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Baxi E109 fault codewhat it means and how to fix it

Get it checkedBoilerDigital display with an R symbol: Baxi 600 and 800 Combi and System, Duo-tec 2 Combi GA, Duo-tec, Platinum and Megaflo Compact, Megaflo System, Assure. Selector-switch Baxis show E193 for the same test.Last updated

Pre-circulation fault on the digital-display Baxis: the board could not confirm water moving before it would light the burner. Vent the system; Baxi allow a reset from the button.

Take care

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a Gas Safe registered engineer to look at the Baxi properly.

What E109 means

E109 is "Pre-circulation fault" in the 600, 800, Compact, Duo-tec 2 and Assure tables and "Precirculation alarm" on Baxi's professional page. Before ignition the pump runs for a few seconds and the board watches the temperature sensors for the small change that proves water is moving through the heat exchanger.

If it does not see it, it will not light, and it shows E109 instead of going on to produce E125 later. The 600 and 800 manuals list 109 among the codes that "it is possible to relight" by "pressing the Reset button for 1 to 3 seconds", and their fault-finding flow treats 109 and 125 together: "System fault — correct. Ensure that the boiler and system are fully vented. Check flow temperature sensor connections and position", with the sensor's cold resistance of about 10 kΩ at 25 °C as the test. So the causes are the circulation causes — a pump that is not turning, air in the pump or heat exchanger, a system with every valve closed — with one addition specific to the moment of detection: a flow sensor that is loose in its pocket or wired badly will report no change because it is not in contact with the water, and the board cannot tell that from a pump that has stopped.

On the selector-switch Duo-tec HE and Platinum the same check produces E193, which has its own page because the reset instruction there is different. Pressure is usually normal when E109 appears; it is a movement test, not a quantity test.

What causes it

Causes of the Baxi E109 fault code, most common first
CauseWhat is actually happeningHow likely
Air in the pump or heat exchangerBaxi's remedy is to ensure the boiler and system are fully vented. Air in the pump housing stops it moving water even though it spins, and the pre-circulation test fails before the burner is ever lit.Common
Pump not runningSeized after a summer idle, or not receiving 230 V from the board. The 600 flow checks the pump supply at the PCB connector before condemning the pump (Baxi 7684006).Common
Flow sensor loose or disconnectedThe test depends on the flow temperature sensor seeing the water. Baxi say to check its connections and position; a sensor out of its pocket or with a corroded plug fails the test on a healthy system.Occasional
No path for the waterAll radiator valves shut, a service valve left closed, or a diverter stuck between ports on a combi. The pump runs against a closed circuit and nothing moves past the sensor.Occasional

What to try yourself

  1. Check the pressure gauge reads at least 1 bar cold and bleed any radiator that is cold at the top. Air is Baxi's first suspect.

  2. Make sure at least a few radiator valves are open and any thermostatic heads are turned up, so the pump has somewhere to push.

  3. Press Reset for one to three seconds, once. Baxi list 109 among the codes this relights. If it returns, the pump or the sensor needs an engineer.

Get a Gas Safe registered engineer to look at your Baxi E109

We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.

What it costs to fix

Typical repair cost

£0–£320

Time on site

30 minutes

Bleeding and a reset cost nothing. Flow sensor (Baxi 7207471) fitted £80–£130. Pump assembly (7684006) £200–£320 fitted.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Parts you may need

We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.

Magnetic system filter, 22mm

MAG-22£65–£120Plumbing merchant

Price checked 28 September 2026

Baxi / Potterton / Main NTC temperature sensor (flow, return or DHW)

7207471£18–£45Authorised Baxi parts distributor

Price checked 28 September 2026

Baxi / Potterton / Main pump assembly

7684006£120–£240Authorised Baxi parts distributor

Price checked 28 September 2026

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Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation
  • Manufacturer support portal

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

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