Viessmann F5 fault codewhat it means and how to fix it
The fan is not running at the speed the boiler expects, so combustion cannot be verified and the burner is prevented from firing.
Take care
What can you hear?
The right answer depends on what you can see. Pick the one that matches.
Choose the option on the left that matches what your appliance is doing, and the answer for that case appears here.
Nothing at all
The fan is not turning.
Book an engineer; usually a single-visit replacement.
Rattling or droning
Worn bearings on the way out.
Fan replacement, and worth doing before it strands you.
The terminal outside is obstructed
Restricted flue. The fan cannot reach speed and combustion products cannot clear.
Do not run the boiler. This needs a Gas Safe registered engineer.
What F5 means
F5 is a fan fault on the Vitodens range. The control board commands a fan speed and reads back the actual speed; when the two disagree it will not permit the burner to fire, because it cannot confirm that combustion air is being supplied and flue gases cleared. Worn bearings are the usual physical cause and they generally announce themselves with weeks of noise beforehand. The alternative is a restriction in the flue or air intake, which produces the same reading but carries a genuine combustion risk, so a competent engineer will check the flue rather than simply fitting a fan and leaving.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| Worn fan bearings | Usually preceded by a rattle or drone on startup for weeks or months. | Common |
| Restricted flue or air intake | Nesting, debris, or a structure built too close to the terminal. | Occasional |
| Fan speed feedback fault | The fan runs correctly but the board cannot read its speed. | Occasional |
| Control board fault | The board is not driving the fan correctly. Diagnosed by elimination. | Rare |
What to try yourself
Check the flue terminal outside for nests, debris, or anything newly built close to it.
Look only — never push anything into a flue terminal.Listen at startup and note any rattle, drone or grinding to tell the engineer.
Reset once, and stop if it returns.
Get a Gas Safe registered engineer to look at your Viessmann F5
Gas Safe Register engineers only. No obligation.
What it costs to fix
Typical repair cost
£240–£420
Time on site
1h 30m
Fan replacement £240–£420 fitted. Flue terminal clearance £90–£180.
Typical UK prices including parts and labour, updated August 2026. Your quote may differ.
Parts you may need
We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.
Worcester Bosch Greenstar fan assembly
87161431070£130–£250Authorised Worcester parts distributor
Price checked 5 August 2026
What other owners found
Nobody has shared what worked for them on this code yet. If you have had it, you would be the first — and it genuinely helps the next person.
Related Viessmann fault codes
- F9Get it checkedThe fan is not reaching the speed the burner control unit requires. The burner is blocked until it does.Related: fan and flue
- A9Get it checkedThe condensate drain is blocked and cannot flow freely. Worth checking the external pipe before you call anyone.Related: fan and flue
- C6 224Get it checkedThe fan is not reaching the speed the boiler asked for, so combustion cannot be confirmed as safe and the burner has been prevented from firing.Related: fan and flue
- E16Get it checkedThe control board cannot confirm the fan is running at the speed it asked for, so it will not let the burner light. This one needs an engineer.Related: fan and flue
- F.32Get it checkedThe fan is not running at the speed the boiler expects, so combustion cannot be verified as safe and the boiler has locked out.Related: fan and flue
- E160Get it checkedThe fan is not running at the speed the appliance expects. Baxi direct engineers to check the fan and its cable, in that order.Related: fan and flue
Related guides
Common questions about Viessmann F5
What does a Viessmann fan cost?
Typically £240 to £420 fitted. Viessmann parts sit slightly above the market average, but the fans are long-lived — fifteen years is not unusual.
Is the noise before failure a reliable warning?
Usually. A fan that has started rattling or droning at startup is a bearing wearing out, and you generally get weeks or months of notice. Replacing it at a time you choose costs the same as being stranded and paying an emergency rate.
Could a bird nest cause this?
Yes, and spring is when it happens. Flue terminals are warm and sheltered. Even a partial obstruction stops the fan reaching commanded speed, and the boiler locks out rather than risk incomplete combustion.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
- Trade body guidance
Checked by Technical reviewer (Gas Safe registration to be displayed on appointment) on 5 August 2026.