Hotpoint washing machine fault codes
Hotpoint washing machines report faults as an F followed by two digits, and Hotpoint publish fourteen of them: F01, F02, F03, F05, F06, F07, F08, F09, F11, F12, F13, F15, F16 and F18. There is no F04, F10, F14, F17 or F19 on a Hotpoint, so a code in one of those slots has been misread. Four of the fourteen come with something Hotpoint suggest you try yourself — F01, F05, F06 and F18 — and the other ten carry a phone number and nothing else, which is the single most useful thing to know before you start. Two of the codes are scoped: F13 applies to washer dryers only and F16 to top loaders only. The machines are the same as Indesit under the badge, so the code list is identical across both brands, and F06 carries a door lock recall that is still open on machines built between October 2014 and February 2018.
Where the code shows on a Hotpoint
Machines with a digital display show the code directly, and Hotpoint’s own manuals note that the Options and Start/Pause lamps flash rapidly alongside it — a rapid flash means a fault, while a slow green flash means the machine is on but not started and an amber flash means paused. Machines with no display signal the code through the indicator lights instead, and this is where most guidance online goes wrong: Hotpoint’s tool asks which LEDs are lit, in sequence, and offers separate horizontal and vertical panel layouts. It is a pattern, not a flash count, so tables claiming five flashes means F05 do not match how the manufacturer reads these machines. That tool also has a defect worth knowing about, because it ships a duplicate of the F09 answer in the slot that should hold F11. A reader with a genuine pump circuit fault is told they have a software fault. The Aqualtis AQ113D book lists no F codes at all: a fault shows as the phase-in-progress lights flashing rapidly together with the On/Off light, and the book’s only answer is the one-minute switch-off. A flashing EASY IRON light on an Aqualtis with the drum turning slowly is not a fault — it is the Easy Iron option holding the load at the end of the cycle, and the book says to press Start/Pause or Easy Iron to finish. Hotpoint’s printed manuals also render the codes with a hyphen, as F-01, while every one of their web pages writes F01.
How to reset a Hotpoint
Hotpoint publish one reset, in two versions that do not agree. The support rows for F01 and F18 say: disconnect (unplug) the appliance from the mains for a minimum of two minutes, reconnect, wait thirty seconds, then try again — and those two codes are the only ones the support pages offer it for. The printed books for the NSWM 1043C, the WMAOD 844 and the Aqualtis AQ113D say, for any code shown with the lights flashing rapidly: switch off, unplug, wait approximately one minute, switch back on, with no second wait. Neither document mentions the other. Doing the longer version satisfies both, which is the only reason these pages use it. Unplug at the socket rather than switching off at the panel, and give it the full time. On the codes where Hotpoint do not offer it, repeating it is not going to help. Separately, and not a reset: if your machine turns its drum but never fills and shows no code at all, it is in shop demo mode. The NSWM 1043C book says to switch it off, hold Start/Pause, press On/Off within five seconds, and hold both for two seconds; the Aqualtis book, whose display shows the word DEMO, says to switch off and hold Start/Pause and On/Off together for three seconds, after which the language needs setting again. Hotpoint publish neither procedure on their support pages.
Most common Hotpoint faults
The Hotpoint codes people look up most.
- F05Get it checkedThe machine cannot pump out, so the door stays locked with water inside. Hotpoint treat it as an owner job, and two of their own documents agree on the causes.
- F06Get it checkedA door lock fault — and the one code on this machine with an open safety recall behind it. If yours was built between October 2014 and February 2018, check the recall before anything else.
- Flashing lightsUsually simple to fixNo display, just lights? Hotpoint decode them by which are lit, not how many times they flash — and every "count the flashes" table online is wrong.
- F11Get it checkedA pump circuit fault — water left in the drum. If you found this through the flashing lights tool you were told it was a software fault, because that tool has a bug.
Every Hotpoint fault code
15 published codes. Filtering happens in the page — every one is in the HTML.
Showing 15 of 15 codes
Hotpoint models
Codes can differ between generations. Check yours.
Guides that help with Hotpoint faults
How to reset a washing machine, and what it will not fix
What each manufacturer says about resetting, how long to wait, the codes where a reset is the wrong move, and the displays that only look like faults.Read the guideWashing machine repairs you can do yourself — where to stop
No law stops you repairing your own washing machine, so the line is drawn by what is inside the cabinet. Where it falls, and the recall to check first.Read the guideHow to find your washing machine’s model and serial number
The rating plate is in one of three places, and the brand decides which. Where each manufacturer says to look, and which of the numbers on it you need.Read the guide
Looking for Hotpoint’s own support? www.hotpoint.co.uk. We are not affiliated with Hotpoint.