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Viessmann F3 fault codewhat it means and how to fix it

Stop — call an engineerBoilerVitodens 100 WB1A, 100-W WB1A to B1HC/B1KC, 111-W B1LA to B1LD, 050-W BPJD; also Vitotronic-controlled 200-W B2HA/B2HB, 222-F B2TA, 242-F B2UALast updated

The control unit saw a flame signal before it had opened the gas — a flame where there should be none, or a false signal from the ionisation electrode. Lockout; Gas Safe engineer.

Get a Gas Safe registered engineer to look at your Viessmann F3

We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.

What F3 means

F3 reads "Burner in a fault state — Flame signal is already present at burner start" on every two-character Vitodens control unit, the WB1A included. It is the inverse of F4: rather than no flame when one was expected, the flame-monitoring circuit reports a flame at the moment the burner control unit is about to start the sequence, before the gas train has been opened. A control unit that cannot trust its own flame signal cannot safely release gas, so it locks out. Viessmann's measure is short — "Check ionisation electrode and connecting cable" — because in practice a false flame signal is almost always the electrode or its lead leaking to earth, or a contaminated electrode conducting when it should not. A gas train genuinely passing gas with the burner off is the rarer and more serious reading of the same code, which is why this page carries the carbon monoxide flag and no householder steps.

The reset is the one for your unit — rotary selector to RESET for under two seconds on WB1B, WB1C and B1HA/B1KA; "R" touched for about two seconds on B1HC/B1KC; the Reset key on a WB1A; MODE and OK on a 050-W BPJD — and Viessmann allow one attempt before the contractor is called. If F3 comes back, do not keep resetting it. F3 keeps the same meaning on the Vitotronic-controlled 200-W, 222-F and 242-F, where the reset is the "R" key on the control unit and the B2HB edition adds "check system for condensate backup"; on the 2020-on numeric-table units the equivalent row is F.68 (flame signal is already present at burner start), which has its own page.

What causes it

Causes of the Viessmann F3 fault code, most common first
CauseWhat is actually happeningHow likely
Ionisation electrode or lead shorting or leaking to earthA cracked ceramic, a lead resting on the burner door or a damp connector lets the flame-monitoring circuit see current with no flame. The most common cause by a wide margin, and the only one in Viessmann's measures column.Common
Contaminated or bridged electrodeDeposits on the electrode tip or a bent electrode touching the burner surface conduct the ionisation current directly.Occasional
Gas train not closing fullyA flame still present from the previous cycle because gas is passing a valve that should be shut. Rare, and the reason F3 is treated as a gas-safety fault rather than a sensor fault.Rare
Burner control unit flame amplifier faultThe circuit that reads the ionisation current can itself fail high. Diagnosed by elimination after the electrode and lead have been proven.Rare

Can you fix it yourself?

What it costs to fix

Typical repair cost

£80–£320

Time on site

1h 15m

Usually an electrode and lead. A gas train replacement, if that is the cause, is the high figure; a control unit higher still.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Parts you may need

We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.

Viessmann ionisation (flame-monitoring) electrode

£20–£55Authorised Viessmann parts distributor

Price checked 28 September 2026

Viessmann gas train (gas valve assembly)

£150–£320Authorised Viessmann parts distributor

Price checked 28 September 2026

Viessmann burner control unit (control unit PCB / HBMU heat management unit)

£250–£500Authorised Viessmann parts distributor

Price checked 28 September 2026

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Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

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