Viessmann F.471 fault codewhat it means and how to fix it
The system pressure sensor is missing, open-circuit or shorted on a 2020-on Vitodens, so the boiler will not run at all. A sensor and lead check for the engineer.
Take care
Get a Gas Safe registered engineer to look at your Viessmann F.471
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What F.471 means
F.471 is the row for the pressure sensor itself, as distinct from what it measures: "No heat demand — System pressure sensor not available, lead break or short circuit — Check system pressure sensor (plug aND). Check lead and plug-in connection. Check whether the supply voltage to the sensor is 5 V." "No heat demand" is Viessmann's way of saying the control unit will not accept a call for heat while it cannot read pressure; a boiler that could not tell whether it was full of water would be a boiler that could boil dry, so the safe answer is to do nothing until the reading is back. Neither the burner nor the pump runs, and the code will not respond to a reset while the sensor is still unreadable.
The sensor is a small electronic transducer on the hydraulic block, fed at 5 V from the HBMU heat management unit through the plug Viessmann label aND. Its three failure modes are in the row: not available (plug off or sensor dead), lead break (a chafed or unclipped cable, the reading intermittent as the cable is disturbed) and short circuit (water in the connector after a leak above it is the classic). The contractor checks supply voltage first, because a dead 5 V rail points to the HBMU rather than the sensor. There is nothing in the operating instructions for the householder here beyond noting the code, and F.471 is not a pressure problem you can top up your way out of — if the pressure-gauge symbol on the display shows a reading at all, it cannot be trusted while this code is present.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| Sensor plug or lead | Plug aND disturbed during a service, a lead trapped by the casing, or a broken core. The most common of the three modes and the cheapest. | Common |
| Pressure sensor failed | The transducer itself, reading open or shorted with a good lead and 5 V present. Replaced as a unit. | Common |
| Water in the connector | A leak from a joint above the sensor bridging its pins reads as a short circuit; the leak is the real repair. | Occasional |
| No 5 V from the HBMU | Viessmann's last measure. If the supply to the sensor is missing, the heat management unit rather than the sensor is at fault. Rare. | Rare |
Can you fix it yourself?
Stop — this needs an engineer
What it costs to fix
Typical repair cost
£80–£180
Time on site
1 hour
A pressure sensor and the visit to fit it; an HBMU heat management unit would be far more but is rarely the cause.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Parts you may need
We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.
Viessmann burner control unit (control unit PCB / HBMU heat management unit)
£250–£500Authorised Viessmann parts distributor
Price checked 28 September 2026
Viessmann water pressure sensor
£30–£75Authorised Viessmann parts distributor
Price checked 28 September 2026
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Related Viessmann fault codes
- F.74Get it checkedSystem pressure too low on a 2020-on Vitodens with the numeric display. The burner and pump stop until the pressure is back. Viessmann tell the householder to top up below 1.0 bar.Related: water pressure
- F.87Get it checkedSystem pressure too high on a numeric-display Vitodens. Burner and internal pump stop. Usually an overfilled system or a flat expansion vessel; the contractor checks vessel charge and the pressure sensor.Related: water pressure
- E6Get it checkedSystem water pressure too low — a code only on the WB1A, early WB1B and Vitotronic 200-W. Viessmann's measure is to top up with water; later 100-W units show the flashing pressure instead.Related: water pressure
- F4Stop — call an engineerNo flame signal was detected during burner start on any two-character Vitodens, so the burner has locked out. Reset once; if it returns, call a Gas Safe engineer.Related: same brand
- F.65Stop — call an engineerNo flame signal at burner start on a 2020-on Vitodens — the numeric table's equivalent of F4. Burner locked out. Check the gas is on, reset once; if it returns, call a Gas Safe engineer.Related: same brand
- EAStop — call an engineerA Lambda Pro combustion-controller code on Vitotronic-controlled 200-W, 222-F and 242-F boilers: the ionisation current during calibration was outside the permissible range or implausibly different from last time. Lockout; engineer.Related: same brand
Own a Viessmann boiler? Save it and its codes come first next time.
Related guides
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.