Baxi E109 fault codewhat it means and how to fix it
Pre-circulation fault on the digital-display Baxis: the board could not confirm water moving before it would light the burner. Vent the system; Baxi allow a reset from the button.
Take care
What E109 means
E109 is "Pre-circulation fault" in the 600, 800, Compact, Duo-tec 2 and Assure tables and "Precirculation alarm" on Baxi's professional page. Before ignition the pump runs for a few seconds and the board watches the temperature sensors for the small change that proves water is moving through the heat exchanger.
If it does not see it, it will not light, and it shows E109 instead of going on to produce E125 later. The 600 and 800 manuals list 109 among the codes that "it is possible to relight" by "pressing the Reset button for 1 to 3 seconds", and their fault-finding flow treats 109 and 125 together: "System fault — correct. Ensure that the boiler and system are fully vented. Check flow temperature sensor connections and position", with the sensor's cold resistance of about 10 kΩ at 25 °C as the test. So the causes are the circulation causes — a pump that is not turning, air in the pump or heat exchanger, a system with every valve closed — with one addition specific to the moment of detection: a flow sensor that is loose in its pocket or wired badly will report no change because it is not in contact with the water, and the board cannot tell that from a pump that has stopped.
On the selector-switch Duo-tec HE and Platinum the same check produces E193, which has its own page because the reset instruction there is different. Pressure is usually normal when E109 appears; it is a movement test, not a quantity test.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| Air in the pump or heat exchanger | Baxi's remedy is to ensure the boiler and system are fully vented. Air in the pump housing stops it moving water even though it spins, and the pre-circulation test fails before the burner is ever lit. | Common |
| Pump not running | Seized after a summer idle, or not receiving 230 V from the board. The 600 flow checks the pump supply at the PCB connector before condemning the pump (Baxi 7684006). | Common |
| Flow sensor loose or disconnected | The test depends on the flow temperature sensor seeing the water. Baxi say to check its connections and position; a sensor out of its pocket or with a corroded plug fails the test on a healthy system. | Occasional |
| No path for the water | All radiator valves shut, a service valve left closed, or a diverter stuck between ports on a combi. The pump runs against a closed circuit and nothing moves past the sensor. | Occasional |
What to try yourself
Check the pressure gauge reads at least 1 bar cold and bleed any radiator that is cold at the top. Air is Baxi's first suspect.
Make sure at least a few radiator valves are open and any thermostatic heads are turned up, so the pump has somewhere to push.
Press Reset for one to three seconds, once. Baxi list 109 among the codes this relights. If it returns, the pump or the sensor needs an engineer.
Get a Gas Safe registered engineer to look at your Baxi E109
We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.
What it costs to fix
Typical repair cost
£0–£320
Time on site
30 minutes
Bleeding and a reset cost nothing. Flow sensor (Baxi 7207471) fitted £80–£130. Pump assembly (7684006) £200–£320 fitted.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Parts you may need
We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.
Magnetic system filter, 22mm
MAG-22£65–£120Plumbing merchant
Price checked 28 September 2026
Baxi / Potterton / Main NTC temperature sensor (flow, return or DHW)
7207471£18–£45Authorised Baxi parts distributor
Price checked 28 September 2026
Baxi / Potterton / Main pump assembly
7684006£120–£240Authorised Baxi parts distributor
Price checked 28 September 2026
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Related Baxi fault codes
- E110Stop — call an engineerThe safety thermostat has tripped on overheat — "overheat of the primary water" in Baxi's words. One reset is allowed on every generation. If it trips again, the water is not moving.Related: overheat and circulation
- E125Get it checkedBaxi's primary circulation fault, decided by two temperature tests the manuals spell out. Pump, air or a blocked filter; the pressure is usually fine.Related: overheat and circulation
- E.04.08Stop — call an engineer"Maximum safe temperature value reached": the safety thermostat has opened on a Baxi 200/400 Combi or Combi 2. Circulation first, the thermostat second, in Baxi's own order. One reset, then an engineer.Related: overheat and circulation
- E.01.17Get it checked"No water circulation (permanent)" on the Baxi 200/400 Combi and Combi 2, after H.01.18 has shown as a temporary block. Pressure, venting and the pump, in Baxi's order; reset once.Related: overheat and circulation
- E270Get it checkedBaxi's dry-fire circulation fault: the heat exchanger was heating with too little water passing through it. Air, a stopped pump or a closed circuit; not a code to reset repeatedly.Related: overheat and circulation
- E193Get it checkedPre-circulation fault on the selector-switch Baxis (Duo-tec Combi HE, Platinum, Megaflo HE A), shown as E1 then 93. Baxi offer no reset for it; the pump or air is the cause.Related: overheat and circulation
Own a Baxi boiler? Save it and its codes come first next time.
Related guides
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
- Manufacturer support portal
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.