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FaultcodeCheck

Daikin E7 fault codewhat it means and how to fix it

Get it checkedHeat pumpDaikin Altherma outdoor units. Shown as E7 on older displays and E7-00 on the Altherma LT split from at least 2018 and on all Altherma 3 controllers.Last updated

The outdoor unit fan did not start within thirty seconds of being told to. Daikin’s checks are the fan motor and the main PCB; what you can check is whether anything is stopping the blades.

Take care

Some of this is safe to check yourself, but the repair itself is not. If the fault comes back after one reset, stop resetting it and get an F-Gas certified heat pump engineer to look at the Daikin properly.

What E7 means

E7 is "OU: Malfunction of outdoor unit fan motor", and the service manual gives the trigger with unusual precision: the fan does not start 15 to 30 seconds after the ON signal. Daikin add a caveat worth knowing — the code can also be triggered while the fan is actually running, if the sensor that reports its rotation gives a faulty signal — so a fan you can see turning does not rule E7 out. The unit stops, and the reset is manual at the user interface.

Daikin’s remedy list is two items long, fan motor then main PCB, and both are inside the outdoor unit. That leaves the owner one legitimate question, which Daikin’s list assumes has already been answered: is anything physically stopping the fan? The outdoor unit’s fan sits behind a guard in the weather, and a blade jammed by ice after a defrost that did not clear, packed leaves, a stick through the grille, a nest or drifted snow will fail to start on cue exactly as a dead motor would. If the blades are free and the guard is clear, the motor or the board that drives it has failed and there is nothing further to do outside.

Two safety points. The unit will try the fan again when it is reset, so the guard is not a place for fingers while the unit is powered. And the coil behind the fan is the refrigerant circuit, thin aluminium fins with R32 pipework through them, so clearing ice means letting it melt, not chipping at it. If E7 arrives with the outdoor unit iced solid, the fan is the symptom and the defrost is the problem; say so when you book.

What causes it

Causes of the Daikin E7 fault code, most common first
CauseWhat is actually happeningHow likely
Fan blades jammed by ice or debrisNot on Daikin’s two-item list because it is assumed checked. Ice after a failed defrost, leaves, a stick or a nest all stop a fan starting on cue.Common
Fan motor failedDaikin’s first check. DC fan motors on outdoor units fail with age and weather, often after a period of noisy running.Common
Rotation sensor giving a faulty signalDaikin’s own caveat: the code can appear while the fan is running if the signal reporting its rotation is wrong. The fan looks fine and the code says it is not.Occasional
Main PCB faultDaikin’s second check. The board that drives the fan, established once the motor tests good.Occasional

What to try yourself

  1. Switch the outdoor unit off at its isolator before going near the guard. A reset will try the fan again, and a fan freed of debris starts the moment it can.

    Never put anything through the fan guard on a live unit.
  2. Look through the guard for what might be stopping the blades: ice, leaves, a stick, a nest, snow. Clear what you can from outside the guard, and clear anything stacked against or growing around the unit.

  3. If the blades are iced, let the ice melt. Do not pour hot water on the unit or chip at the fins; the coil behind the fan is the refrigerant circuit.

  4. Restore power, reset once, and if E7 returns with the blades free, book your installer. The motor and the main PCB are Daikin’s remedies and both are inside the casing.

Get an F-Gas certified heat pump engineer to look at your Daikin E7

We do not pass enquiries to a repair firm, so there is no form here. When you book an F-Gas certified heat pump engineer, tell them the make, the model and the exact code or message on the display, and ask whether they carry parts for this make — that is what turns one visit into a repair rather than a quote.

What it costs to fix

Typical repair cost

£0–£600

Time on site

20 minutes

Nothing if the blades were blocked. An installer visit is typically £90 to £180; a replacement fan motor is £250 to £400 fitted, and a main PCB is the expensive end.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Own this appliance and had this code? . Nothing is published until a person has read it.

Common questions about Daikin E7

The fan is turning but the code is showing. How?

Daikin publish exactly this case: the code can be triggered while the fan is running if the sensor reporting its rotation gives a faulty signal. The fan is fine; the feedback is not. It still needs the engineer, but it tells them where to look.

Can I run the heating without the fan?

The heat pump will not, because the fan is how it takes heat from the air. The backup heater may carry the house depending on configuration, at a much higher running cost, so a fan fault in winter is worth a prompt visit rather than a routine one.

Is a fan motor expensive?

Moderately. A replacement outdoor fan motor on an Altherma is typically a few hundred pounds fitted, and it does not involve the refrigerant circuit, so it is a straightforward job for a Daikin engineer or your installer. The main PCB is the dearer outcome.

Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer technical and service documentation

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

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