Samsung DV9400B Bespoke AI fault codes
Heat pump. The generation that displays sentences instead of codes. Its manual carries HCL, which Samsung’s website does not.
Codes on the DV9400B Bespoke AI follow the same Samsung scheme as the rest of the range. Where a code behaves differently on this generation, the code page says so.
Samsung fault codes
Every published Samsung code. Open a code to see which models and years it applies to.
- NCSamsung’s prompt to deal with the lint filter. Rated more seriously here than Samsung rate it, because a blocked filter on a dryer is not the same as a blocked filter elsewhere.Get it checked
- 5CThe machine cannot get rid of its condensed water. Samsung group four causes under this code and the commonest is simply a full tank.Usually simple to fix
- HCThe compressor is overheating. Samsung’s website tells you to get an electrician to check the heating element — your machine does not have one, and their own manual says clean the heat exchanger.Get it checked
- dCThe dryer thinks the door is open. Samsung name a cause most people would never guess: the child lock can produce this on a machine that is not even running.Usually simple to fix
- HCLThe refrigerant has leaked out of the sealed circuit. It is propane, and Samsung’s instruction is that the machine must not be used at all until an engineer has been.Stop — call an engineer
- NC2The inner cover of the heat exchanger is not fitted properly. Usually something an owner has just done, and usually fixable in a minute.Get it checked
- tC5The sensor watching the compressor temperature is not reporting properly. Samsung ask for a longer pause than usual before you try again.Get it checked
- 3CThe inverter motor that turns the drum is not doing what the board asked. Samsung want one restart before you conclude anything.Get it checked