This fault can involve incomplete combustion and carbon monoxide.
If anyone in the property feels sick, dizzy or drowsy, or you can smell gas: open the windows, leave the building, and do not switch anything on or off. Then call the National Gas Emergency Service.
0800 111 999Viessmann F8 fault codewhat it means and how to fix it
The gas train closed later than the control unit expected when the burner shut down. Viessmann treat it as a gas valve fault: lockout, no reset by the householder, Gas Safe engineer.
Stop — this needs an engineer
Get a Gas Safe registered engineer to look at your Viessmann F8
We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.
What F8 means
F8 is "Burner in a fault state — Fuel valve closes too late" on the WB1A, WB1B, WB1C, B1HA/B1KA, B1HC/B1KC, the 111-W B1LA to B1LD and the 050-W BPJD. When the burner is told to stop, the control unit watches the flame signal disappear and expects it to do so within a defined time after the gas train is de-energised. If the flame persists past that window the only explanation the control unit will accept is that the fuel valve did not close when it was told to, and it locks out. Viessmann's measures are "Check gas train. Check both control paths." — the two control paths being the two independent ways the control unit drives the valve shut, either of which failing is a safety-chain fault.
Because the fault is about a valve that may be passing gas, this page gives no householder steps and carries the carbon monoxide flag. A single reset on the unit's own control (rotary selector to RESET on WB1B/WB1C/B1HA, "R" for two seconds on B1HC, the Reset key on WB1A, MODE and OK on BPJD) is what Viessmann's operating instructions allow before the contractor is called; an F8 that clears and returns is a gas train on its way out, not a glitch. The Vitotronic-controlled 200-W, 222-F and 242-F carry the same F8 — worded "Fuel valve or modulation valve will not close" in the 2019 B2HB edition, with "Check the gas train and replace if required. Press reset button R." — and the 2020-on numeric-table units report it as F.370 (gas valve or modulation valve will not close), which has its own page. A numeric-display boiler showing a plain 8 with the triangle is a different matter altogether — F.8 there is a cylinder temperature sensor short circuit, covered under 50/58.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| Gas train slow to close | Wear or contamination in the valve seat means the armature does not drop cleanly when de-energised, so gas continues for a moment after the command to stop. The first of Viessmann's two measures. | Common |
| Control path fault to the gas train | One of the two drive paths from the burner control unit to the valve is stuck energised — a relay or output on the control unit. The second measure, "check both control paths". | Occasional |
| Ionisation electrode holding a false flame signal | If the electrode keeps reporting a flame after the gas has genuinely stopped, the control unit reads it as a valve that closed late. Proven by checking the electrode before condemning the valve. | Occasional |
Can you fix it yourself?
Stop — this needs an engineer
What it costs to fix
Typical repair cost
£150–£450
Time on site
1h 30m
A gas train replacement is the usual outcome. If the control unit output is at fault the control unit is replaced instead, which is the higher figure.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Parts you may need
We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.
Viessmann ionisation (flame-monitoring) electrode
£20–£55Authorised Viessmann parts distributor
Price checked 28 September 2026
Viessmann gas train (gas valve assembly)
£150–£320Authorised Viessmann parts distributor
Price checked 28 September 2026
Viessmann burner control unit (control unit PCB / HBMU heat management unit)
£250–£500Authorised Viessmann parts distributor
Price checked 28 September 2026
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Related Viessmann fault codes
- F4Stop — call an engineerNo flame signal was detected during burner start on any two-character Vitodens, so the burner has locked out. Reset once; if it returns, call a Gas Safe engineer.Related: ignition and gas supply
- F.65Stop — call an engineerNo flame signal at burner start on a 2020-on Vitodens — the numeric table's equivalent of F4. Burner locked out. Check the gas is on, reset once; if it returns, call a Gas Safe engineer.Related: ignition and gas supply
- F3Stop — call an engineerThe control unit saw a flame signal before it had opened the gas — a flame where there should be none, or a false signal from the ionisation electrode. Lockout; Gas Safe engineer.Related: ignition and gas supply
- E5Get it checkedViessmann call E5 an "internal fault" but their only instruction is to check the ionisation electrode and its cables — a flame-monitoring fault, blocked not locked, and one for a Gas Safe engineer.Related: ignition and gas supply
- F.357Get it checkedInsufficient gas supply on a 2020-on Vitodens. F.353 is the softer version with output reduced; F.467, F.383 and F.384 blame calibration or a contaminated gas line. Check the gas is on, then call an engineer.Related: ignition and gas supply
- F.359Stop — call an engineerNo ignition spark on a 2020-on Vitodens, so the burner locked out before it could light. Ignition electrode, ignition module or heat management unit: a Gas Safe engineer's diagnosis.Related: ignition and gas supply
Own a Viessmann boiler? Save it and its codes come first next time.
Related guides
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.