Skip to content
FaultcodeCheck

Baxi E.01.20 fault codewhat it means and how to fix it

Stop — call an engineerBoilerTwo alternating pairs, E01 then 20 (and E04 then 06), on the Baxi 200 and 400 Combi of 2016–2023. Dotted E.01.20 on the 200, 400, 600 and 800 Combi 2, 600 and 800 System 2 and Assure 500 from 2023. Three-digit Baxis show E130.Last updated

"Maximum flue gas temperature reached" on the Baxi 200/400 Combi and Combi 2. Baxi's cause is a heat exchanger blocked on the flue side; the fix is a strip and clean, not a reset.

Get a Gas Safe registered engineer to look at your Baxi E.01.20

We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.

What E.01.20 means

E.01.20 is the flue over-temperature lockout on Baxi's two-part and dotted displays, the counterpart of E130 on the three-digit ranges. The 200/400 Combi manual defines it as "maximum flue gas temperature reached (> 140 Deg C)", the Combi 2 manual as "maximum flue gas temperature reached", and the two manuals give different-looking remedies that describe the same failure from two sides. The Combi 2 table is blunt: "EXCHANGER ON FLUE GAS SIDE BLOCKED — check the cleanliness of the exchanger".

The 200/400 table gives the circulation list — "vent the air in the heating system, check the water pressure, check the circulation (direction, pump, valves), check the cleanliness of the heat exchanger, check that the sensors are operating correctly" — because flue gas runs hot for two reasons: the water side is not taking the heat away, or the combustion side is so fouled that the flame heats the exhaust instead of the water. The 200/400 range prints two more flue-temperature codes around this one, E04 06 "critical flue gas temperature reached" with the same remedy and E04 04/05 for the flue sensor itself, and its user manual groups them under "flue temperature sensor fault", so an owner may see any of the three. This page is rated danger because the flue is where the boiler's combustion products go, and a heat exchanger blocked on the flue side is a combustion fault: a burner that cannot pass its exhaust through the exchanger is a burner whose combustion is being disturbed.

The reset — one second on a Combi 2, at least three seconds on a 200/400 — will clear the code, and a boiler that trips once on a very cold morning with a marginal system may run for weeks afterwards, but the manual's remedy is a cleaned exchanger and nothing a householder can do stands in for it.

What causes it

Causes of the Baxi E.01.20 fault code, most common first
CauseWhat is actually happeningHow likely
Heat exchanger blocked on the flue sideThe Combi 2 table's only cause. Combustion deposit on the fins narrows the gas path, the exhaust cannot give up its heat, and the flue sensor sees it. A strip and clean at a service.Common
Poor water-side heat transferThe 200/400 list: circulation, pressure, air. Water that is not moving through the exchanger leaves the metal hot and the flue gas with it. E.01.20 often arrives alongside the circulation codes.Common
Flue sensor reading high"Check that the sensors are operating correctly." A drifted flue thermistor trips the limit on a healthy boiler. Its own failure codes are E.00.20/E.00.21 (Combi 2) or E04 04/05 (200/400).Occasional
Combustion set richA gas valve calibration that has drifted burns hotter than the exchanger is designed for and fouls it faster. Checked with an analyser at the flue sampling point.Rare

Can you fix it yourself?

What it costs to fix

Typical repair cost

£80–£600

Time on site

1h 30m

Heat exchanger strip and clean £120–£200 as part of a service. Flue sensor £90–£140. Heat exchanger replacement £450–£600.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Parts you may need

We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.

Magnetic system filter, 22mm

MAG-22£65–£120Plumbing merchant

Price checked 28 September 2026

Baxi / Potterton / Main flue NTC sensor

7207892£22–£50Authorised Baxi parts distributor

Price checked 28 September 2026

Baxi / Potterton / Main pump assembly

7684006£120–£240Authorised Baxi parts distributor

Price checked 28 September 2026

Own this appliance and had this code? . Nothing is published until a person has read it.

Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation
  • Manufacturer support portal

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

Read our full verification process

Was this page helpful?