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Vaillant F.24 fault codewhat it means and how to fix it

Get it checkedBoilerEvery Vaillant range with a display: ecoTEC plus, pro and exclusive ("safety switch-off: temperature increase too fast"), ecoFIT pure and sustain and ecoTEC sustain ("safety shutdown: temperature rise too fast"), the 2005–2012 ecoTEC ("water shortage, temperature rise too quick"), turboMAX plus ("dry fire protection — temperature gradient of flow NTC too steep"), ecoMAX 600/800 ("water level low — temperature rises too fast", adding "flow and backflow NTC reversed" to the causes), and the ecoTEC plus CS/1-5 as F.024. The ecoMAX pro 18E/28E, a different platform, used F.24 for a return temperature over 90 °C and printed the rise-rate fault as F.25.Last updated

Temperature is rising faster than it should when the burner fires. That is a circulation problem caught a step earlier than an overheat.

Take care

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a Gas Safe registered engineer to look at the Vaillant properly.

What F.24 means

Vaillant define F.24 as the temperature increasing too quickly. It is closely related to F.23 and F.20, and the three together describe one problem observed at three different points. Rather than measuring the gap between flow and return, or waiting for an absolute temperature limit, F.24 watches the rate of change. When the burner fires into a properly circulating system the temperature climbs at a predictable, fairly gentle rate because there is a large volume of moving water to warm up.

When circulation has failed there is only the small volume sitting in the heat exchanger, and its temperature shoots up almost immediately. The appliance can detect that within seconds, well before anything reaches a dangerous level. That makes F.24 genuinely useful: it is an early warning. An appliance showing F.24 has a flow problem that has not yet become an overheat, and dealing with it now is materially cheaper than dealing with it after several weeks of resets.

What causes it

Causes of the Vaillant F.24 fault code, most common first
CauseWhat is actually happeningHow likely
Pump not running or running weaklyThe most direct explanation. With no flow the small volume in the exchanger heats almost instantly when the burner lights.Common
Air lock in the primary circuitAir displaces water in the exchanger, so there is even less thermal mass to absorb the heat. Often accompanied by knocking or gurgling as it fires.Common
All radiator valves closed simultaneouslyEvery thermostatic valve satisfied at once with no working bypass leaves the pump nowhere to push water. Common in mild weather at the shoulders of the heating season.Occasional
Zone valve failed shutA motorised valve that is not opening on a call for heat. The pump runs into a closed circuit.Occasional
Heavily sludged systemRestriction reducing flow to the point where the exchanger effectively heats a static volume.Occasional

What to try yourself

  1. Check the pressure is 1.0 to 1.5 bar cold and top up if not.

  2. Open all thermostatic radiator valves fully. If the fault appears mostly in mild weather when the house is already warm, this alone may be the whole answer.

  3. Bleed the radiators from the ground floor upwards, finishing with the highest, and repressurise afterwards.

  4. Listen at the appliance during the first thirty seconds of a call for heat. A healthy pump gives a steady low hum; silence or a buzz without the hum points squarely at the pump.

  5. Reset once. If F.24 persists, book an engineer while it is still an early-stage circulation fault rather than an overheat.

Get a Gas Safe registered engineer to look at your Vaillant F.24

We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.

What it costs to fix

Typical repair cost

£0–£750

Time on site

45 minutes

Often free if it is a bleeding and valve issue. A pump is £220 to £420 fitted, a zone valve £160 to £280, and a chemical clean with a filter £400 to £750.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Parts you may need

We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.

Central heating circulating pump

CH-PUMP-15-60£90–£180Plumbing merchant

Price checked 28 September 2026

Magnetic system filter, 22mm

MAG-22£65–£120Plumbing merchant

Price checked 28 September 2026

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Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

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