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Viessmann 50 fault codewhat it means and how to fix it

Usually simple to fixBoilerVitodens 100-W WB1B to B1HC/B1KC system boilers, 111-W B1LA to B1LD; Vitotronic 200-W B2HA/B2HB, 222-F B2TA, 242-F B2UA. Not on the 050-W BPJD. As F.7/F.8 on the 2020-on numeric-display unitsLast updated

Cylinder temperature sensor fault — 50 short circuit, 58 lead break. Heating continues; hot water from the cylinder stops until the sensor or its lead is replaced. Not a safety fault.

Before you start

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a Gas Safe registered engineer to look at the Viessmann properly.

Get a Gas Safe registered engineer to look at your Viessmann 50

We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.

What 50 means

On a Vitodens with a cylinder — a 100-W or 200-W system boiler with an indirect cylinder, or a 111-W or 222-F storage combi, which has one built in — the control unit reads the stored water temperature through a cylinder temperature sensor. 50 is "No DHW heating — Short circuit, cylinder temperature sensor" and 58 is "No DHW heating — Lead break, cylinder temperature sensor", with the measure "Check the sensor". The system characteristic is the useful part: the boiler carries on heating the house and stops only the cylinder charging, because without a plausible cylinder temperature it cannot know when to stop. On the Vitotronic 200-W B2HB the row is widened to "cylinder temperature sensor or comfort sensor", the comfort sensor being the one in the plate heat exchanger of a combi variant.

The WB1B system boiler is the exception that proves the code is about the control unit rather than the boiler name. The 2018 edition of the WB1B installation instructions, for the 7.9 to 35 kW system and open-vent versions, gives 50 and 58 as "No DHW heating — Cylinder demand terminal box fault — Check terminal box connections and replace the terminal box if required": on that unit the cylinder is called for through a terminal box wired to an external cylinder thermostat, and the same two codes report that box rather than a sensor. On a 050-W BPJD, which is a combi only, neither code exists. There is no householder step beyond noting the code, and no reset is listed. On the 2020-on numeric-table units the pair is F.7 (lead break) and F.8 (short circuit) — note the order is the reverse of 50/58.

What causes it

Causes of the Viessmann 50 fault code, most common first
CauseWhat is actually happeningHow likely
Cylinder sensor leadThe sensor sits in a pocket on the cylinder, some distance from the boiler, and its lead runs through the airing cupboard. Chafing, a disturbed plug or a rodent gives 58.Common
Sensor failedAn NTC that has gone short (50) or open (58). Checked against Viessmann's resistance curve and replaced; on a 111-W or 222-F the sensor is inside the boiler casing.Common
Cylinder demand terminal box (WB1B system and open-vent)On the WB1B system boiler the codes report the terminal box that carries the cylinder thermostat call. Connections first, then the box.Occasional
Sensor never connected after installationA system boiler commissioned with the cylinder sensor parameter set but no sensor fitted shows 58 from day one. A commissioning finding.Rare

Can you fix it yourself?

What it costs to fix

Typical repair cost

£50–£120

Time on site

45 minutes

A sensor or lead within a visit. No draining is involved on an external cylinder.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Parts you may need

We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.

Viessmann cylinder temperature sensor

£18–£50Authorised Viessmann parts distributor

Price checked 28 September 2026

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Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

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