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Viessmann 10 fault codewhat it means and how to fix it

Usually simple to fixBoilerVitodens 100-W WB1B to B1HC/B1KC, 111-W B1LA to B1LD, 050-W BPJD; Vitotronic 200-W B2HA/B2HB, 222-F B2TA, 242-F B2UA. Not on WB1A. As F.13/F.14 on the 2020-on numeric-display unitsLast updated

Outside temperature sensor fault — 10 short circuit, 18 lead break. The boiler keeps heating, in constant-temperature mode rather than weather-compensated. Not urgent; an engineer replaces the sensor.

Before you start

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a Gas Safe registered engineer to look at the Viessmann properly.

Get a Gas Safe registered engineer to look at your Viessmann 10

We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.

What 10 means

Codes 10 and 18 report the outside temperature sensor, which is only fitted where the boiler is running weather compensation. On the two-character 100-W units (WB1B onwards), the 111-W, the 050-W BPJD and the Vitotronic 200-W the rows are "Short circuit, outside temperature sensor" and "Lead break, outside temperature sensor", measure "Check the outside temperature sensor and lead". The system characteristic is the reassuring part and it changes by unit: the WB1B and WB1C say "Constant mode", the B1HA "Constant temperature mode", the B1HC and BPJD "Continuous operation", and the Vitotronic 200-W "Regulates as if the outside temperature were 0 °C". All of them mean the same thing — the boiler has lost the outside reading and is heating to a fixed flow temperature instead of a compensated one, so the house will still be warm, possibly warmer than it needs to be in mild weather. No reset is listed and none is needed; the code clears when the sensor reads plausibly.

The WB1A table has no 10 or 18 because that unit does not support an outside sensor. Viessmann's repair chapter gives the contractor a resistance curve (an NTC 10 kΩ on the B1HC) and the terminal numbers to check at the control unit; the sensor lives on an outside wall, usually north-facing, and its two-core cable runs back to the boiler, which is where most lead breaks happen. There is no householder step in the operating instructions beyond noting the code. On the 2020-on numeric-table units the pair is F.13 (lead break) and F.14 (short circuit), with the same "regulates as if the outside temperature were 0 °C" behaviour.

What causes it

Causes of the Viessmann 10 fault code, most common first
CauseWhat is actually happeningHow likely
Sensor cable damaged outside or in the wallThe cable runs from an external wall to the boiler and is exposed to weather, decorators and drilling. A break gives 18.Common
Water in the sensor housingAn outside sensor with a failed seal fills with water and reads as a short (10). Common on older installations.Common
Sensor failedThe NTC element itself, checked against Viessmann's curve and replaced.Occasional
Sensor parameter set but no sensor fittedA boiler coded for weather compensation with the sensor never connected shows 18 permanently. A commissioning finding, not a fault.Occasional

Can you fix it yourself?

What it costs to fix

Typical repair cost

£50–£150

Time on site

1 hour

A sensor and a visit; more if the cable through the wall has to be re-run.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Parts you may need

We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.

Viessmann outside temperature sensor

£30–£80Authorised Viessmann parts distributor

Price checked 28 September 2026

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Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

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