Ferroli Bluehelix fault codes
Built 2016 onwards
Current premium range with a stainless heat exchanger. We have not been able to read a Bluehelix fault table, so nothing here is confirmed for it. The codes above A40 that this note previously claimed were unique to it are in the older ranges too — A41 and F42 are both in the Optimax tables.
Codes on the Bluehelix follow the same Ferroli scheme as the rest of the range. Where a code behaves differently on this generation, the code page says so.
Ferroli fault codes
Every published Ferroli code. Open a code to see which models and years it applies to.
- A01The burner failed to light and the appliance has locked out. Ferroli list a blocked siphon as a cause, which is worth checking early.Get it checked
- F37System water pressure is outside the correct range. Because this is an F code it clears by itself once you top the system back up.Usually simple to fix
- A03High limit protection has operated. Ferroli point at circulation and at the flow sensor position, and both are worth checking.Get it checked
- A05The fan tachometer signal has been missing for an hour or more. The appliance has stopped and needs an engineer.Get it checked
- A02A flame is being detected while the burner should be off. Switch the appliance off and get a Gas Safe engineer to it.Stop — call an engineer
- F07Flue gas temperature has stayed above 95°C for more than two minutes. Three of these in a day becomes a permanent A04 lockout.Get it checked