This fault can involve incomplete combustion and carbon monoxide.
If anyone in the property feels sick, dizzy or drowsy, or you can smell gas: open the windows, leave the building, and do not switch anything on or off. Then call the National Gas Emergency Service.
0800 111 999Viessmann F.67 fault codewhat it means and how to fix it
Ionisation current outside its permitted range on a 2020-on Vitodens; F.69, F.350 and F.351 are the same finding. The burner locks out until the electrode, gas supply and fan unit are checked by an engineer.
Take care
Get a Gas Safe registered engineer to look at your Viessmann F.67
We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.
What F.67 means
Four numbers in the numeric table carry the cause "Ionisation current lies outside the permissible range": F.67, F.69, and on the B1GA and 050-W B0HA/B0KA tables F.350 and F.351 as a pair. All are "Burner in a fault state". On these boilers the ionisation current is not only proof of flame but the signal the electronic combustion controller regulates air ratio from — Viessmann's appendix explains that the current peaks at an air ratio of 1 and the controller holds the burner between λ 1.2 and 1.5 by reading it — so a current the controller cannot make sense of is a combustion it cannot regulate, and it stops. F.67's measures start outside the burner: "Check gas supply (gas pressure and gas flow switch), check gas solenoid valve and inlet strainer", then the electrode's distance to the burner gauze and contamination of either, and finally "If specified measures don't help, replace fan unit." F.69's are more specific: whether the insulation block is touching the electrode ceramic, a gas-valve test at the lower heating output for about four minutes under service menu "b.6" (if the fault occurs, the HBMU heat management unit is replaced), then switching to the upper output — if the fault appears during modulation, the intake screen is checked for contamination and the fan unit replaced if necessary.
The fan unit appearing as a remedy for an electrode fault is not a misprint. On these Vitodens the gas/air mixture is formed in the fan unit's venturi and a contaminated intake screen or a worn fan skews the mixture, which the ionisation reading then reports as implausible. It is also why Viessmann's note about deposits on electrodes indicating foreign bodies in the combustion air matters: a boiler in a utility room full of tumble-dryer lint or laundry aerosols will show these codes long before a boiler in a clean cupboard. The householder's options are the single arrow-key reset and the call to the contractor if the code recurs.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| Ionisation electrode gap or contamination | Too far from the gauze, coated, or with the insulation block touching its ceramic (F.69's first check). Cheap, common, and the first thing replaced. | Common |
| Gas supply or gas solenoid valve strainer | Low working pressure or a strainer blocked with debris from the pipework changes the mixture at the burner. F.67's first measure. | Common |
| Contaminated intake or fan unit | Dust, lint or aerosol residue on the intake screen, or a fan unit whose venturi no longer meters air correctly. Viessmann's final remedy on both rows. | Occasional |
| HBMU heat management unit | If the fault appears during the four-minute lower-output test in F.69's procedure, the unit itself is replaced. Rare. | Rare |
Can you fix it yourself?
Stop — this needs an engineer
What it costs to fix
Typical repair cost
£80–£300
Time on site
1h 30m
An electrode at the low end; a fan unit at the top. A heat management unit would exceed the range but is the least likely finding.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Parts you may need
We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.
Viessmann ionisation (flame-monitoring) electrode
£20–£55Authorised Viessmann parts distributor
Price checked 28 September 2026
Viessmann gas train (gas valve assembly)
£150–£320Authorised Viessmann parts distributor
Price checked 28 September 2026
Viessmann Vitodens fan
£150–£300Authorised Viessmann parts distributor
Price checked 28 September 2026
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Related Viessmann fault codes
- EAStop — call an engineerA Lambda Pro combustion-controller code on Vitotronic-controlled 200-W, 222-F and 242-F boilers: the ionisation current during calibration was outside the permissible range or implausibly different from last time. Lockout; engineer.Related: combustion control
- F.352Stop — call an engineerThe combustion controller measured carbon monoxide above its limit on a 2020-on Vitodens and locked the burner out. Leave it off. The whole flue gas path is inspected by a Gas Safe engineer.Related: combustion control
- F.346Stop — call an engineerThe combustion controller on a 2020-on Vitodens could not calibrate its ionisation current. F.372, F.464, F.468 and F.377 lock out; F.374 to F.376 restart by themselves. Gas supply, electrode, flue and condensate: engineer's checks.Related: combustion control
- F.347Stop — call an engineerFlue gas recirculation detected on a 2020-on Vitodens — exhaust is getting back into the combustion air. F.463 adds contaminated air. Burner locked out; flue inspection by a Gas Safe engineer.Related: combustion control
- F4Stop — call an engineerNo flame signal was detected during burner start on any two-character Vitodens, so the burner has locked out. Reset once; if it returns, call a Gas Safe engineer.Related: same brand
- F.74Get it checkedSystem pressure too low on a 2020-on Vitodens with the numeric display. The burner and pump stop until the pressure is back. Viessmann tell the householder to top up below 1.0 bar.Related: same brand
Own a Viessmann boiler? Save it and its codes come first next time.
Related guides
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.