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Worcester Bosch A6 fault codewhat it means and how to fix it

Get it checkedBoilerGreenstar CDi Classic, where the two-character display shows A6 alone and the appliance is not available for any demand; Greenstar Highflow CDi ErP and FS CDi ErP, where the same fault is d3, external temp limiter; Greenstar CDi Compact, Si Compact and 27i/30i System Compact, where it is D3 with 232 beneath it, external cut-off switch activated. Not published in the Greenstar i ErP table. Greenstar 8000 Life, 8000 Style, 8000+, 4000 and 2000 show 232 alone — boiler locked by external switching contact — and Worcester's UK note is that the external cut-off switch is not used here, so nothing should be plugged into the red I3 connection; a third-party condensate pump wired to it can also block the boiler. The 2004 to 2007 Greenstar HE range shows d3 alone — jumper 8-9 not detected: connector not connected, link missing, or the underfloor heating limiter tripped.Last updated

The boiler thinks an external limit thermostat has opened — usually the underfloor heating stat — or the link that stands in for one is missing. Nothing runs until that circuit is closed again.

Take care

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a Gas Safe registered engineer to look at the Worcester Bosch properly.

Get a Gas Safe registered engineer to look at your Worcester Bosch A6

We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.

What A6 means

Worcester's Heatronic boards have a pair of terminals, 8 and 9 on the ST8 connector, reserved for an external temperature limiter. On an underfloor heating system that is the stat that stops the floor being cooked if a mixing valve fails; on a plain radiator system nothing is connected and a wire link is fitted across the two terminals instead. A6 on a CDi Classic means the board sees that circuit open, and Worcester's service booklet reads it as the external underfloor heating thermostat defective, with the appliance not available for any demand.

On the Greenstar Highflow CDi and FS CDi the same fault is d3, external temp limiter, and the manual's remedy is blunt: connect terminals 8 and 9 on ST8. On the Compact ranges it is D3 with 232 beneath it, external cut-off switch activated. So the code has three spellings across three generations and one meaning.

In practice it appears in two situations. Either the underfloor stat has genuinely tripped or failed open, in which case the floor circuit needs looking at before the boiler; or somebody has been inside the boiler — a control board swap, a wiring tidy — and the link has come out or been left off. The second is the common one after a repair, and it is why Worcester's fault procedure starts with the question of whether anything is connected at ST8 at all before it touches the thermostat. It is an electrical interlock doing its job, not a combustion fault, and the boiler is not damaged by it.

What causes it

Causes of the Worcester Bosch A6 fault code, most common first
CauseWhat is actually happeningHow likely
Link missing from ST8 terminals 8 and 9No underfloor thermostat is fitted, and the wire link that should bridge the terminals has been dislodged or left off after work on the board. Worcester's first step is to check whether anything is connected there.Common
Underfloor heating limit thermostat trippedThe floor circuit has run too hot — usually a mixing valve or its actuator — and the stat has opened as designed. It will not close until the floor has cooled, and the fault behind it needs finding.Common
Thermostat or its wiring open circuitA failed stat or a broken lead reads the same as a tripped one. Worcester's procedure checks the thermostat for continuity, then the harness between it and the board.Occasional
Control board input faultIf the link is fitted, the stat is closed and the harness is sound, Worcester's last step is the control board, transferring the service settings across.Rare

Can you fix it yourself?

What it costs to fix

Typical repair cost

£90–£250

Time on site

30 minutes

Refitting the link £90–£140 for the visit. Replacement underfloor limit thermostat £120–£250 fitted. A control board is the last resort and is unlikely to be needed.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Parts you may need

We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.

Worcester Bosch Greenstar control board (PCB)

£250–£450Authorised Worcester parts distributor

Price checked 28 September 2026

Own this appliance and had this code? . Nothing is published until a person has read it.

Common questions about Worcester Bosch A6

I have no underfloor heating. Why would this appear?

Because the terminals then need a link across them and it has come out. Worcester's remedy for the d3 version on the Highflow is literally connect terminals 8 and 9 on ST8. It usually follows a board swap or a wiring tidy.

Is A6 the same as d3 and D3 232?

Yes. A6 is the CDi Classic's spelling, d3 the Highflow and FS CDi's, and D3 232 the Compact ranges'. All three mean the external limiter circuit at ST8 is open.

Can I just reset it?

A reset will not clear it while the circuit is open. If the underfloor stat has tripped, wait for the floor to cool and it may close on its own; if the link is missing, nothing changes until it is refitted.

Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

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