Baxi E.04.12 fault codewhat it means and how to fix it
False flame signal on the Baxi 200/400 Combi and Combi 2: the board sees a flame with the gas off. Electrode, earthing or a very hot burner; the 200/400 manual asks for a five-second reset.
Take care
Get a Gas Safe registered engineer to look at your Baxi E.04.12
We do not pass enquiries to a repair firm, so there is no form here. Find a Gas Safe registered engineer through the Gas Safe Register, and ask to see their registration card when they arrive — it is the register, not the van, that tells you they are qualified.
What E.04.12 means
E.04.12 is "false flame signal" in the 200/400 Combi manual and "ignition failure for monitoring parasitic flame" in the Combi 2 manual, which Baxi's professional page shortens to "ignition failure — flame monitoring". It is the newer displays' version of E384 on the three-digit Baxis: the flame-sensing circuit reports a flame at a moment when there cannot be one, so the board refuses to start an ignition sequence it cannot supervise. The 200/400 table is unusually full for this code. Causes: "short-term fluctuation of the mains", "ionization current present even though there is no flame", "the burner remains very hot (CO2 too high)", "defective gas/air unit".
Remedies: "press the RESET button for 5 seconds", "replace the ionization/ignition electrode", "set the CO2", "check the gas/air unit and replace if necessary". That five-second instruction is specific to this code on the 200/400 — every other permanent fault on the range resets in three, and five normally starts the de-aeration cycle — and it is quoted here because it is the kind of detail that gets generalised wrongly. The Combi 2 table is shorter: "check the ground circuit, check the power supply voltage".
Between them the picture is an electrode whose ceramic is fouled or cracked enough to leak sensing current to earth, a poor earth that leaves the sensing circuit floating, or a burner that has been running so rich and hot that the electrode still ionises after the valve closes. The last is a combustion setting problem and the reason the 200/400 remedy includes "set the CO2". There is no householder check beyond the single reset, and the reset needs the case left alone; if E.04.12 returns, the electrode and the gas setting are the engineer's job.
What causes it
| Cause | What is actually happening | How likely |
|---|---|---|
| Electrode fouled or cracked | Deposit or a hairline crack in the ceramic gives the sensing current a path to earth and the board reads a flame. "Replace the ionization/ignition electrode" in the 200/400 remedy. | Common |
| Earthing fault | The Combi 2 table's "check the ground circuit". A boiler with a poor earth has a sensing circuit with no stable reference, and it drifts into reading a flame. | Common |
| Burner running hot, CO2 too high | The 200/400 cause "the burner remains very hot (CO2 too high)" and the remedy "set the CO2". A rich mixture leaves the electrode hot enough to keep ionising after shutdown. | Occasional |
| Mains fluctuation | The 200/400's "short-term fluctuation of the mains" and the Combi 2's "check the power supply voltage". A one-off that clears with the reset and does not return. | Occasional |
Can you fix it yourself?
Stop — this needs an engineer
What it costs to fix
Typical repair cost
£0–£450
Time on site
45 minutes
One reset costs nothing. Electrode fitted £110–£180. CO2 set-up within a service visit. Air-gas unit on a 200/400 £300–£450.
Typical UK prices including parts and labour, updated September 2026. Your quote may differ.
Parts you may need
We may earn a commission if you buy a part through one of these links. It does not change what you pay, and it does not affect which parts we list.
Baxi / Potterton / Main detection and spark ignition electrode
7686344£25–£60Authorised Baxi parts distributor
Price checked 28 September 2026
Baxi / Potterton / Main gas valve
7683968£120–£240Authorised Baxi parts distributor
Price checked 28 September 2026
Baxi / Potterton / Main main PCB
£150–£320Authorised Baxi parts distributor
Price checked 28 September 2026
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Related Baxi fault codes
- E133Get it checkedBaxi's ignition lockout: "the gas supply has been interrupted, ignition has failed or the flame has not been detected". Check the gas is on, reset once. If it returns, stop.Related: ignition and gas supply
- E.04.10Get it checkedIgnition failure on the Baxi 200/400 Combi and every Combi 2: the burner would not light after its allowed attempts. Baxi's own quick guide names it the frozen-condensate code you can fix yourself.Related: ignition and gas supply
- E128Get it checkedFlame failure while the burner was running, on the digital-display Baxis. The boiler relights itself unless it keeps happening; Baxi's manuals name gas supply, electrode and flue as the things to check.Related: ignition and gas supply
- E134Get it checkedBaxi's "elapsed time — gas valve open without gas": the valve opened, nothing arrived. Check the meter and credit before anything else; it resets from the panel.Related: ignition and gas supply
- E.01.04Stop — call an engineer"Flame loss detected five times in 24 hours": the burner keeps lighting and going out on a Baxi 200/400 Combi or Combi 2. Gas pressure, valve calibration, flue or electrode — an engineer's list.Related: ignition and gas supply
- E09Get it checkedGas valve connection cable fault on the 600, 800, Compact and Duo-tec 2. The board cannot talk to the valve. Baxi allow one reset; a repeat means the wiring or the PCB.Related: ignition and gas supply
Own a Baxi boiler? Save it and its codes come first next time.
Related guides
Technical review
Not reviewed by an engineer
No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.
Sources and how we verified this
We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.
- Manufacturer technical and service documentation
- Manufacturer support portal
This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.