation, or a blocked indoor coil. Two of those are expensive certified work and one is a filter you can wash in a sink. Daikin, similarly, publish a code for high pressure control or freeze-up protection where a filthy indoor filter or blocked airflow is a legitimate cause. If the filter has not been checked, it has not been diagnosed.
After the filter, the checks run outward. The outdoor unit needs to reject the heat it has collected, so anything smothering it — a fence built too close, a shrub grown over it, a cover left on, leaves packed into the fins — reduces cooling in exactly the same way. Then the settings, which catch more people than they should: a system in fan mode or in the wrong mode will run and blow and never cool, and a heat pump air conditioner in heating mode on a warm day feels like a failure. And finally the genuine faults, which are the refrigerant circuit and the compressor, both of which are certified work and neither of which you can assess from the room.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| A blocked indoor filter | The first thing to check and the commonest cause by a distance. Restricts airflow, reduces cooling, and ices the coil, which then reduces airflow further. | Common |
| The outdoor unit unable to reject heat | Something too close to it, grown over it, or packed into the fins. The system can only cool the room by moving that heat outside. | Common |
| The wrong mode selected | Fan mode moves air without cooling it, and a reversible unit left in heating does the opposite of what you want. Both present as a machine running normally and achieving nothing. | Common |
| Refrigerant loss | A genuine cause, and the one people jump to first. It is certified work to diagnose or correct, and it should be established with gauges rather than assumed from the symptom. | Occasional |
| A compressor or four-way valve fault | The serious end. On a reversible unit a four-way valve stuck in the wrong position means the system heats when asked to cool, which is unmistakable once you notice it. | Occasional |
What to try yourself
Open the indoor unit’s front flap and take the filters out. They are designed to be removed without tools and this is explicitly an owner task.
Wash them, let them dry completely, and refit them. A filter that looks grey rather than white has been restricting airflow for a long time.
Check the indoor coil behind the filter for ice. If it is frozen, leave the system switched off until it has melted before judging anything else — Daikin’s instruction for a unit that has stopped itself is to clean the filters, clear anything blocking the inlets and outlets, and only then turn the breaker off and on and try again.
Go outside and look at the outdoor unit. Clear leaves and debris from the fins and make sure nothing is blocking the airflow around it.
Confirm the mode and setpoint on the remote. Cooling mode, a temperature well below the room, and fan speed on automatic.
If it still will not cool after the filter is clean and the coil has thawed, retrieve the fault code and call an engineer.
Do not add refrigerant, and be wary of anyone who offers to top it up without finding a leak. The circuit is sealed — if it is low, it has leaked, and handling the gas requires certification by law.
Get an F-Gas certified heat pump engineer to look at your air conditioner
We do not pass enquiries to a repair firm, so there is no form here. When you book an F-Gas certified heat pump engineer, tell them the make, the model and the exact code or message on the display, and ask whether they carry parts for this make — that is what turns one visit into a repair rather than a quote.
What it costs to fix
Typical repair cost
£0–£450
Time on site
40 minutes
Nothing if it is the filter, the mode or the outdoor unit being smothered, which is most cases. A leak trace and recharge is substantial, and a compressor is the point at which replacing the system gets discussed.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Own this appliance and had this code? . Nothing is published until a person has read it.
Related air conditioner fault codes
- Water dripping from the indoor unitGet it checkedUsually a blocked drain rather than a failed pump. Mitsubishi say so directly: their pump runs constantly in cooling and rarely fails.Related: same brand
- How to get the fault codeUsually simple to fixThere is no display, so you have to ask the unit. Every brand does it differently, and Toshiba's handbook says to read the code before cutting the power.Related: same brand
- Outdoor unit not runningGet it checkedUsually not dead at all. A restart delay, a defrost or a satisfied room stops the outdoor unit by design, and on a domestic split a lit indoor unit means the supply is on.Related: same brand
Related guides
Common questions
How often should I clean the filters?
About every two weeks while it is in use. That is the figure in Daikin’s, Mitsubishi’s and Toshiba’s owner manuals alike, and Daikin add that clogged filters cause inefficient operation and waste energy. More often in a dusty room or a house with pets. It takes a couple of minutes and it prevents most of what is on this page.
The unit is covered in ice. Have I broken it?
Usually not. Icing is what happens when airflow across the coil is restricted or the refrigerant charge is low, and if the cause was a filter it will run normally once cleaned and thawed. Switch it off and let the ice melt on its own rather than chipping at it or aiming heat at it, and do not run it in cooling while it is frozen.
Does it need regassing every year?
No. A refrigerant circuit is sealed and is not consumed in normal use, so a system that needs gas has a leak. Annual topping up without finding the leak is treating the symptom, and the gas involved is regulated precisely because releasing it matters.
Could a dirty filter really cause a refrigerant fault code?
It can produce a reading that looks like one. Mitsubishi list a blocked indoor coil alongside lack of refrigerant and faulty expansion valve operation as causes of an abnormally low pressure sensor reading, and Daikin name blocked airflow as a cause of their freeze-up protection code. Clean the filter before anyone quotes for gas.
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer support portal
- Manufacturer technical and service documentation
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.