Zanussi washing machine fault codes
Zanussi washing machines use a code system shared across the Electrolux group, so an answer here applies equally to AEG and Electrolux machines — the support articles on all three domains are the same articles with the badge swapped. The character after the E tells you which part of the machine is complaining, and that banding is the key to the whole scheme: E1 is filling, E2 draining, E3 the pressure sensor, E4 the door, E5 the motor, E6 heating, E9 configuration, EF leaks and foam, and EH the power supply. The manufacturer say so themselves on the heating page, where they band E60 with any code beginning with E6. The manufacturer’s own documents also agree on how few codes an owner will ever actually see. The platform service manual lists five alarms shown to the user — E10, E20, E40, EF0 and EH0 — and the user manuals for the Lindo100 (ZWF 71263W and 71463W) and the ZWF 01483 print five on their troubleshooting page: E10, E20, E40, EH0 and E91. Later manuals add a sixth row for the anti-flood device, which is the EF family. Those codes are covered in depth here, along with E30, E50, E60 and the rest of the E9 family. On models without a display the same faults are counted out in beeps and flashes instead, which is worth learning, because it turns a blinking light into a diagnosis.
Where the code shows on a Zanussi
The same fault has up to four faces. A machine with a display shows E20; another shows C2; a third shows F9 rather than E50. A machine with no display beeps and flashes the count instead — one for the fill family, two for draining, three for the pressure sensor, four for the door, and fifteen for the leak and foam family. Count the beeps between pauses and you have the code without a display at all. Two quirks are worth knowing before you start counting. The manufacturer’s platform documentation states that alarms are only enabled while a wash programme is running, with the exception of the configuration and power-supply families — E90 to E94 and EH0 to EH3 — which are also active during programme selection. So a code on a machine that has not been asked to do anything is almost certainly one of those two, and every other code needs a cycle to have been started. And a locked door after a fault is not necessarily a fault of its own: the same documentation gives three conditions for the door to release — water below a certain level, water temperature under 55°C, and the motor stopped — with a cooling fill first if the water is above 65°C, and a drain of up to three minutes before it will open.
How to reset a Zanussi
The user manuals give one general reset for any code they do not list: deactivate and activate the appliance, and if the code comes back, contact the Authorised Service Centre. Where the manufacturer wants more than that they are unusually direct about it, and on the motor and heating codes their published wording is to unplug the machine and leave it unplugged until the fault has been fixed. Three brand-specific procedures are worth separating from the general advice. On the configuration and communication family, E90 to E94, and equally on the E10 fill article and the EH0 power-supply article, they specify removing the plug from the socket and waiting thirty seconds before plugging back in, switching on and selecting a programme — on EH0 they add that switching off at the breaker achieves the same thing. On a stuck door their article gives three to five minutes off the power. And on a draining fault they publish something better than a reset: switching the power off for one to two hours, because a blocked pump switches itself off through a bimetal fuse and works normally once it has cooled. That is the mechanism behind a machine that fails on Tuesday evening and works on Wednesday morning, and it is why the recovery does not mean the blockage has gone.
Most common Zanussi faults
The Zanussi codes people look up most.
- E20Get it checkedA draining fault, and on a machine with no display it is the one that beeps twice. Blocked filter, blocked hose, or a failed pump, in that order.
- E10Get it checkedA water supply fault, one beep on a machine with no display. The manufacturer gives a pressure range you can actually test against.
- E60Stop — call an engineerA heating fault, and the manufacturer tell you to unplug the machine and not plug it back in until you are certain it is safe. There is no owner check.
- E40Get it checkedThe door is open or not closed correctly — four beeps on a machine without a display. Overloading is on the manufacturer’s own cause list.
Every Zanussi fault code
9 published codes. Filtering happens in the page — every one is in the HTML.
Showing 9 of 9 codes
Zanussi models
Codes can differ between generations. Check yours.
Guides that help with Zanussi faults
How to reset a washing machine, and what it will not fix
What each manufacturer says about resetting, how long to wait, the codes where a reset is the wrong move, and the displays that only look like faults.Read the guideWashing machine repairs you can do yourself — where to stop
No law stops you repairing your own washing machine, so the line is drawn by what is inside the cabinet. Where it falls, and the recall to check first.Read the guideHow to find your washing machine’s model and serial number
The rating plate is in one of three places, and the brand decides which. Where each manufacturer says to look, and which of the numbers on it you need.Read the guide
Looking for Zanussi’s own support? support.zanussi.co.uk. We are not affiliated with Zanussi.