Viessmann FA fault codewhat it means and how to fix it
The fan did not come to rest when the control unit expected it to — "fan idle state not reached". A lockout on the fan or its control, for an engineer.
Take care
Get a Gas Safe registered engineer to look at your Viessmann FA
We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.
What FA means
FA is the mirror of F9. The row reads "Burner in a fault state — Fan idle state not reached" on the B1HA/B1KA, B1HC/B1KC, 111-W B1LB and B1LD and the 050-W BPJD; the older WB1A, WB1B and WB1C editions word the same cause "Fan not at standstill". Between burner cycles, and before it starts a new one, the burner control unit expects the fan to have stopped and to read zero speed from the tacho signal. If the fan is still turning — or the control unit is being told it is — the start sequence cannot begin from a known state and the unit locks out. Viessmann's measures are "Check the fan, fan connecting cables and fan control. Press Reset."
A genuinely free-running fan that will not stop is unusual; the commoner reality behind FA is a tacho signal that is noisy or stuck, so the control unit sees speed where there is none, and that traces to the low-voltage fan lead and its plug or to the fan's own electronics. On the Vitotronic 200-W B2HB the row is widened to "Fan idle state or set speed not reached", which folds the F9 complaint into the same code. The householder's part is the single reset for the unit (rotary selector to RESET under two seconds on WB1B, WB1C and B1HA; "R" for two seconds on B1HC; Reset key on WB1A; MODE and OK on BPJD; reset button R on a Vitotronic unit), then the contractor if it returns. On the 2020-on numeric-table units the equivalent is F.72 (fan idle state not reached).
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| Fan tacho signal or control lead | The low-voltage lead that carries the speed signal back to the control unit. A poor plug connection or a chafed core reports movement that is not there. The most common finding behind FA. | Common |
| Fan electronics | The fan's own drive board produces the speed signal. When it fails the fan may run on or report incorrectly; the whole fan is the replacement part. | Occasional |
| Fan control on the control unit | The input that reads the tacho, or the output that should have brought the fan to rest. The last of Viessmann's three measures, and diagnosed by elimination. | Rare |
Can you fix it yourself?
Stop — this needs an engineer
What it costs to fix
Typical repair cost
£70–£300
Time on site
1h 15m
A lead or connector within a visit; a fan if the fan is at fault.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Parts you may need
We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.
Viessmann Vitodens fan
£150–£300Authorised Viessmann parts distributor
Price checked 28 September 2026
Viessmann burner control unit (control unit PCB / HBMU heat management unit)
£250–£500Authorised Viessmann parts distributor
Price checked 28 September 2026
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Related Viessmann fault codes
- F9Get it checkedFan speed too low during burner start. The control unit will not release gas until the fan proves it is turning fast enough, so the burner has locked out. Engineer job.Related: fan and flue
- F.71Get it checkedFan fault on a 2020-on Vitodens: F.71 and F.371 speed too low, F.72 fan still turning, F.457 sluggish or blocked, F.349 air flow not detected. Burner locked out; an engineer checks the fan unit.Related: fan and flue
- F.540Get it checkedCondensate has backed up into the heat cell of a 2020-on Vitodens; F.176 is the same finding on the 100-W and 111-W. Burner locked out. The condensate trap and drain need clearing by an engineer.Related: fan and flue
- b0Get it checkedFlue gas temperature sensor fault — b0 short circuit, b8 lead break. The burner is blocked until the sensor reads plausibly, because it is part of the flue overheat protection. Engineer job.Related: fan and flue
- FCGet it checkedOn a 100-W, 111-W or 050-W the electrical fan control in the control unit is faulty. On a Vitotronic 200-W the same letters mean a gas train or blocked flue fault. Engineer either way.Related: fan and flue
- F5Get it checkedOn the first-generation Vitodens 100 WB1A only, F5 is a faulty air pressure switch. No later Viessmann control unit has an F5 row; if yours shows one, check the type plate.Related: fan and flue
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Related guides
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.