Viessmann 30 fault codewhat it means and how to fix it
Boiler water temperature sensor fault: 30 is a short circuit, 38 a lead break. The burner is blocked until the sensor reads plausibly again. Engineer replaces the sensor.
Take care
Get a Gas Safe registered engineer to look at your Viessmann 30
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What 30 means
30 and 38 are a pair. On every two-character Vitodens control unit — WB1A, WB1B, WB1C, B1HA/B1KA, B1HC/B1KC, the 111-W B1LA to B1LD and the 050-W BPJD — and on the Vitotronic-controlled 200-W, 222-F and 242-F, the rows read "Burner blocked — Short circuit, boiler water temperature sensor" for 30 and "Burner blocked — Lead break, boiler water temperature sensor" for 38, with the single measure "Check the boiler water temperature sensor". The sensor is an NTC 10 kΩ thermistor immersed in the flow from the heat exchanger, and it is the temperature the control unit modulates the burner against; a reading of zero ohms or infinite ohms is not a temperature, so the burner is blocked rather than run blind. Blocked means exactly that: no reset is listed, and the boiler resumes by itself if the sensor comes back — which it will, briefly, when a lead with a break in it happens to make contact.
Viessmann's repair chapter gives the contractor a resistance curve to check the sensor against, and on the WB1A warns that the sensor is immersed in the heating water and the boiler must be drained on the primary side before it is changed — a note that explains why a small part carries a real labour charge. There is no householder action in any operating instructions we read for 30 or 38 beyond noting the code. The neighbouring code 52/5A is the DHW flow sensor, 50/58 the cylinder sensor, 51/59 the DHW outlet sensor; 30/38 is the boiler itself. On the 2020-on numeric-table units the equivalents are F.184 (short circuit) and F.185 (lead break), where the same sensor doubles as the high limit safety cut-out, and F.446 for a deviation between the two readings.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| Sensor lead or plug (38, lead break) | A broken core or a plug worked loose at the sensor or the control unit. Intermittent 38 that clears when the casing is disturbed is this. | Common |
| Sensor failed (30, short circuit) | An NTC that has failed low reads as a short. Confirmed against Viessmann's resistance curve; replaced after the boiler is drained on the primary side. | Common |
| Water in the sensor connector | A leak above the sensor, or condensation, bridging the pins. Reads as 30, and the leak is the real repair. | Occasional |
| Control unit sensor input | If a proven-good sensor still reads as open or shorted at the plug, the input on the control unit has failed. Rare. | Rare |
Can you fix it yourself?
Stop — this needs an engineer
What it costs to fix
Typical repair cost
£60–£160
Time on site
1 hour
A sensor is cheap; draining and refilling the primary side to fit it is most of the charge.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Parts you may need
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Viessmann boiler water temperature sensor (NTC 10 kΩ)
£15–£45Authorised Viessmann parts distributor
Price checked 28 September 2026
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Related Viessmann fault codes
- 50Usually simple to fixCylinder temperature sensor fault — 50 short circuit, 58 lead break. Heating continues; hot water from the cylinder stops until the sensor or its lead is replaced. Not a safety fault.Related: temperature sensors
- 10Usually simple to fixOutside temperature sensor fault — 10 short circuit, 18 lead break. The boiler keeps heating, in constant-temperature mode rather than weather-compensated. Not urgent; an engineer replaces the sensor.Related: temperature sensors
- 51Usually simple to fixDHW outlet temperature sensor fault on a combi: 51 short circuit, 59 lead break. Heating continues but hot water stops, because the boiler cannot see the tap temperature it is controlling.Related: temperature sensors
- 52Get it checkedFlow sensor fault on a 100-W combi: 52 is a short circuit, 5A a lead break. The burner is blocked, because the boiler cannot tell whether a tap is running. Engineer job.Related: temperature sensors
- F4Stop — call an engineerNo flame signal was detected during burner start on any two-character Vitodens, so the burner has locked out. Reset once; if it returns, call a Gas Safe engineer.Related: same brand
- F.74Get it checkedSystem pressure too low on a 2020-on Vitodens with the numeric display. The burner and pump stop until the pressure is back. Viessmann tell the householder to top up below 1.0 bar.Related: same brand
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Related guides
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.