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FaultcodeCheck

LG CH fault codewhat it means and how to fix it

Get it checkedFridge or freezerLast updated

LG’s master list calls this a refrigerant leak. Their per-code article is more careful: a cooling-power inspection code that can be temporary in use, with a five minute reset before the service call.

Take care

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get a qualified refrigeration engineer to look at the LG properly.

When did the code first appear?

The right answer depends on what you can see. Pick the one that matches.

Choose the option on the left that matches what your appliance is doing, and the answer for that case appears here.

It appeared after the fridge was installed or moved

LG’s wording: there may be a problem with the cycle — refrigerant leakage, compressor failure, valve failure. This is the case the master list’s leak description is about.

Do not keep resetting it. Book an LG service technician or a refrigeration engineer, and tell them when the code appeared.

It appeared while the fridge was in normal use

LG say the code can appear temporarily when the door has been left open for a long period, the electricity supply has become unstable, or from other electrical factors.

Turn the power off at the plug or breaker, restore it about five minutes later, and give it a day. Book a technician only if the same symptoms recur.

What CH means

CH and CL are the two codes in this category where a manufacturer’s code list states in plain terms that the appliance has detected a refrigerant leak, and LG publish two documents about them that read very differently. The master code list gives CH as a high side of cycle leak, indicating a refrigerant leak on the high pressure side, which can be caused by a faulty valve, and says it appears when the temperature and compressor sensors show abnormal values; CL is the same finding on the lower side, and both sit under the blanket instruction to request service. Their dedicated article for ER(E) CH/CL is more careful and more useful. It calls the code an inspection code that notifies of a symptom of a refrigerator temperature defect when degraded cooling power is detected, twenty-four hours after power is applied at installation, and it then splits the answer by when the code appeared.

If it appeared after a new installation or a relocation, LG say there may be a problem with the cycle — refrigerant leakage, compressor failure, valve failure and so on — and it should be checked by an LG service technician. If it appeared while you were using the appliance, LG say it can appear temporarily when the door has been left open for a long period, when the electricity supply becomes unstable, or from other electrical factors; turn the power off or trip the breaker, reset it about five minutes later, and have it checked by a technician only if the same symptoms recur. Read together, the two documents say the same thing at different resolutions. What the appliance has noticed is a pattern rather than the gas itself: the compressor is running and the temperatures are not behaving the way a correctly charged system behaves, so the board infers lost cooling power. A door left open and a genuine leak look alike to that test, which is why LG allow one reset in the in-use case and none after an installation or a move, when the pipework has just been handled.

Two things are worth knowing before the call. The sealed system is not serviceable at any owner skill level, and the refrigerant in a modern domestic fridge is R600a isobutane, which is flammable. LG’s own gas smell article is the practical test: if refrigerant is leaking the fridge and freezer compartments will not cool and food may thaw, so if the food is still frozen or cold, the smell is probably not the refrigerant. Economically, a confirmed sealed system leak on a domestic fridge is usually the point at which the appliance is replaced rather than repaired, because recovering, repairing and recharging the circuit costs more than most fridges are worth. One terminology correction, because it is nearly universal in UK repair content and wrong: R600a is a hydrocarbon and is not an F gas, so F-Gas certification does not apply. The person to call is a competent refrigeration engineer. F-Gas does cover older appliances charged with R134a, and the rating plate inside the appliance tells you which yours is.

What causes it

Causes of the LG CH fault code, most common first
CauseWhat is actually happeningHow likely
The door was left open for a long time, or the supply was unstableLG’s named causes for a CH or CL that appears during use. The board sees cooling power fall, cannot tell why, and raises the inspection code. LG treat it as temporary and give a reset.Common
A leak on the high pressure side of the circuitLG’s stated meaning for CH in the master list, and the first of the cycle problems they name after an installation or a move. The loop between the compressor and the condenser has lost charge.Occasional
A faulty valve or a compressor failureLG name both. A valve that is not sealing, or a compressor that is running without pumping, produces the readings that look like lost charge.Occasional
Physical damage to the pipeworkWhy LG treat a code that follows a relocation differently. The pipes are exposed at the back and buried in the walls elsewhere, and LG’s moving guidance warns that vibration or impact can damage the refrigerant lines.Rare

What to try yourself

  1. Work out which case you are in. LG split the answer by whether the code appeared after a new installation or relocation, or while the appliance was in use.

  2. If it appeared in use, do LG’s reset: turn the power off at the plug or trip the breaker, and restore it about five minutes later. Check the door had not been left open and that nothing is on a shared extension lead.

  3. If it appeared after installation or a move, or if it comes back after the reset, book an engineer. LG’s instruction for both is a service technician, and a second reset tells you nothing.

    If you can smell gas near the appliance, or the pipework has been pierced, follow the smell-of-gas guidance instead of this page: ventilate, keep flames and switches away, and do not plug anything in or out nearby.

Get a qualified refrigeration engineer to look at your LG CH

We do not pass enquiries to a repair firm, so there is no form here. When you book a qualified refrigeration engineer, tell them the make, the model and the exact code or message on the display, and ask whether they carry parts for this make — that is what turns one visit into a repair rather than a quote.

What it costs to fix

Typical repair cost

£0

Time on site

30 minutes

Nothing if LG’s reset clears a code that appeared in use. A confirmed sealed system leak on a domestic fridge usually means replacing the appliance rather than repairing it, so the realistic figure is the cost of a new one. Get an assessment before committing either way.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Own this appliance and had this code? . Nothing is published until a person has read it.

Common questions about LG CH

Is it dangerous to keep using the fridge?

LG do not treat it as an emergency. Their instruction is a five minute power reset if it appeared in use, and a service technician if it recurs or if it appeared after installation or a move. The refrigerant in a modern domestic fridge is flammable, so if there is a smell of gas near the appliance the right response is to ventilate the room and keep flames and switches away from it. If there is no smell and the appliance is cooling, the risk is low; if it has stopped cooling as well, LG’s gas smell article says to contact a qualified service technician for diagnosis.

Can it be recharged?

Technically a refrigeration engineer can repair and recharge a sealed system. Economically it rarely makes sense on a domestic fridge, because the labour involved usually approaches or exceeds the price of a replacement appliance. Ask for an assessment and a figure before deciding.

Do I need an F-Gas registered engineer?

Not for a modern appliance. R600a isobutane is a hydrocarbon and the UK F gas regime covers HFCs, PFCs and SF6, so F-Gas certification does not apply to it — the right description is a competent refrigeration engineer. Older fridges charged with R134a are a different matter, because that is an HFC and F-Gas does apply. The rating plate inside the appliance says which yours uses.

What is the difference between CH and CL?

Which side of the circuit LG believe has lost cooling power. CH is the high pressure side and CL is the lower side. LG’s per-code article treats them as one code, and from an owner’s point of view they mean the same thing and lead to the same steps.

Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer support portal
  • Trade body guidance

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

Read our full verification process

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