This fault can involve incomplete combustion and carbon monoxide.
If anyone in the property feels sick, dizzy or drowsy, or you can smell gas: open the windows, leave the building, and do not switch anything on or off. Then call the National Gas Emergency Service.
0800 111 999Baxi E.04.13 fault codewhat it means and how to fix it
Fan blocked or over speed on the Baxi 200/400 Combi and Combi 2. Baxi's remedy is the fan-and-PCB connection, then the air-gas unit. No householder fix; do not keep resetting.
Stop — this needs an engineer
Get a Gas Safe registered engineer to look at your Baxi E.04.13
We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.
What E.04.13 means
E.04.13 is the fan lockout on Baxi's two-part and dotted displays: "fan rotor blocked" in the 200/400 Combi manual, "fan blade blocked" in the Combi 2 manual, and "fan impeller blocked or maximum rpm exceeded" on Baxi's professional page. The board asked the fan for a speed and did not get it — either the impeller is not turning, or it is turning far faster than commanded, which happens when the fan has nothing to push against because the tacho or the drive has failed. Either way the boiler cannot prove its combustion air is moving and will not open the gas valve.
Baxi's remedies are short. The 200/400 table: "fan seized, wiring to fan damaged — replace air/gas unit"; the Combi 2 table: "FAN/PCB PROBLEM — check the PCB-fan connection, replace the air-gas unit". The "air-gas unit" is Baxi's name on these ranges for the fan, venturi and gas valve as one assembly, and the point of the wording is that the fan is not a stand-alone part on the newer boilers.
The 200/400 manual has a second fan code, E01 11 "incorrect fan speed", with the cause "external draught over the boiler" and the check "adequate draw on the chimney connection" — a fan that is being spun by wind down the flue — and its user manual lists E01 11 and E04 13 together as "fan fault". This page is rated danger for the reason the boiler locks out: a burner running without proven air movement is a combustion risk, and an intermittent E.04.13 on a boiler that "usually works" is a fan on its way out. There is no householder step. The reset is the button, but a fan that would not turn a moment ago will not turn now, and Baxi's user manual sends a permanent fault that cannot be reset or that recurs to the installer or Baxi Customer Support.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| Fan seized or worn | Baxi's "fan seized" and "fan blade blocked". Bearings that have worn over years, or debris drawn into the impeller. On these ranges the fan is replaced as part of the air-gas unit. | Common |
| Wiring or the PCB-fan connection | The Combi 2 table's first check. A plug that has worked loose or a lead damaged where it passes the fan housing; the fan is good and the board cannot see it. | Common |
| Over speed from a lost load or draught | The "maximum rpm exceeded" case on the professional page, and the 200/400's E01 11 "external draught over the boiler". Wind down a badly sited flue spins the fan, or a failed venturi lets it race. | Occasional |
| Board fan drive | The PCB's fan supply or its speed control has failed. Reached after the connection and the fan have been checked. | Rare |
Can you fix it yourself?
Stop — this needs an engineer
What it costs to fix
Typical repair cost
£80–£450
Time on site
1 hour
Connection repair within a call-out. Air-gas unit (fan, venturi and valve) £300–£450 fitted. PCB £250–£400.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Parts you may need
We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.
Baxi / Potterton / Main gas valve
7683968£120–£240Authorised Baxi parts distributor
Price checked 28 September 2026
Baxi / Potterton / Main fan assembly
7683926£110–£220Authorised Baxi parts distributor
Price checked 28 September 2026
Baxi / Potterton / Main main PCB
£150–£320Authorised Baxi parts distributor
Price checked 28 September 2026
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Related Baxi fault codes
- E130Stop — call an engineer"Flue NTC operated": the flue gas got too hot and the boiler shut down. Baxi allow one reset on every generation, then it is a heat exchanger or flue problem for an engineer.Related: fan and flue
- E160Stop — call an engineerFan fault on every three-digit Baxi. The boiler will not light without proof the fan is moving combustion air. No householder reset on any generation; fan, wiring or board.Related: fan and flue
- E28Get it checkedFlue thermistor fault — and on the Platinum ranges also the air pressure switch, a blocked flue or a blocked condensate drain. Which meaning applies depends on which Baxi you have.Related: fan and flue
- E.01.20Stop — call an engineer"Maximum flue gas temperature reached" on the Baxi 200/400 Combi and Combi 2. Baxi's cause is a heat exchanger blocked on the flue side; the fix is a strip and clean, not a reset.Related: fan and flue
- E133Get it checkedBaxi's ignition lockout: "the gas supply has been interrupted, ignition has failed or the flame has not been detected". Check the gas is on, reset once. If it returns, stop.Related: same brand
- E118Get it checkedLow water pressure on the digital-display Baxis: 600, 800, Duo-tec 2, Compact, Assure, Megaflo. Defined by Baxi as primary pressure under 0.5 bar. Repressurise and it clears itself.Related: same brand
Own a Baxi boiler? Save it and its codes come first next time.
Related guides
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
- Manufacturer support portal
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.