Viessmann 10 fault codewhat it means and how to fix it
Outside temperature sensor fault — 10 short circuit, 18 lead break. The boiler keeps heating, in constant-temperature mode rather than weather-compensated. Not urgent; an engineer replaces the sensor.
Before you start
Get a Gas Safe registered engineer to look at your Viessmann 10
We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.
What 10 means
Codes 10 and 18 report the outside temperature sensor, which is only fitted where the boiler is running weather compensation. On the two-character 100-W units (WB1B onwards), the 111-W, the 050-W BPJD and the Vitotronic 200-W the rows are "Short circuit, outside temperature sensor" and "Lead break, outside temperature sensor", measure "Check the outside temperature sensor and lead". The system characteristic is the reassuring part and it changes by unit: the WB1B and WB1C say "Constant mode", the B1HA "Constant temperature mode", the B1HC and BPJD "Continuous operation", and the Vitotronic 200-W "Regulates as if the outside temperature were 0 °C". All of them mean the same thing — the boiler has lost the outside reading and is heating to a fixed flow temperature instead of a compensated one, so the house will still be warm, possibly warmer than it needs to be in mild weather. No reset is listed and none is needed; the code clears when the sensor reads plausibly.
The WB1A table has no 10 or 18 because that unit does not support an outside sensor. Viessmann's repair chapter gives the contractor a resistance curve (an NTC 10 kΩ on the B1HC) and the terminal numbers to check at the control unit; the sensor lives on an outside wall, usually north-facing, and its two-core cable runs back to the boiler, which is where most lead breaks happen. There is no householder step in the operating instructions beyond noting the code. On the 2020-on numeric-table units the pair is F.13 (lead break) and F.14 (short circuit), with the same "regulates as if the outside temperature were 0 °C" behaviour.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| Sensor cable damaged outside or in the wall | The cable runs from an external wall to the boiler and is exposed to weather, decorators and drilling. A break gives 18. | Common |
| Water in the sensor housing | An outside sensor with a failed seal fills with water and reads as a short (10). Common on older installations. | Common |
| Sensor failed | The NTC element itself, checked against Viessmann's curve and replaced. | Occasional |
| Sensor parameter set but no sensor fitted | A boiler coded for weather compensation with the sensor never connected shows 18 permanently. A commissioning finding, not a fault. | Occasional |
Can you fix it yourself?
Stop — this needs an engineer
What it costs to fix
Typical repair cost
£50–£150
Time on site
1 hour
A sensor and a visit; more if the cable through the wall has to be re-run.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Parts you may need
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Viessmann outside temperature sensor
£30–£80Authorised Viessmann parts distributor
Price checked 28 September 2026
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Related Viessmann fault codes
- 30Get it checkedBoiler water temperature sensor fault: 30 is a short circuit, 38 a lead break. The burner is blocked until the sensor reads plausibly again. Engineer replaces the sensor.Related: temperature sensors
- 50Usually simple to fixCylinder temperature sensor fault — 50 short circuit, 58 lead break. Heating continues; hot water from the cylinder stops until the sensor or its lead is replaced. Not a safety fault.Related: temperature sensors
- 51Usually simple to fixDHW outlet temperature sensor fault on a combi: 51 short circuit, 59 lead break. Heating continues but hot water stops, because the boiler cannot see the tap temperature it is controlling.Related: temperature sensors
- 52Get it checkedFlow sensor fault on a 100-W combi: 52 is a short circuit, 5A a lead break. The burner is blocked, because the boiler cannot tell whether a tap is running. Engineer job.Related: temperature sensors
- F4Stop — call an engineerNo flame signal was detected during burner start on any two-character Vitodens, so the burner has locked out. Reset once; if it returns, call a Gas Safe engineer.Related: same brand
- F.74Get it checkedSystem pressure too low on a 2020-on Vitodens with the numeric display. The burner and pump stop until the pressure is back. Viessmann tell the householder to top up below 1.0 bar.Related: same brand
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Related guides
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.