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Baxi E270 fault codewhat it means and how to fix it

Get it checkedBoilerDigital display, shown with the spanner symbol: Baxi 600 and 800 Combi and System, Duo-tec 2 Combi GA, Duo-tec, Platinum and Megaflo Compact, Megaflo System, Assure. Not printed on selector-switch Baxis.Last updated

Baxi's dry-fire circulation fault: the heat exchanger was heating with too little water passing through it. Air, a stopped pump or a closed circuit; not a code to reset repeatedly.

Take care

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a Gas Safe registered engineer to look at the Baxi properly.

Get a Gas Safe registered engineer to look at your Baxi E270

We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.

What E270 means

E270 is printed as "Circulation fault (Dry fire)" in the 600, 800, Compact and Duo-tec 2 tables and simply "Dry fire" on Baxi's professional page. It is the third of Baxi's circulation codes on the digital-display boilers, alongside E109 (before ignition) and E125 (after it), and the name says what the board has concluded: the burner was alight and the temperature at the heat exchanger climbed in a way that only happens when there is little or no water in it to absorb the heat.

Baxi do not include 270 in the list of codes they say can be relit from the panel — that list is "09, 15, 110, 125, 128, 133, 134, 135, 384" — and the user guide's general rule for a code with the spanner symbol is that it "cannot be reset by the user. Please contact your Installer, Annual Service Provider or Baxi Customer Support". The causes are the circulation set with the emphasis shifted towards the severe end.

A heat exchanger that is dry-firing has usually either lost its water (a system that has emptied through a leak faster than the pressure switch caught it, or a boiler drained and refilled with a large air pocket left in the exchanger) or has a pump that has stopped completely while the burner continued for a few seconds. Dry firing is hard on an aluminium heat exchanger, which is why the boiler does not let you clear it and try again. Check the pressure gauge before anything else; if it is in the red the code and the leak are the same problem.

What causes it

Causes of the Baxi E270 fault code, most common first
CauseWhat is actually happeningHow likely
System very low on waterA leak that has taken the pressure to the bottom of the gauge, or a system drained for work and not fully refilled. The exchanger has air where the water should be and heats instantly.Common
Large air pocket after refillingThe 600 user guide says the de-aeration function must be repeated after any drain. An exchanger with air trapped at the top runs dry across that section even with the pump running.Common
Pump stoppedA pump that has seized or lost its supply leaves the water in the exchanger stationary, and it boils locally within seconds of the burner lighting. Baxi part 7684006 on the 600 and 800.Occasional
Flow sensor reading falselyA sensor with a poor connection can report a temperature spike that never happened. Baxi's circulation flow checks the flow sensor connections and its cold resistance of about 10 kΩ at 25 °C.Rare

Can you fix it yourself?

What it costs to fix

Typical repair cost

£0–£600

Time on site

1 hour

Repressurising costs nothing. Venting and a pump check £80–£120. Pump £200–£320 fitted. A heat exchanger damaged by repeated dry firing £450–£600.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Parts you may need

We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.

Expansion vessel (8 litre, sealed system)

EV-8L£35–£85Plumbing merchant

Price checked 28 September 2026

Baxi / Potterton / Main NTC temperature sensor (flow, return or DHW)

7207471£18–£45Authorised Baxi parts distributor

Price checked 28 September 2026

Baxi / Potterton / Main pump assembly

7684006£120–£240Authorised Baxi parts distributor

Price checked 28 September 2026

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Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation
  • Manufacturer support portal

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

Read our full verification process

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