Skip to content
FaultcodeCheck

AEG E4 status codewhat it means

Usually simple to fixHobLast updated

Overheating protection operating, not a breakdown. It clears itself as the hob cools, and AEG warn that the residual heat H may stay on afterwards.

Before you start

This one is usually safe to look at yourself. Do not remove any panel that is held on with screws or clips — everything below is done from the outside of the hob.

What E4 means

AEG classify this as the overheating protection being in operation, which is a different statement from the hob having overheated and failed. The zone has backed itself off because the electronics under the glass got hotter than they should, and it will come back on its own. The long forms — E401 through E403, E421 through E423, and E431 through E433 — all carry the same meaning. This is the most misread code AEG publish, and the reason is buried in their own remedy text.

They note that the error code should disappear once the hob cools down, and then add in brackets that the residual heat indicator H can stay for a while. So the sequence an owner sees is that the E4 goes, and an H stays behind, and it looks like the fault half-cleared into a different fault. It did not. Those are two separate normal displays and neither of them is a repair.

Two things cause the underlying heat. One is the cookware, and AEG treat it as the first thing to check: a pan the hob struggles with makes the coil work harder than it should. The other is the installation, and this is the one people miss, because an induction hob dumps a real amount of heat into the cavity below it and needs the ventilation gaps the instructions specify. A hob boxed into a tight cutout, or sat over a drawer full of tea towels, or installed above an appliance that is itself warm, will meet this code repeatedly on ordinary cooking.

What causes it

Causes of the AEG E4 status code, most common first
CauseWhat is actually happeningHow likely
A long session on a high settingThe ordinary and benign case. Boil-dry, a large pan held on boost, or several zones on hard together will all get the electronics hot enough to trigger it.Common
Unsuitable cookwareAEG name it as a cause and give the test: a magnet should stick firmly to the base. A poor match makes the coil work harder for the same amount of heat in the pan.Common
Not enough ventilation under the hobThe installation-side cause, and the one that makes it keep happening. Induction electronics are cooled by air moving through the cavity, and the manual specifies gaps for a reason.Occasional

What to try yourself

  1. Switch the hob off and let it cool. AEG state the code clears itself once the temperature comes down — you do not have to do anything to it.

  2. Expect an H to remain after the E4 has gone. AEG publish this specifically. It is the residual heat indicator, not a second fault.

  3. Check your pan with a magnet while you wait. If it does not grip the base firmly, that pan is part of the reason the hob got hot.

  4. If it still will not clear once cold, disconnect the hob from the supply for at least 30 seconds and reconnect. On a built-in hob AEG accept using the RCD or the circuit breaker for this.

  5. If it happens repeatedly on normal cooking, look at what is under the hob rather than at the hob. Blocked ventilation is the usual answer, and it needs the installation checking rather than a repair.

    Do not be tempted to cut extra holes or remove a shelf yourself to improve airflow. The gaps are specified in the installation instructions and getting them wrong in the other direction causes its own problems.

Get a qualified appliance engineer to look at your AEG E4

We do not pass enquiries to a repair firm, so there is no form here. When you book a qualified appliance engineer, tell them the make, the model and the exact code or message on the display, and ask whether they carry parts for this make — that is what turns one visit into a repair rather than a quote.

What it costs to fix

Typical repair cost

£0

Time on site

30 minutes

Nothing for the code itself — it is a protective function clearing on its own. A repeat pattern may cost an installer’s visit to correct the ventilation, but that is the cabinetry rather than the hob.

Typical UK prices including parts and labour, updated September 2026. Your quote may differ.

Own this appliance and had this code? . Nothing is published until a person has read it.

Common questions about AEG E4

Why did an H appear after the E4 cleared?

Because they are two different displays and AEG expect it. Their remedy text says the code should disappear once the hob cools, and adds that the residual heat indicator H can stay for a while afterwards. The H is the glass still being hot, which it will be.

It keeps coming back. Is the hob failing?

Not necessarily, and repeated E4 on ordinary cooking usually points at the installation rather than the appliance. An induction hob needs the ventilation clearances in its instructions, and a tight cutout or a packed drawer underneath will produce this code again and again on a perfectly healthy hob.

Do I need to call anyone?

Not for a one-off. It is the protection working. If it happens on every use, get whoever fitted the hob to check it against the installation instructions before you book a repair, because a service engineer is likely to tell you the same thing and charge for the visit.

Written by

Andrew Pickett

Researcher and writer

Last updated

Technical review

Not reviewed by an engineer

No engineer has read this page. Severity follows what the manufacturer publishes, and we would rather tell you that than let a byline imply a sign-off.

What we check instead

Sources and how we verified this

We establish the facts from the sources below and then write the explanation ourselves. We do not copy manufacturer wording and we do not host their manuals.

  • Manufacturer support portal

This page has not been reviewed by an engineer, and we would rather tell you that than imply otherwise. The severity rating follows what the manufacturer publishes: where they say isolate the appliance and call someone, so do we.

Read our full verification process

Was this page helpful?